Worst Dunkin' I have ever been to! Employees are rude and lazy. They act like you are bothering them when you place an order. Very limited selection of donuts, and the ones they had are greasy on the outside and stale/dry on the inside. The Boston Creme had almost no filling. Don't waste your money!
Cindy Stauffer
Met a friend. Didn't order anything. They actually let me use their bathroom without kicking me out like the other Wheaton location on County Farm Rd. Remember the Starbucks lawsuit? Just saying.
Angela M.
We ordered a cotton candy coolata and it wa so watered down I threw it out before I left the building. It was obviously made wrong and the guy was huffing and puffing the whole time. I also ordered a donut filled with the wrong cream. Everything was just messed up and terrible.
zenub rauf
frozen coffee smelt/tasted like sour milk. honestly ruined frozen coffee for me, forever. FFS, change your milk its 2 bucks. Literally, gonna barf.
Jean Lin
Foods are the okay but the staffs are extremely rude, especially the short Indian lady in the morning shift. It almost like they hate every customer who walks in the door.
Mary Beth I.
Rudest employees EVER. Never going back to this location again. Act as if they are angry I came in. Awful
Mohamed Sharif
Only came here a couple of times for a quick donut or coffee cuz its so close to me but all the times I've come had to deal with extremely rude workers very disrespectful and absolutely no customer service. They always give you attitude even when your being friendly with them. You can't even ask them a question without them always getting annoyed with you. I've seen them make other customers leave without getting anything by how badly they've been treated.
Lucia Cielo
Some of the staff members are rude and disrespectful. Those same people always seem annoyed and bothered by customers walking in.
Ryan Reed
Fast, cheap and great tasting. The Starbucks next door had a line about 20 deep. This was much faster and I prefer the taste.
Incident took place at 3:35pm Jan 2, 2019. I don't know the cashier's name. I just left my coffee there and left. He was sneezing up a storm, rinsed his hands with just water and proceeded to make my drink. I'm grossed out.
Suzanne B.
The location is small, and is a walk-in store only. I was confused walking in because the pickup counter is immediately in front of the door. This seemed like the line to order in, but after a second I realized my mistake and moved over. Having a pickup area in front of the door will definitely lead to congestion. I just grabbed a quick coffee, and my service was friendly and fast. The coffee was super hot and great, so I'm sure I'll come back again, but this will not be my preferred location.
Eric G
Terrible. The man that was serving us was slow and there was only one person working. I cam in before a dozen people and he served them first. I asked why did you serve them first and he said "because they only bought coffee". I bought coffee as well and 2 donots for me and my brother. He served a dozen people before I could get my food that I ordered. It took me 30 min to get everything and I was so pissed at the worker. It was the worst experience I ever had with Dunkin Donuts. That was the last time I am going to that place.
Taregh F.
It supposed to be in Naperville but it feels like it's in The middle of nowhere employees talk on the phone instead of taking your order
J D.
I LOVE Dunkin, but this one (kinda often) smells like sewage. I've literally walked in, got a whiff and walked right back out. Nobody wants a coffee with a side of poo.
Worst Dunkin' I have ever been to! Employees are rude and lazy. They act like you are bothering them when you place an order. Very limited selection of donuts, and the ones they had are greasy on the outside and stale/dry on the inside. The Boston Creme had almost no filling. Don't waste your money!
Met a friend. Didn't order anything. They actually let me use their bathroom without kicking me out like the other Wheaton location on County Farm Rd. Remember the Starbucks lawsuit? Just saying.
We ordered a cotton candy coolata and it wa so watered down I threw it out before I left the building. It was obviously made wrong and the guy was huffing and puffing the whole time. I also ordered a donut filled with the wrong cream. Everything was just messed up and terrible.
frozen coffee smelt/tasted like sour milk. honestly ruined frozen coffee for me, forever. FFS, change your milk its 2 bucks. Literally, gonna barf.
Foods are the okay but the staffs are extremely rude, especially the short Indian lady in the morning shift. It almost like they hate every customer who walks in the door.
Rudest employees EVER. Never going back to this location again. Act as if they are angry I came in. Awful
Only came here a couple of times for a quick donut or coffee cuz its so close to me but all the times I've come had to deal with extremely rude workers very disrespectful and absolutely no customer service. They always give you attitude even when your being friendly with them. You can't even ask them a question without them always getting annoyed with you. I've seen them make other customers leave without getting anything by how badly they've been treated.
Some of the staff members are rude and disrespectful. Those same people always seem annoyed and bothered by customers walking in.
Fast, cheap and great tasting. The Starbucks next door had a line about 20 deep. This was much faster and I prefer the taste.
ALWAYS LOVE THE COFFEE AND ICED TEA!
Restaurantji Recommends
Incident took place at 3:35pm Jan 2, 2019. I don't know the cashier's name. I just left my coffee there and left. He was sneezing up a storm, rinsed his hands with just water and proceeded to make my drink. I'm grossed out.
The location is small, and is a walk-in store only. I was confused walking in because the pickup counter is immediately in front of the door. This seemed like the line to order in, but after a second I realized my mistake and moved over. Having a pickup area in front of the door will definitely lead to congestion. I just grabbed a quick coffee, and my service was friendly and fast. The coffee was super hot and great, so I'm sure I'll come back again, but this will not be my preferred location.
Terrible. The man that was serving us was slow and there was only one person working. I cam in before a dozen people and he served them first. I asked why did you serve them first and he said "because they only bought coffee". I bought coffee as well and 2 donots for me and my brother. He served a dozen people before I could get my food that I ordered. It took me 30 min to get everything and I was so pissed at the worker. It was the worst experience I ever had with Dunkin Donuts. That was the last time I am going to that place.
It supposed to be in Naperville but it feels like it's in The middle of nowhere employees talk on the phone instead of taking your order
I LOVE Dunkin, but this one (kinda often) smells like sewage. I've literally walked in, got a whiff and walked right back out. Nobody wants a coffee with a side of poo.