I used to love this Domino's and would eat there often. The last few times have been very disappointing. My wife bite into a large piece of hard plastic in her pizza. I called the store to let the manager he would look into the ingredients and he just said oh that's weird thanks for letting us know. He didn't ask any additional questions and didnt seem to care at all. I offered to send a picture or bring the pizza back but he said oh no it's ok thanks for telling us and gave me attitude. I have also had issues with the tracker telling me it is time for me to come in and pick up my order and then they tell me it hasent even started cooking please come back in 30 to 45 minutes. They dont offer anything g for your time and the staff has a major attitude. They have gone downhill fast. This used to be my favorite place for a quick bite but the prices go up and the quality goes down.
Atmosphere: 1
Food: 2
Service: 1
Christopher Meerman
Food was great. I ordered double of a few toppings and was not disappointed!! Much better than the Crystal Lake and McHenry stores
Atmosphere: 4
Food: 5
Service: 5
Florentino
Went to check the status of my order, waiting for 5-10 minutes to talk to someone. As others are coming in behind me, the worker/delivery driver overlooks me to help everyone else, ignoring me at the front counter.
Service: 1
Jack Roo
I Finally got the extra meats that I have been ordering on my pizza. This was exactly what I have been expecting, but never received until this order. Way to go!!
Atmosphere: 5
Food: 5
Service: 5
Tony
My delivery was cold and burned not good
Food: 1
Service: 1
Robert Pridgen
OK, it is a Dominos, so pizza debates commence now!
But the people who work there make it a local place. They went above and beyond for us, and the manager who took our call also did the delivery. I messed up the online order and called them, and she fixed it with no questions then delivered it.
Anyway, these are local peeps who are doing a heckuva good job, and we genuinely recommend them.
Atmosphere: 5
Food: 4
Service: 5
Jenna
Worker upgraded our small pizza to a medium for free! Have ordered here all the time, always accurate.
Atmosphere: 5
Food: 5
Service: 5
Ryan McEwen
I visited from out of town to get a pizza for my son. I’m not a big fan of Domino’s, but my son enjoyed the pizza. Very friendly team in the store. Pizza was pulled out of the oven right when I entered the store, so you can’t get much better service than that. If you like Domino’s, then I would encourage a visit.
Food: 4
Service: 5
Danielle Bender
I took a break from ordering pizza as there was mistakes or delayed orders the last 3 times. Today we had to waive the pizza drive down after driving back and forth multiple times when we were out front. He still didn't stop for us but asked our neighbor where we were located (literally right next door where it has my number on the mail box and the house itself). Today it was almost 20 mins late sadly and food was cold again. We use to love it here but sadly things have changed and service is majorly downhill.
I enjoy Domino's a lot but my whole experience with this location was sub par....I was going to tip the driver 5 bucks he drove past and had to turn around...Even when I called to place the order she originally marked my order for 11:00 pm delivery like what I never said any of that.
Atmosphere: 1
Food: 1
Service: 1
Kelly Percle
Pizza was soggy, toppings undercooked. Got it cold. Wings had an OVER POWERING sauce. I will go ANYWHERE ELSE next time. Little Cesar's beats Dominoes, that is sad
Brian Joseph
Food was perfect! Arrived a few minutes early which was perfect! You guys rock!
Atmosphere: 5
Food: 5
Service: 5
Sam Nelson
Definitely one of my guilty pleasures. They're medium pan pizza is definitely a sleeper. You must try it if you haven't.
Food: 5
Sam Fabrje
Every time that when I order the pizza it looks perfectly then on the picture, they cut the pizza and make it right like I always request it and it comes out very good. Although when I pick up the pizza it makes me more hungry for me to try to take a peace of pizza before I get home. So they do an amazing job with the pizza thats why I would recommend the domino's pizza in wauconda.
I used to love this Domino's and would eat there often. The last few times have been very disappointing. My wife bite into a large piece of hard plastic in her pizza. I called the store to let the manager he would look into the ingredients and he just said oh that's weird thanks for letting us know. He didn't ask any additional questions and didnt seem to care at all. I offered to send a picture or bring the pizza back but he said oh no it's ok thanks for telling us and gave me attitude. I have also had issues with the tracker telling me it is time for me to come in and pick up my order and then they tell me it hasent even started cooking please come back in 30 to 45 minutes. They dont offer anything g for your time and the staff has a major attitude. They have gone downhill fast. This used to be my favorite place for a quick bite but the prices go up and the quality goes down.
Atmosphere: 1
Food: 2
Service: 1
Food was great. I ordered double of a few toppings and was not disappointed!! Much better than the Crystal Lake and McHenry stores
Atmosphere: 4
Food: 5
Service: 5
Went to check the status of my order, waiting for 5-10 minutes to talk to someone. As others are coming in behind me, the worker/delivery driver overlooks me to help everyone else, ignoring me at the front counter.
Service: 1
I Finally got the extra meats that I have been ordering on my pizza. This was exactly what I have been expecting, but never received until this order.
Way to go!!
Atmosphere: 5
Food: 5
Service: 5
My delivery was cold and burned not good
Food: 1
Service: 1
OK, it is a Dominos, so pizza debates commence now!
But the people who work there make it a local place. They went above and beyond for us, and the manager who took our call also did the delivery. I messed up the online order and called them, and she fixed it with no questions then delivered it.
Anyway, these are local peeps who are doing a heckuva good job, and we genuinely recommend them.
Atmosphere: 5
Food: 4
Service: 5
Worker upgraded our small pizza to a medium for free! Have ordered here all the time, always accurate.
Atmosphere: 5
Food: 5
Service: 5
I visited from out of town to get a pizza for my son. I’m not a big fan of Domino’s, but my son enjoyed the pizza. Very friendly team in the store. Pizza was pulled out of the oven right when I entered the store, so you can’t get much better service than that. If you like Domino’s, then I would encourage a visit.
Food: 4
Service: 5
I took a break from ordering pizza as there was mistakes or delayed orders the last 3 times. Today we had to waive the pizza drive down after driving back and forth multiple times when we were out front. He still didn't stop for us but asked our neighbor where we were located (literally right next door where it has my number on the mail box and the house itself). Today it was almost 20 mins late sadly and food was cold again. We use to love it here but sadly things have changed and service is majorly downhill.
Atmosphere: 2
Food: 1
Service: 2
It sucked
Restaurantji Recommends
I enjoy Domino's a lot but my whole experience with this location was sub par....I was going to tip the driver 5 bucks he drove past and had to turn around...Even when I called to place the order she originally marked my order for 11:00 pm delivery like what I never said any of that.
Atmosphere: 1
Food: 1
Service: 1
Pizza was soggy, toppings undercooked. Got it cold. Wings had an OVER POWERING sauce. I will go ANYWHERE ELSE next time. Little Cesar's beats Dominoes, that is sad
Food was perfect! Arrived a few minutes early which was perfect! You guys rock!
Atmosphere: 5
Food: 5
Service: 5
Definitely one of my guilty pleasures. They're medium pan pizza is definitely a sleeper. You must try it if you haven't.
Food: 5
Every time that when I order the pizza it looks perfectly then on the picture, they cut the pizza and make it right like I always request it and it comes out very good. Although when I pick up the pizza it makes me more hungry for me to try to take a peace of pizza before I get home. So they do an amazing job with the pizza thats why I would recommend the domino's pizza in wauconda.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Tater Tots, Pepperoni Pizza
Loading...