Chick-fil-A
301 E Loop Rd, Wheaton
(630) 668-8350
Recent Reviews
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Last two times doing mobile drive thru they have forgotten our sandwich.
Atmosphere: 1
Food: 1
Service: 1
Went into the restaurant this morning. The two employees behind the counter walked around aimlessly and completely ignored me. No one would take my order so I left and went to the
Service: 1
Check your order before leaving drive thru. They have consistently messed up my order without fail the last several times. I also waited 35 minutes for sausage egg and cheese sandwich Saturday 2/1. I put my order in at 10:12 got out drive thru at 10:43. Can’t wait for the new CFA to open on Ogden!
Atmosphere: 4
Food: 4
Service: 1
Had some issues with mobile thru ordering but its how it gets resolved which was incredibly done with the service from Bella. great customer service.
Atmosphere: 5
Food: 5
Service: 5
Slow, not quick , I have been waiting for so long. They are making other orders not mine.
Went to get lunch and had no idea they changed their fries . Their horrible! The worst fries I’ve ever had .
I called the store to complain and Daisy was wonderful. She said come back for a refund . She explained they are working with corporate on all the complaints for their “crisper” fries. They were inedible to say the least !
Food 0/10
Service 10/10
Food: 1
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Everyone is extremely helpful and courteous and the food is yummy.
Vegetarian options: They have salads that are very good and great dressings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
If you have kids and plan to dine in while using the indoor playground: DON’T! The playroom is completely unsafe and should be closed immediately. It’s designed as a dead-end path, only large and wide enough for toddlers to crawl through. If your child gets stuck at the end, it’s nearly impossible for an adult to reach them in this tiny maze. Avoid this area at all costs—it’s a serious safety hazard. I’m currently looking into how to officially report this issue.
Atmosphere: 4
Food: 4
Service: 4
The food was extremely salty at this location. I usually go to another location. This was on the way. The fries & chicken had way too much. The service however was outstanding through the drive through.
Atmosphere: 5
Food: 3
Service: 5
Great chicken sandwich and fries!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The chicken tenders are very disappointing. 17 dollars before taxes for some tiny tenders and one side. I don't understand why it costs so much. Dropping tenders in the fryer is not hard. Scooping mac into a bowl is not hard.
Food: 2
Recommended dishes: Chicken Strips and Fries, Mac & Cheese
The food is good...the staff is friendly. The issue I have is that 2 mornings I have done a mobile order for a sandwich and nothing else. Yet I check in and pull around to sit and watch people pull up to the window to pay and get their change/card back and food immediately...this is a person who had ordered AFTER me...I asked both times why and they was like...have a nice day....I'm confused...what is the point of mobile ordering?
Atmosphere: 4
Food: 5
Service: 2
Food took longer than usual, however they gave me a free meal card for the delay. This is superb service. Truly a professional organization with friendly employees. Thank you. Happy Holidays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets Waffle Fries and CFA Chicken Sandwich, Sandwiches, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich Meal
Upon reflection, although I had a terribly frustrating drive through exprience here - on top of a horrific day - the manager went out of his way to make things as good as he could. Top notch deesclation skills for sure. I was part of the problem in this situation myself. Professionalism and "try to make right attitude," is rare. This review and the reason I would come back and spend money here again, is because of that manager. appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Quick service through the drive thru despite a long line, good food as always and available parking if need be across the main parking lot
Food: 5
Service: 5
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