Papa Johns Pizza

719 S Logan St, West Frankfort
(618) 932-8080

Recent Reviews

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CASANDRA K. CARTER

If u want to wait 3 hours for cold pizza that looks like this! I do not recommend this store. They didnt even call to say the pizza would be 3 hours. They didnt even make the situation right. They said if u want a free pizza on your next order we could do that.

Courtney Lemasters

I ordered at 10:06 delivery. They close at 11. I waited 45 minutes only for them to cancel my order. No phone call or explanation. This is ridiculous. I could have got Domino's. Screw you papa johns. I'll be reaching out to corporate

Atmosphere: 1

Food: 1

Service: 1

Heather

Favorite place to get Pizza before Candy Cane Lane.

Atmosphere: 5

Food: 5

Service: 5

Callan Johnson

Paid $25 for a Shaq-o-roni new york style crust (16 inches) and got a regular large with regular crust. (Measured it at 13-14 inches) Took pictures and submitted on doordash review but the photos didn't save to my library to share on here. Was debating between getting 1 or 2 pizzas for 3 people and decided to get the extra large shaqoroni instead. Little frustrating to pay that much and still be left hungry because you didn’t get what you paid for. Pizza was actually great, made super well and tasty - just not what we ordered.

Food: 5

Service: 1

Gary Prouty

I'm happy with thier service especially when it says they are open at 11am but they don't have people on duty to take orders especially when it ain't a holiday

Atmosphere: 4

Food: 5

Service: 1

Jerry Hook

Awesome pizza…my favorite place.

Anthony Mayo

Due to the inability to understand the complexity’s of a cheese sandwich, your cheese pizza will no longer be complete.

Jd Den

Called at 630ish had to speak to the call center. The phone is nothing but static hard to hear. Took an hour to get my pizza and it was wrong. I called back and let ring for 15 minutes no answer. I called 4 More times before they finally answered. They said they would send it out as soon as a driver got back. I repeated pls do not put cheese on the pizza. The manager said he would make sure. He didn't put cheese like I asked on it. But they gave me stuffed crust. 2 times they tried and still couldn't get it right. For a 35 dollar order they sure don't care

Jeremiah Stief

Place looked cool and good pizza will come back if I'm in town

DILLON SPENCER

Placed my Order at 9:04pm tonight and around 10:01 pm the tracker said my Pizza was delivered by Kynzle. Called the store at 10:15 to report this and I've been left on hold for 25 minutes. Sad that this store is straight ignoring calls and literally just scammed me out of my money! They shut their phones off at 10:45pm so now i will have to call tomorrow to resolve this. This is the 3rd issue I've had with this store in the last 2 months. Dont recommend anyone waste their time or money here.

Atmosphere: 1

Food: 1

Service: 1

Amanda Chavera-Prince

I've been trying to get ahold of the store about my order for over 15 minute and no one is answering.

JacknBecky Vancil

I would give it a 5, but the crust is always too done or not done enough.

Food: 4

Service: 5

Bobbi Jean

Waited two hours for our food tonight! Our pizza, cheese sticks and wings were cold and not edible! Super disappointed. If you're short staffed you need to let people know! I called THREE times about my order!

Diana D

Not even close to what's advertised, cupi roni. Won't order again.

Atmosphere: 1

Service: 1

Browning SJ

So we were going out for our friends anniversary and we decided that we were going to go to Walkers Bluff and have dinner. We arrived at Walkers Bluff at 6:15pm. We waited almost three hours and still never got our food! We called papa John’s, ordered three pizzas, went back home and ate great pizza. Our pizza was timely and hot. Anyway, happy 33rd anniversary to our friends.

Atmosphere: 5

Food: 5

Service: 5

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