I asked for a double toasted bagel but what I got served was an absolutely dry old bagel. The team has changed and so they are not toasting the bagel in a toaster. I have been coming to this shop for the last 10 years but this new team totally ruined my experience.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bagels
indrasena ageer
Worst customer service… they gave me so much less bacon on my avocado toast and avocado wasn't evenly spread and even the little bacons where at one spot.… this was the first dunkin to give so little bacon and the person certainly said that this is how they are told to do it... The person was negligent and blames her supervisor. At least spread the avocado evenly… why are we even paying you… seems like Dunkin doesn't care about its customers and their appetite .
Atmosphere: 1
Food: 1
Service: 1
catherine smith
When I went into this location a few days ago, I was shocked at seeing teenagers work alone. Where is the management team looking out for the young folks?..Goes to show how little they care..Do better.
Destiny
Got a medium mocha ice coffee with extra cream and sugar. Simple. My coffee didn’t have extra cream but instead they put extra mocha. Coffee was disgusting. Tasted like I was drinking chocolate syrup from a bottle. Why do I order the same thing every time and it never tastes the same? Disappointing.
Atmosphere: 1
Food: 1
Service: 1
L Emde
Went for Baskins. Customer service was top notch!
Atmosphere: 5
Food: 5
Service: 5
Shannon Madera
The coffee was just ok
Atmosphere: 5
Food: 3
Service: 3
Keith Boyd
We went to Baskin Robbins ~ they didn't have enough flavors. I forgot they don't have sugar cones ~ just kid's cake cones. The single scoop is what it says. An ice cream joint will put some in the cone, a scoop on top of that then a generous half scoop to top it off.
Atmosphere: 3
Food: 3
Service: 3
Isa Zakharova
Best Dunkin’ Donuts around, gentleman working (unfortunately don’t remember his name) was training a new hire and working the long line of customers, apologizing for any delays and working his butt off. You should be very proud of having someone like him working for you. He’s always very polite and efficient whenever we stop by at this location.
Atmosphere: 5
Food: 5
Service: 5
Taylor Paige
Ive always liked going to this location in the past because of the nice latina girl that remembered my order as a regular, but now it seems she’s gone. Still, the wait was usually 10 minutes which is fine because I’d leave my house 20 minutes early to get to work on time. Today, and the last few times, I have had to wait much longer. Today’s wait time was 30, and I was late to work by 10 minutes. The problem? Understaffing, and constant new people working there, but the biggest problem I find is that these new workers are alone! One person taking numerous orders at a time is surely a very stressful position to be in, and I can’t blame them for quitting so fast. How I think this business and others like it should be run is with 2 people working at one time, even if that second one happens to be the manager. Besides that, my order was made wrong after 30 minutes. I’ll be going to the drive thru down the street while they figure it out here. Sorry!
The other day I think was an off day. Today the service was fast, friendly and loving the music that is playing. One of my favorite Dunkin locations I've ever been
Atmosphere: 5
Food: 5
Service: 5
MONSE MENDIETA
I stopped by one evening Gwen was amazing! I would’ve stayed talking with her until close if I had extra time. She rocks! Great customer service, great food & drinks!!
Atmosphere: 5
Food: 5
Service: 5
Sadie Billing
Went in an it was completely empty except for two other customers who had already gotten their food, I waited for almost ten minutes for anyone to even come out to take my
Atmosphere: 1
Food: 3
Service: 1
Alma Mascorro
The girls who serve at night are super friendly and I always love my pumpkin
Atmosphere: 5
Food: 5
Service: 5
Yara Guzman
Staff is always so nice but 80% of the time when I order online they are out of what I ordered. So I’m getting charged for things even though they don’t even have them. Employees have always been very accommodating though.
Rude employees.
Atmosphere: 1
Food: 1
Service: 1
I asked for a double toasted bagel but what I got served was an absolutely dry old bagel. The team has changed and so they are not toasting the bagel in a toaster.
I have been coming to this shop for the last 10 years but this new team totally ruined my experience.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bagels
Worst customer service… they gave me so much less bacon on my avocado toast and avocado wasn't evenly spread and even the little bacons where at one spot.… this was the first dunkin to give so little bacon and the person certainly said that this is how they are told to do it... The person was negligent and blames her supervisor. At least spread the avocado evenly… why are we even paying you… seems like Dunkin doesn't care about its customers and their appetite .
Atmosphere: 1
Food: 1
Service: 1
When I went into this location a few days ago, I was shocked at seeing teenagers work alone. Where is the management team looking out for the young folks?..Goes to show how little they care..Do better.
Got a medium mocha ice coffee with extra cream and sugar. Simple. My coffee didn’t have extra cream but instead they put extra mocha. Coffee was disgusting. Tasted like I was drinking chocolate syrup from a bottle. Why do I order the same thing every time and it never tastes the same? Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Went for Baskins. Customer service was top notch!
Atmosphere: 5
Food: 5
Service: 5
The coffee was just ok
Atmosphere: 5
Food: 3
Service: 3
We went to Baskin Robbins ~ they didn't have enough flavors. I forgot they don't have sugar cones ~ just kid's cake cones. The single scoop is what it says. An ice cream joint will put some in the cone, a scoop on top of that then a generous half scoop to top it off.
Atmosphere: 3
Food: 3
Service: 3
Best Dunkin’ Donuts around, gentleman working (unfortunately don’t remember his name) was training a new hire and working the long line of customers, apologizing for any delays and working his butt off. You should be very proud of having someone like him working for you. He’s always very polite and efficient whenever we stop by at this location.
Atmosphere: 5
Food: 5
Service: 5
Ive always liked going to this location in the past because of the nice latina girl that remembered my order as a regular, but now it seems she’s gone. Still, the wait was usually 10 minutes which is fine because I’d leave my house 20 minutes early to get to work on time. Today, and the last few times, I have had to wait much longer. Today’s wait time was 30, and I was late to work by 10 minutes. The problem? Understaffing, and constant new people working there, but the biggest problem I find is that these new workers are alone! One person taking numerous orders at a time is surely a very stressful position to be in, and I can’t blame them for quitting so fast. How I think this business and others like it should be run is with 2 people working at one time, even if that second one happens to be the manager. Besides that, my order was made wrong after 30 minutes. I’ll be going to the drive thru down the street while they figure it out here. Sorry!
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Donuts, Bagels, Croissant
Restaurantji Recommends
The other day I think was an off day. Today the service was fast, friendly and loving the music that is playing. One of my favorite Dunkin locations I've ever been
Atmosphere: 5
Food: 5
Service: 5
I stopped by one evening Gwen was amazing! I would’ve stayed talking with her until close if I had extra time. She rocks! Great customer service, great food & drinks!!
Atmosphere: 5
Food: 5
Service: 5
Went in an it was completely empty except for two other customers who had already gotten their food, I waited for almost ten minutes for anyone to even come out to take my
Atmosphere: 1
Food: 3
Service: 1
The girls who serve at night are super friendly and I always love my pumpkin
Atmosphere: 5
Food: 5
Service: 5
Staff is always so nice but 80% of the time when I order online they are out of what I ordered. So I’m getting charged for things even though they don’t even have them. Employees have always been very accommodating though.
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