First off when I come in and order two nachos belgrande with extra everything w/o tomatoes, and I pay extra for everything and I pay for extra meat and the only thing I get is a tiny tiny TINY.. amount of meat and a crap load of beans...? Did i order a bean dip with chips for $11 each? This is like the 10th time my order has been screwed up here. I give this store my lowest rating because I don't even feel like they care about the reviews or about the customers. What are you doing, saving the food for yourself? Learn some better customer service and food quality handling and prep and maybe you'd get more business. Won't be back until they change. Probably never....
Atmosphere: 1
Food: 1
Service: 1
Dana A
I wish I could give zero stars. This place is the worst. Whoever is in charge of this store needs FIRED. It’s like no one cares about their job there. Y’all are lazy and have no pride. I could never, even if I just made tacos for a living. I would still make sure I made the best tacos. It’s weird because it didn’t used to be this terrible, but now, I wouldn’t want my worst enemy to get screwed over by this place. I ordered a chicken quesadilla with extra chicken and extra sauce, but instead, I got what basically looks like an empty tortilla. What’s worse, is this is the second time that this exact thing has happened. Fool me once, shame on you, fool me twice, I’m NEVER going back to this poor excuse for a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Mike Mason
If you do not like tacos I do not know what to tell you.
Atmosphere: 5
Food: 5
Service: 5
MARNA AMES
Best staff at any Taco Bell I have visited! Food is always fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
Kristen Crain
Horrible food! Lettuce on my taco was brown!
Atmosphere: 4
Food: 1
Service: 3
Michelle Thompson
I enjoyed the Manager, Dallas, who introduced himself and was super friendly and very personable. I will be back because of him.
Atmosphere: 4
Food: 2
Service: 3
Zander Byrley
Dallas is an excellent employee and made me very pleased to go through Taco Bell. Hugeeeee shoutout and thanks for the mild sauce.
Atmosphere: 5
Food: 4
Service: 5
Sandeep Mehta
Better quality than most Taco Bells I’ve been to.
Food: 5
Service: 5
Dale Farris
Worst Taco Bell i have ever been to. Been there twice lately and didn't get food either time. Service really sucks!!!
Atmosphere: 1
Food: 1
Service: 1
Jayden Smith
Only one-two people working at night I feel bad for them, good food tho
HORRIBLE experience. Entire order was messed up went back to the store to be told they were out of the things missing from my order. Never mentioned that they were out of anything the first time I was there never offered to substitute what they were out of for something else. Finally get my missing items “fixed” get home to it wrong again. Bean rice and cheese burrito had only beans and uncooked hard rice. Even the Cinnabons weren’t heated up were hard and cold. I’m always understanding but this experience was beyond ridiculous.
Food: 1
Service: 1
DMiT JiM
IMPORTANT UPDATE BELOW: They do not make good food for late night. This is the second time I've been there and gotten bad food prepared for me. They need to get it together. Look at this taco with one little piece of meat. Absolutely ridiculous! That's just part of a really bad purchase that seems to be what they serve at this location. Beware of the West Frankfort Illinois location.
Redemption! This place is really turning the page and stepping up their game! New Manager, New Assistant Manager (I believe anyway) and the food has been soooo much better. Good job guys! Keep up the hard work and somebody get me that guy with the dreamy blue eyes phone number! 😍
Joshua Rodely
great and timely every time i go here. love having this place in town.
