Good, could have bern better. Ordered delivery from PJs app, they transferred it to doordash. They left it outside my hotel room door on the floor without knocking. I would have preferred to not have the pizza box touch the floor in the hallway. I could easily have taken it out of the dashers hand.
We ordered garlic knots (very good) a medium pizza (also good) and another medium that my wife and I share with split down the middle toppings. Whoever sliced the last one got a little happy with the slicer and messed up the line so my wife got a slice that had my toppings (thats a no no.)
Was pricey in the end, 3 papas pairings no drinks, delivery and tip was $55.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Knots, Pizzas Wings
Rita Lopez
Placed an order online. When picking up asked for cheese and crush pepper packets the guy said we had to pay for it? What pizza place charges for cheese and crushed peppers? This is new to me but had I known I would have not tipped and paid for the packets in advance.
Atmosphere: 1
Food: 5
Service: 1
Daniel Chao
Umm. Papa John's has the worst quality ingredients. My pizza was l nice and warm but it taste like fake food. Will I come here again, yes, because it's Monday 12:30am and they still open.
Atmosphere: 4
Food: 2
Service: 5
Yojhan Alvarez
The cook who also serves made me wait more than an hour for a meal and the customer canceled the meal and I wasted my time waiting and when the customer canceled they hadn't even started preparing the food and I complained because they hadn't made it and she made fun of me.
Atmosphere: 1
Food: 1
Service: 1
Harsh Sharma
This Papa John’s goes above expectations. The pizza is delicious, but what really stands out is how well the staff handles busy times while keeping everything accurate and on time.
Atmosphere: 5
Food: 5
Service: 5
Abhishek Sharma
The quality of the pizza here is always top-notch. Plus, the team at Papa John’s Westchester is so professional and kind. It’s rare to find a fast food place with this level of customer care!
Atmosphere: 5
Food: 5
Service: 5
Play Boi
Best Papa John’s I’ve been to! The food is consistently fresh and flavorful, and the team is always helpful and respectful. Pickup is smooth, and the store is clean and well run. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Quien Soy
Terrible service, he treated me as if I didn't want anything more, he didn't want to give me napkins and when I got to eat the pizza, the meat was raw, everything was bad. I should call the guy's attention. He came by at 10:40 04/01/2025. Terrible service, he should give me my money back.
Food: 1
Service: 1
Mark Mendez
I think the pizza is ok but I don’t get how quality of the food can be monitored when there’s only one employee working the ovens, phone and online orders and customers that walk in, there should be more than one person working.
Atmosphere: 3
Food: 3
Service: 3
Michael Jozefczak
Placed an order with uber eats 2 separate times and the food was never delivered. Called the manager when the second order was placed and he said someone picked it up and to complain to uber eats. No one ever picked up the food and delivered it. Never ordering from this location again.
The pizza was okay. For my taste I would have liked a balance of cheese and sauce. Some slices were a bit dry. Overall service was good. Went in paid and order was ready to go. So 4 out of 5 stars for me.
Atmosphere: 5
Food: 4
Service: 5
Monica Famularo
Horrible location management is so bad and unprofessional
Atmosphere: 1
Food: 1
Service: 1
jonathan famularo
Placed a order today for 3 cheese pizzas received 2 pepperoni was told by the manager to give them a call to fix the situation I call the person I spoke with was very rude I told him what happened he said my manager spoke with you this morning I said yes and then he hangs up on me horrible location and management will be disputing the charges with my bank these workers and managers are unprofessional and lack knowledge
Atmosphere: 1
Food: 1
Service: 1
Bobby Fitzpatrick
When delivered, driver told me the box had come open. Looks like it slid off the seat and onto the floor. (See picture) Was obviously that way for a while as all the juices and grease was soaking the side of the box.
Manager said he'd give me $3.00 of next order. Never ordering from here again!
