Subway
6394 S Cass Ave, Westmont
(630) 810-0474
Recent Reviews
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If I could rate this place less than 1 star I would. Staff messed up more than one sandwich after not listening to what I was ordering. My daughter wanted a kids meal but wanted a soda so I gave her my cup and I drank her juice. The man who couldn’t clearly communicate with me due to a language barrier came out to the lobby and verbally attacked me saying I needed to pay extra since I was drinking the kids drink and my daughter was drinking my drink. The other lady that was working had to come to the lobby and pull him behind the counter away from me because of how aggressive he was.
Atmosphere: 1
Food: 1
Service: 1
I normally go to this location, never had an issue with ordering ahead or in person. I ordered a meatball sub and asked for hot honey. They covered it completely in honey mustard and there was deli meat I did not order on it. While I was understanding of mistakes happen, they were not willing to give me my money back nor remake the sandwich. There's normally a different male employee there who is always polite and today who ever was there was not very polite.
Atmosphere: 1
Food: 1
Service: 1
I reached the Subway just a few minutes before closing time, and honestly, I wasn’t sure if they’d even take my order. But the guy working there was really nice, he took my order without any attitude, and prepared everything fresh just like it was the middle of the day. I really appreciate his positive attitude and great service, even at the end of a long shift. It’s small gestures like this that make a big difference.
Atmosphere: 5
Food: 5
Service: 5
Good price and fast service if you know what you want
Atmosphere: 4
Food: 4
Service: 4
Good footlocker sandwich ,hadn't had one in a while
Atmosphere: 4
Food: 4
Service: 4
Ordered multiple sandwiches and bag ripped immediately after picking it up. Asked for another bag and was given attitude to be careful just to have the other bag rip. Also had multiple drinks but they didn't have drink holders. So I have a bag that's ripping and a handful of drinks. For the money spent you think Subway would care more about customers interactions.
Service: 1
No meat with the bread it's a rip off then to pay $2 for a scoop of meat is ridiculous.. I'm not against a veggie sub. But I'll order one if I wanted it. The meat never meets the end of the bread.. waste of time for me I've been 3x in the last week epic fail each time.. the tuna and the steak might as well been a 4inch worth of meat spread thin ..
Go but be prepared to pay extra for what you think you're getting..
Atmosphere: 4
Food: 2
Service: 4
Great service and always very quick preparation. Really nice staff
Atmosphere: 5
Food: 5
Service: 5
Place apparently closes at 10pm but the doors are clocked at 9:40pm... He is just sitting there on his phone. Had a problem with the guy before. HORRIBLE customer service btw !
Friendly and always made correctly!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
They prepare my sandwiches with less chicken! They hide it when adding the protein; Is not like before that you could see when they add the protein with the measurement spoon...
Atmosphere: 2
Food: 3
Service: 4
Staff is not friendly at all the women that served me had a horrible attitude and then made the wrong sandwich and she even repeated to me what I wanted and still made the wrong one after going back she was even worse and gave my wife a hard time and didn't even want help us after going back and fourth she gave us the right sandwich. I definitely contacted corporate about this. I would stay away from this resturant
Atmosphere: 2
Food: 2
Service: 1
Walked in here to one employee working. I came in and he was making a pick up order with no gloves on. Then put them on after I came in. Had no sense of urgency and didn't say a word for 5 min after I came in. Terrible service and health code violations at this place
Atmosphere: 1
Food: 1
Service: 1
Nice ppl, same yummy taste and quick service
Atmosphere: 5
Food: 5
Service: 5
Wanted to purchase pretzels and a cookie both which are advertised on thier window. Man working there spoke very little English and said he's not making them and walked away from me. I urchased nothing and won't be going back.
Atmosphere: 1
Food: 1
Service: 1
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