I just tried calling at 8:05 to order chicken and nobody picked up. Granted, they close at 9 o'clock but someone could have picked up. I called three times and it just rang and rang and rang. That is not good customer service.
Service: 2
aaron s
Good food and friendly folks
Atmosphere: 5
Food: 5
Service: 5
Tony
I ordered the original recipe chicken it was dried out terrible will never come back if KFC's trying to make a comeback they're going about it the wrong way
Food: 1
Service: 2
Edwin Gutierrez
The old white woman that works there is kinda mean, they should fired her. Maybe that’s why the place is empty 😬
Atmosphere: 1
Food: 4
Service: 1
Ian Parsonage
3 Piece, Original, Dark Meat - always excellent.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw
Michael Erdelyi
Terrible customer service here. Im finally making a review after my FOURTH order that was not made correctly. Staff here needs to be trained better. If you want fried chicken, go elsewhere
Atmosphere: 1
Food: 3
Service: 1
Myra Dee
Standard KFC, the mac was a little dry. I did go towards the end of the day. But what made it was the great customer service. The two young gentlemen there were super friendly and polite. Best customer service I've gotten at a Kfc
Atmosphere: 5
Food: 4
Service: 5
Jeff Foat
Ordered dinner for pick up they forgot half our order, Chicken was so dry it was un edible. I opened the mashed potatoes and right on top there was a hair on it? Brought the whole order back and asked for the manager, the employee said they had no manager working dinner service. They refused to give us a refund. They gave us his number and he told us to call the 800 customer service number. They never called us back. We will Never eat there again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Gravy
Jennifer Green
This is the second time I ordered chicken extra crispy and I got original recipe and the chicken was burnt service was so slow it took 45 mins to get my food should not have taken so long I will never come back here again
Kelly Lack
Spent 50 bucks, and the old lady at the windows wouldn't "give me" honey mustard.
slow, very slow service, disappointing food. zero atmosphere.. I will go somewhere else for my chicken
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Cole Slaw
George Costanza
The most friendly drive through staff I've ever dealt with
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Charlie Walters
The chicken was cold and most of the tables were dirty
Atmosphere: 2
Food: 1
Service: 3
Blue Eyes
I go here usually when I am in Waconda. If I don’t grab a dinner for my family and I, I always grab one piece of chicken. Their food is always hot and fresh. The thing I like most though is the customer service there. Everyone’s nice, but I’ve grown very attached to one of the employees who I always have waiting on me. His name is Cole and he works the Drive Up window and, the inside register. He’s very polite and considerate and helpful. And when he graduates from high school, and goes to college we will have a new EMT in the area. Which I can guarantee with his personality and kindness he will make a fine addition to any town. So needless to say if you go to Kentucky fried chicken, make sure you say hi to Cole and if you have any questions, even if they’re in another language, he’ll try to help you. This is something I witnessed firsthand with him the other day. He took his time to work with a man and the language app on the phone to help out the customer. So go have some chicken and say hello to Cole!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Chicken Big Box
Angelica Colecio
Today was one of those days you just didn’t want to cook and I have my nephew with me and we asked him what he would like to eat and he goes. Oh, let’s go to KFC because it’s the closest ! The little lady who attended us was awesome and very polite and professional. Also we came at a perfect time with no wait.
I just tried calling at 8:05 to order chicken and nobody picked up. Granted, they close at 9 o'clock but someone could have picked up. I called three times and it just rang and rang and rang. That is not good customer service.
Service: 2
Good food and friendly folks
Atmosphere: 5
Food: 5
Service: 5
I ordered the original recipe chicken it was dried out terrible will never come back if KFC's trying to make a comeback they're going about it the wrong way
Food: 1
Service: 2
The old white woman that works there is kinda mean, they should fired her.
Maybe that’s why the place is empty 😬
Atmosphere: 1
Food: 4
Service: 1
3 Piece, Original, Dark Meat - always excellent.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw
Terrible customer service here. Im finally making a review after my FOURTH order that was not made correctly. Staff here needs to be trained better. If you want fried chicken, go elsewhere
Atmosphere: 1
Food: 3
Service: 1
Standard KFC, the mac was a little dry. I did go towards the end of the day. But what made it was the great customer service. The two young gentlemen there were super friendly and polite. Best customer service I've gotten at a Kfc
Atmosphere: 5
Food: 4
Service: 5
Ordered dinner for pick up they forgot half our order, Chicken was so dry it was un edible. I opened the mashed potatoes and right on top there was a hair on it? Brought the whole order back and asked for the manager, the employee said they had no manager working dinner service. They refused to give us a refund. They gave us his number and he told us to call the 800 customer service number. They never called us back. We will Never eat there again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Gravy
This is the second time I ordered chicken extra crispy and I got original recipe and the chicken was burnt service was so slow it took 45 mins to get my food should not have taken so long I will never come back here again
Spent 50 bucks, and the old lady at the windows wouldn't "give me" honey mustard.
Service: 1
Restaurantji Recommends
slow, very slow service, disappointing food. zero atmosphere.. I will go somewhere else for my chicken
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Cole Slaw
The most friendly drive through staff I've ever dealt with
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The chicken was cold and most of the tables were dirty
Atmosphere: 2
Food: 1
Service: 3
I go here usually when I am in Waconda. If I don’t grab a dinner for my family and I, I always grab one piece of chicken. Their food is always hot and fresh. The thing I like most though is the customer service there. Everyone’s nice, but I’ve grown very attached to one of the employees who I always have waiting on me. His name is Cole and he works the Drive Up window and, the inside register. He’s very polite and considerate and helpful. And when he graduates from high school, and goes to college we will have a new EMT in the area. Which I can guarantee with his personality and kindness he will make a fine addition to any town. So needless to say if you go to Kentucky fried chicken, make sure you say hi to Cole and if you have any questions, even if they’re in another language, he’ll try to help you. This is something I witnessed firsthand with him the other day. He took his time to work with a man and the language app on the phone to help out the customer. So go have some chicken and say hello to Cole!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Chicken Big Box
Today was one of those days you just didn’t want to cook and I have my nephew with me and we asked him what he would like to eat and he goes. Oh, let’s go to KFC because it’s the closest ! The little lady who attended us was awesome and very polite and professional. Also we came at a perfect time with no wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Crispy Colonel Box, Cole Slaw, Gravy, 8 PC Tenders Meal
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