Food: 3
Service: 1
Eddie Da Mouf
Completely ignorant manager they have there! I ordered through Uber eats and I called to confirm my order! The manager was very rude and explained to me I had a Completely different order! I told him that was not what I ordered! He hung up on me telling me I needed to clear this up with Uber Eats! I wish I could Call the district manager about this, cause this should not have an individual working for them so ignorant and treating customers as he did! I will NEVER order from this establishment know garbage works there treating us customers the way he does and did! I am making a claim for fraud due to this employee's negligence and incompetence
Good, could have bern better. Ordered delivery from PJs app, they transferred it to doordash. They left it outside my hotel room door on the floor without knocking. I would have preferred to not have the pizza box touch the floor in the hallway. I could easily have taken it out of the dashers hand.
We ordered garlic knots (very good) a medium pizza (also good) and another medium that my wife and I share with split down the middle toppings. Whoever sliced the last one got a little happy with the slicer and messed up the line so my wife got a slice that had my toppings (thats a no no.)
Was pricey in the end, 3 papas pairings no drinks, delivery and tip was $55.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Knots, Pizzas Wings
Placed an order online. When picking up asked for cheese and crush pepper packets the guy said we had to pay for it? What pizza place charges for cheese and crushed peppers? This is new to me but had I known I would have not tipped and paid for the packets in advance.
Atmosphere: 1
Food: 5
Service: 1
Umm. Papa John's has the worst quality ingredients. My pizza was l nice and warm but it taste like fake food. Will I come here again, yes, because it's Monday 12:30am and they still open.
Atmosphere: 4
Food: 2
Service: 5
The cook who also serves made me wait more than an hour for a meal and the customer canceled the meal and I wasted my time waiting and when the customer canceled they hadn't even started preparing the food and I complained because they hadn't made it and she made fun of me.
Atmosphere: 1
Food: 1
Service: 1
This Papa John’s goes above expectations. The pizza is delicious, but what really stands out is how well the staff handles busy times while keeping everything accurate and on time.
Atmosphere: 5
Food: 5
Service: 5
The quality of the pizza here is always top-notch. Plus, the team at Papa John’s Westchester is so professional and kind. It’s rare to find a fast food place with this level of customer care!
Atmosphere: 5
Food: 5
Service: 5
Best Papa John’s I’ve been to! The food is consistently fresh and flavorful, and the team is always helpful and respectful. Pickup is smooth, and the store is clean and well run. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Terrible service, he treated me as if I didn't want anything more, he didn't want to give me napkins and when I got to eat the pizza, the meat was raw, everything was bad. I should call the guy's attention. He came by at 10:40 04/01/2025. Terrible service, he should give me my money back.
Food: 1
Service: 1
I think the pizza is ok but I don’t get how quality of the food can be monitored when there’s only one employee working the ovens, phone and online orders and customers that walk in, there should be more than one person working.
Atmosphere: 3
Food: 3
Service: 3
Placed an order with uber eats 2 separate times and the food was never delivered. Called the manager when the second order was placed and he said someone picked it up and to complain to uber eats. No one ever picked up the food and delivered it. Never ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The pizza was okay. For my taste I would have liked a balance of cheese and sauce. Some slices were a bit dry. Overall service was good. Went in paid and order was ready to go. So 4 out of 5 stars for me.
Atmosphere: 5
Food: 4
Service: 5
Horrible location management is so bad and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Placed a order today for 3 cheese pizzas received 2 pepperoni was told by the manager to give them a call to fix the situation I call the person I spoke with was very rude I told him what happened he said my manager spoke with you this morning I said yes and then he hangs up on me horrible location and management will be disputing the charges with my bank these workers and managers are unprofessional and lack knowledge
Atmosphere: 1
Food: 1
Service: 1
When delivered, driver told me the box had come open.
Looks like it slid off the seat and onto the floor. (See picture) Was obviously that way for a while as all the juices and grease was soaking the side of the box.
Manager said he'd give me $3.00 of next order.
Never ordering from here again!
Food: 3
Service: 1
Completely ignorant manager they have there! I ordered through Uber eats and I called to confirm my order! The manager was very rude and explained to me I had a Completely different order! I told him that was not what I ordered! He hung up on me telling me I needed to clear this up with Uber Eats! I wish I could Call the district manager about this, cause this should not have an individual working for them so ignorant and treating customers as he did! I will NEVER order from this establishment know garbage works there treating us customers the way he does and did! I am making a claim for fraud due to this employee's negligence and incompetence
Atmosphere: 1
Food: 1
Service: 1
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