I guess making a plain burger is too hard for West Frankfort Sonic. Won’t be ordering from the sonic here anymore because even when I say “plain” loud and clear and they enter it in as plain, I still get a loaded burger. Every single time. Pay attention.
Troy Newman
This place opened at 6am and can't break a $100 bill at 6pm just ridiculous!!!
Tabitha Smith
Cashier was super sweet and prompt. Food was good.
Dylan Zagar
I've noticed recent improvements to the speed of service.
jo sotelo
I ordered a bacon cheeseburger meal with carmel iced coffee.
They forgot to add bacon to the burger so I asked them to bring some. What they brought out were overcooked bacon pieces.
They didn't stir the iced coffee, so only the bottom had thick gobs of carmel (which I drank in the first 2 sips, so the rest of my cup had no caramel flavor.)
Venture Lover
Half of the order menus don't work. Had to move our car several times to find one working.
Food: 4
Service: 3
Juan Bustos
Friendly as always from N. Texas to Illinois i love my sonic!!!!!
Atmosphere: 5
Food: 5
Service: 5
Rhonda & Danielle Proctor (Ourlove)
Love all the waitresses and the Buffalo chicken bites are soo good
Atmosphere: 5
Food: 5
Service: 5
Sheila Johnson
Fast service! Love the $1.99 menu choices. I had a dbl cheeseburger, it was hot, fresh and made how i like it. Sonic is always a good choice!
Ive never had a negative experience at West Frankfort Sonic,other than recently the last few times I've gone a couple of the menu boards seem to be out of order, and they always seem to be the ones I pull into first. 4 stars on food,only because they took away the Chicago Style Hotdog, I'll die on that hill. Service is always fast and friendly,I always leave a tip. IF you're not happy with the atmosphere at a Sonic chose better company,your eating in your own car, or you can get out and enjoy your meal at the picnic table. Fix the boards and I'll change my rating to a 5
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
Jeremy Davis
Over priced and quality of food isnt on the same level of other sonics.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fries, Burger
Tonya Williams
Always saying the slushy machine is down. And bringing the wrong order to the wrong vehicle
Atmosphere: 1
Food: 3
Service: 2
Steve&Jaclyn Kiser (Jax)
To be so busy today 4-16-24 just now at 3:50. I got old chicken, well jerky chicken. And old cold tots. ?☹️. Not happy at all. Now I am gonna order pizza and hope it's better.5-1-24. I gave y'all another chance and this is what I got for food. Old dried up chicken slinger.
1/2 off shake, duh
I guess making a plain burger is too hard for West Frankfort Sonic. Won’t be ordering from the sonic here anymore because even when I say “plain” loud and clear and they enter it in as plain, I still get a loaded burger. Every single time. Pay attention.
This place opened at 6am and can't break a $100 bill at 6pm just ridiculous!!!
Cashier was super sweet and prompt. Food was good.
I've noticed recent improvements to the speed of service.
I ordered a bacon cheeseburger meal with carmel iced coffee.
They forgot to add bacon to the burger so I asked them to bring some. What they brought out were overcooked bacon pieces.
They didn't stir the iced coffee, so only the bottom had thick gobs of carmel (which I drank in the first 2 sips, so the rest of my cup had no caramel flavor.)
Half of the order menus don't work. Had to move our car several times to find one working.
Food: 4
Service: 3
Friendly as always from N. Texas to Illinois i love my sonic!!!!!
Atmosphere: 5
Food: 5
Service: 5
Love all the waitresses and the Buffalo chicken bites are soo good
Atmosphere: 5
Food: 5
Service: 5
Fast service! Love the $1.99 menu choices. I had a dbl cheeseburger, it was hot, fresh and made how i like it. Sonic is always a good choice!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Loved our slushes and food
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Ive never had a negative experience at West Frankfort Sonic,other than recently the last few times I've gone a couple of the menu boards seem to be out of order, and they always seem to be the ones I pull into first.
4 stars on food,only because they took away the Chicago Style Hotdog, I'll die on that hill.
Service is always fast and friendly,I always leave a tip. IF you're not happy with the atmosphere at a Sonic chose better company,your eating in your own car, or you can get out and enjoy your meal at the picnic table.
Fix the boards and I'll change my rating to a 5
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
Over priced and quality of food isnt on the same level of other sonics.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fries, Burger
Always saying the slushy machine is down. And bringing the wrong order to the wrong vehicle
Atmosphere: 1
Food: 3
Service: 2
To be so busy today 4-16-24 just now at 3:50. I got old chicken, well jerky chicken. And old cold tots. ?☹️. Not happy at all. Now I am gonna order pizza and hope it's better.5-1-24. I gave y'all another chance and this is what I got for food. Old dried up chicken slinger.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tater Tots
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