Samual Dale
I'm not one to complain but come on. The entire time here the employee said one word which is ok. The food I ordered was the ten piece chicken nuggets with large frys and large drink what I received was small fries which were the coldest stalest fries I've ever had the drink was a medium so that made me madand when I told the employees I was hit which I don't know man deal with it (seriously?) then I open the chicken box and found 14 peices of chicken so Im not really mad but come on guys and the floor was very sticky and just overall terrible place definitely wouldn't come here again but maybe I just got a bad shift
Matthew Wagner
Came inside to order and waited 15 min. Multiple other orders being finished in the meantime. Had to go up to the counter and remind them I'm still waiting and after about 20 min finally got my food. Good food, horrible service
First off when I come in and order two nachos belgrande with extra everything w/o tomatoes, and I pay extra for everything and I pay for extra meat and the only thing I get is a tiny tiny TINY.. amount of meat and a crap load of beans...? Did i order a bean dip with chips for $11 each? This is like the 10th time my order has been screwed up here. I give this store my lowest rating because I don't even feel like they care about the reviews or about the customers. What are you doing, saving the food for yourself? Learn some better customer service and food quality handling and prep and maybe you'd get more business. Won't be back until they change. Probably never....
Atmosphere: 1
Food: 1
Service: 1
I wish I could give zero stars. This place is the worst. Whoever is in charge of this store needs FIRED. It’s like no one cares about their job there. Y’all are lazy and have no pride. I could never, even if I just made tacos for a living. I would still make sure I made the best tacos. It’s weird because it didn’t used to be this terrible, but now, I wouldn’t want my worst enemy to get screwed over by this place. I ordered a chicken quesadilla with extra chicken and extra sauce, but instead, I got what basically looks like an empty tortilla. What’s worse, is this is the second time that this exact thing has happened. Fool me once, shame on you, fool me twice, I’m NEVER going back to this poor excuse for a restaurant.
Atmosphere: 1
Food: 1
Service: 1
If you do not like tacos I do not know what to tell you.
Atmosphere: 5
Food: 5
Service: 5
Best staff at any Taco Bell I have visited! Food is always fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
Horrible food! Lettuce on my taco was brown!
Atmosphere: 4
Food: 1
Service: 3
I enjoyed the Manager, Dallas, who introduced himself and was super friendly and very personable. I will be back because of him.
Atmosphere: 4
Food: 2
Service: 3
Dallas is an excellent employee and made me very pleased to go through Taco Bell. Hugeeeee shoutout and thanks for the mild sauce.
Atmosphere: 5
Food: 4
Service: 5
Better quality than most Taco Bells I’ve been to.
Food: 5
Service: 5
Worst Taco Bell i have ever been to. Been there twice lately and didn't get food either time. Service really sucks!!!
Atmosphere: 1
Food: 1
Service: 1
Only one-two people working at night I feel bad for them, good food tho
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
HORRIBLE experience. Entire order was messed up went back to the store to be told they were out of the things missing from my order. Never mentioned that they were out of anything the first time I was there never offered to substitute what they were out of for something else. Finally get my missing items “fixed” get home to it wrong again. Bean rice and cheese burrito had only beans and uncooked hard rice. Even the Cinnabons weren’t heated up were hard and cold. I’m always understanding but this experience was beyond ridiculous.
Food: 1
Service: 1
IMPORTANT UPDATE BELOW: They do not make good food for late night. This is the second time I've been there and gotten bad food prepared for me. They need to get it together. Look at this taco with one little piece of meat. Absolutely ridiculous! That's just part of a really bad purchase that seems to be what they serve at this location. Beware of the West Frankfort Illinois location.
Redemption! This place is really turning the page and stepping up their game! New Manager, New Assistant Manager (I believe anyway) and the food has been soooo much better. Good job guys! Keep up the hard work and somebody get me that guy with the dreamy blue eyes phone number! 😍
great and timely every time i go here. love having this place in town.
I'm not one to complain but come on. The entire time here the employee said one word which is ok. The food I ordered was the ten piece chicken nuggets with large frys and large drink what I received was small fries which were the coldest stalest fries I've ever had the drink was a medium so that made me madand when I told the employees I was hit which I don't know man deal with it (seriously?) then I open the chicken box and found 14 peices of chicken so Im not really mad but come on guys and the floor was very sticky and just overall terrible place definitely wouldn't come here again but maybe I just got a bad shift
Came inside to order and waited 15 min. Multiple other orders being finished in the meantime. Had to go up to the counter and remind them I'm still waiting and after about 20 min finally got my food. Good food, horrible service
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