Dunkin'

3925 Fountain Square Pl, Waukegan
(847) 665-8161

Recent Reviews

Maria Regalado

They made my coffee very badly and the attitude was very bad.

Atmosphere: 1

Food: 1

Service: 1

Syndee Mears

Great location, staff quick, efficient and friendly.

Atmosphere: 5

Food: 5

Service: 5

Sobir Kurbonov

Unfortunately They don’t have white cheddar bagel twist , by the way looots of parking ?️

Thomas Wilson

Customer service sucks not good! The woman that served me didn't seem like she didn't wanted to be there. It seems like I was a bother to her. There was not a whole lot of donuts there to pick from. I was very disappointed! You guys made my Friday morning!

Atmosphere: 1

Food: 1

Service: 1

Google User

Thank you so much for helping me Christine Awesome staff

J J

There's absolutely no point of using the app here, they'll give you whatever they want

Atmosphere: 3

Food: 1

Service: 1

Himanshu Dharni

Lady was busy chatting on her phone instead of giving me my drink. I had to ask for my drink. Poor service

Yuliza Monge-Gonzales

Did not get what I

Atmosphere: 1

Food: 1

Service: 1

Anthony P

Midwest Dunkin' stores are not as good as New England stores but the coffee is great and the apple fritters are delicious. This location is not pleasant eat inside...drive through or carry out...

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Apple Fritter

Ginny Coleman

I went to this place this morning around 11:00am and was shown the worse racism I ever experienced! I pulled up in drive thru and asked were they okay with taking two separate orders, never received a response. So we ordered pulled to the window and that when we were greeted with Hostility. I asked for a pup cup for my puppy and the gentleman told me No because we already had two orders and they weren’t supposed to do that, mind you he never answered when I asked him. His attitude was very very rude. I understand there’s a language barrier, but if you don’t understand what a customer is asking for and get upset with them giving very disrespectful interaction , I suggest you have your employees learn the language of the United States of America. English being the first language. We understand there is a language barrier just ask for help from someone, just don’t be rude to the customer. I will never shop here again! Time to find a new Dunkin!

Atmosphere: 1

Food: 1

Service: 1

Kristen Oborski

I went this morning before work and got coffee for myself and my coworkers. I also got the wake up wraps, 2 with turkey bacon. Well when my friend went to eat hers she opened it and saw a black long hair cooked into the meat and melted into the cheese.It was absolutely disgusting! And could have MOST DEFINITELY been prevented if hair nets were worn!!!!!! I went in this morning, so I know they were wearing any!!!! Both the woman and the man. Highly disappointed!!!!! Almost a $5 wrap thrown away!!! Dunkin, you need to train your employees better hygiene and get hair nets!!!!

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Iced Macchiato, Wake-Up Wrap - Sausage Egg and Cheese

Omar Flores

Didn't have my ice coffe?

Atmosphere: 1

Food: 1

Service: 1

D Pipes

Terrible customer service, mistakes happen all the time but this location purposely made my drink wrong a second time after I spoke up & asked for the correct drink I paid for. No apology, giggling about it to other workers and bad attitudes.

Food: 3

Rogelio Martinez

No line, fast attendance. Got serves right away.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Grilled Cheese, Donuts

Amena Saeed

She was touching the trash and then gave me coffee without with the same unwashed hands. Donuts did not taste fresh at all either.

Atmosphere: 1

Food: 1

Service: 1

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