Like mentioned by other reviewers, incorrect order and terrible customer service on the manager’s part in response to the error. Overpriced sandwiches may as well come with decent customer service.
Atmosphere: 3
Food: 1
Jennifer Peters
Ordered two beach clubs, one without cheese (I have a mild dairy allergy). Both were delivered with cheese. Also ordered a raspberry tea, lemonade was delivered. Only saw cheese on both sandwiches when on the call with manager, who snarklingly accused me of trying to steal a free sandwich, so that was cool. Returned sandwich with cheese when one without cheese was re-delivered. Remade sandwich was good, service from manager on the phone specifically was embarrassingly unprofessional. Delivery driver was great though. Will not be returning (:
Atmosphere: 1
Food: 3
Service: 1
Christine Haymes
It was nasty. Just tasted expired so I threw it away... money in the trash...
Atmosphere: 1
Food: 1
Service: 1
Taylor Entsminger
Love this Jimmy John's! I stop.hete once a week on the way to work. They always get me in and out freaky fast and make.my sandwich just the way I like it!
Atmosphere: 5
Food: 5
Service: 5
Evelyn Villanueva
I did not get the young man's name who took my order but he did exactly what I asked him to do the sandwich was excellent warm the way I asked him to the double thumbs up with me 👍👍👍👍
Rima R.
I ordered a veggie sandwich online, which I get all the time from other locations. Picked it up and opened it after a few bites and couldn’t find avocado anywhere on the sandwich. Called the store asking if I could pick some up, they literally said ‘did you check between the cheese?’ So I peeled the cheese open - I actually thought I was being pranked. The cheese was stuck together with the thinnest scrape of green that you could imagine. I wish I got a picture. Like it would be more effort to put such little avocado spread on the sandwich than to put a normal amount. Especially considering the whole point of this sandwich is the avocado spread since there’s no meat on it, it was just so mean. Maybe they thought it was funny, considering they had that response ready when I called, but I won’t be going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Shaun Lowe
Fast, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 10 Hunter’S Club
Jim Hroma
ZERO CUSTOMER SERVICE Ordered a gargantuan sandwich online,with delivery and with driver tip it was $40 for one sandwich,which I can live with if made properly,but it was not.I ordered bacon,did not get it,sandwich was poorly thrown together,a real mess.I contacted the store twice but management could not be bothered to respond,obviously they don't care about customer satisfaction or putting out a good product.Jimmy Johns just lost a good customer.
Atmosphere: 1
Food: 1
Service: 1
Cullen Carter
Place was clean. Staff was friendly good place to grab a sandwich.
Rarely does a fast food chain deserve the time to be reviewed, but in this case it is warranted. This Jimmy John's has a higher level of excellence than most. I have dined in and I have ordered delivery. I am currently staying at a nearby hotel and my delivery driver Austin took the time to call and let me know he was on the way. Now that is customer service. Will always frequent this location when in the area
Atmosphere: 5
Food: 5
Service: 5
Christian Yi
They waited 20 minutes after I placed my mobile delivery order to tell me they couldn’t deliver my food. They also still charged me and acted non-Chalant about it.Very pissed off.
G Barry
Very disappointed. I got the heel on both sides of my sandwich. Very thick. Picked up order.
Atmosphere: 4
Food: 2
Service: 2
Nancy H.
There so unfriendly. there not happy to be there very condescending! So sad
Cathy Mclaughlin
Help didn’t put all ordered items in back when I called they were not helpful!
Excellent Service
Atmosphere: 5
Food: 5
Service: 5
Like mentioned by other reviewers, incorrect order and terrible customer service on the manager’s part in response to the error. Overpriced sandwiches may as well come with decent customer service.
Atmosphere: 3
Food: 1
Ordered two beach clubs, one without cheese (I have a mild dairy allergy). Both were delivered with cheese. Also ordered a raspberry tea, lemonade was delivered. Only saw cheese on both sandwiches when on the call with manager, who snarklingly accused me of trying to steal a free sandwich, so that was cool. Returned sandwich with cheese when one without cheese was re-delivered. Remade sandwich was good, service from manager on the phone specifically was embarrassingly unprofessional. Delivery driver was great though. Will not be returning (:
Atmosphere: 1
Food: 3
Service: 1
It was nasty. Just tasted expired so I threw it away... money in the trash...
Atmosphere: 1
Food: 1
Service: 1
Love this Jimmy John's! I stop.hete once a week on the way to work. They always get me in and out freaky fast and make.my sandwich just the way I like it!
Atmosphere: 5
Food: 5
Service: 5
I did not get the young man's name who took my order but he did exactly what I asked him to do the sandwich was excellent warm the way I asked him to the double thumbs up with me 👍👍👍👍
I ordered a veggie sandwich online, which I get all the time from other locations. Picked it up and opened it after a few bites and couldn’t find avocado anywhere on the sandwich. Called the store asking if I could pick some up, they literally said ‘did you check between the cheese?’ So I peeled the cheese open - I actually thought I was being pranked. The cheese was stuck together with the thinnest scrape of green that you could imagine. I wish I got a picture. Like it would be more effort to put such little avocado spread on the sandwich than to put a normal amount. Especially considering the whole point of this sandwich is the avocado spread since there’s no meat on it, it was just so mean. Maybe they thought it was funny, considering they had that response ready when I called, but I won’t be going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 10 Hunter’S Club
ZERO CUSTOMER SERVICE Ordered a gargantuan sandwich online,with delivery and with driver tip it was $40 for one sandwich,which I can live with if made properly,but it was not.I ordered bacon,did not get it,sandwich was poorly thrown together,a real mess.I contacted the store twice but management could not be bothered to respond,obviously they don't care about customer satisfaction or putting out a good product.Jimmy Johns just lost a good customer.
Atmosphere: 1
Food: 1
Service: 1
Place was clean. Staff was friendly good place to grab a sandwich.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Rarely does a fast food chain deserve the time to be reviewed, but in this case it is warranted. This Jimmy John's has a higher level of excellence than most. I have dined in and I have ordered delivery. I am currently staying at a nearby hotel and my delivery driver Austin took the time to call and let me know he was on the way. Now that is customer service. Will always frequent this location when in the area
Atmosphere: 5
Food: 5
Service: 5
They waited 20 minutes after I placed my mobile delivery order to tell me they couldn’t deliver my food. They also still charged me and acted non-Chalant about it.Very pissed off.
Very disappointed. I got the heel on both sides of my sandwich. Very thick. Picked up order.
Atmosphere: 4
Food: 2
Service: 2
There so unfriendly. there not happy to be there very condescending! So sad
Help didn’t put all ordered items in back when I called they were not helpful!
Atmosphere: 3
Food: 2
Service: 1
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