McDonald's

This marks the first time a cashier took our order with one hand while holding her cell phone in the other and typing on t while waiting for us to decide. Then continued to finish he text once we were making payment. Unacceptable and just sad.

Atmosphere: 2

Food: 5

Service: 1

11:38 am the lady at the first window is very rude and has a attitude problem

Atmosphere: 1

Food: 5

Service: 1

They don’t cook chicken here fresh and not clean place

Atmosphere: 1

Food: 1

Service: 1

Many flies in the place, they also do not serve you well because they are distracted by their cell phone and do not pay attention. The soda is stale and not fresh. The floor is very dirty.

Food: 2

Worst manager.
Online order, they put order in separate bags and only one has order number, I take my marked bag with receipt on it.

Then blames me for not taking other bag after I call a thousand times to get the order fixed.
Never answer call, then act like a b to me when I get to the store

Service: 1

Just like every other McDonald's

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Mcdouble

When you step into any kind of restaurant, the first thing you'd notice is the cleanliness. In this particular McDonald's, it is unfortunately filled with flies in the entire back area of the dining section. I had seen that made a few customers leave the area after getting their food in a to go bag and not want to dine in because the group of flies wouldn't leave them alone. The regular employees doesn't seem to mind the cleanliness being unclean as they're not actively cleaning tables or sweeping the floor once the customers leave the tables. I would hope they keep their cooking area clean. Besides the cleanliness of this restaurant at Fountain Square, the employees are courteous and attentive. The food is cooked well most of the times, like fries cooked and served to order. Please, someone with a higher authority than a manager in management for this particular McDonald's, do something about the cleanliness.

Atmosphere: 1

Food: 4

Service: 4

When you step into any kind of restaurant, the first thing you'd notice is the cleanliness. In this particular McDonald's, it is unfortunately filled with flies in the entire back area of the dining section. I had seen that made a few customers leave the area after getting their food in a to go bag and not want to dine in because the group of flies wouldn't leave them alone. The regular employees doesn't seem to mind the cleanliness being unclean as they're not actively cleaning tables or sweeping the floor once the customers leave the tables. I would hope they keep their cooking area clean. Besides the cleanliness of this restaurant at Fountain Square, the employees are courteous and attentive. The food is cooked well most of the times, like fries cooked and served to order. Please, someone with a higher authority than a manager in management for this particular McDonald's, do something about the cleanliness.

Atmosphere: 1

Food: 4

Service: 4

I order food through the drive-through and we paid and they told us to wait in the reserve parking spot for food and we waited an hour and a force do I had to come out, but did a personal order before us got the food and we did it, so I just went in there and got my money back I wouldn’t recommend this McDonald’s

Ir was a bit to close to walk way with Walmart guest.

Atmosphere: 4

Food: 5

Service: 5

I bought 3 sausage burritos 1 medium fries and and coke on the app. And it never came!! I waited and 1 hour and still nothing. I decided to go to the store in person they said there is nothing on the computer sorry! I wasted 1 hour and a half of my time and $12 of my money for zero zilch nothing!!!

Atmosphere: 4

Food: 1

Service: 1

I come here 2-3 times a week and every time is the same problem…. Poor communication skills. Nothing against my Spanish people but please make sure the person is taking orders at the drive thru speaks fluently and understand English…. I have to repeat myself 2-3 times all the time…..

I ordered via the mobile app, thinking I was ordering from the nearby Waukegan Rd location… but nope, had to actually leave my car and walk into Walmart. No big deal, took about 3 min to get my order, probably faster than the long line at the drive thru spot. Free mocha coffee thanks to the app - tasted great compared to other McDs. Fries were warm.. not HOT, McDouble was average. Friendly staff too.

Recommended dishes: World Famous Fries, Mccaf

Got home and my daughter showed me a burned burger from you.

The lady with the purple hair was so rude and I didn’t even do anything bad to her. The place was not busy, my order was not something complicated, and I was polite with her. I don’t know her personally as well. This was my first bad experience here and I’ve been here a couple of times. If you are going to choose which customers you want or if you do not want to be bothered, then it’s better for you to leave. I went there to buy food and not to see you! You ruined my day!