Jimmy John's

801 Butterfield Rd, Wheaton
(630) 752-9612

Recent Reviews

Jessica Buckley

The manager at this store is awful, I ordered a sandwich the other day and it was awful, barely any tuna on it and the veggies tasted off ,I called back to get a refund and she said because I ate some of it I couldn’t get a refund. Not even an apology from her she said it’s not my problem, she said it’s because they’re short staffed. Last time I checked is that the customer is always right, And you don’t tell a customer that it’s not their problem. I will not be returning to this Jimmy John’s or any other Jimmy John’s for that matter. Very disappointed. I wish I can give this review a zero star!!! As I would.

Atmosphere: 1

Food: 1

Service: 1

Nancy Zuckerman

Quick friendly

Atmosphere: 3

Food: 5

Service: 5

sarah hiller

Past six months they have been short delivery drivers and they don’t pick up the phone when a customer

Atmosphere: 1

Food: 1

Service: 1

Matt Riewer

It's Jimmy John's what's not to like

Kelly Belmonte

Speedy delivery - Jack even went back for straws! Thank you!!

Service: 5

Cici Vargas

Ordered the beach club and the meat was hard on the ends and no avocado spread was added to it. Very disappointing.

Food: 1

Sydney Musselman

Freaky fast! Delicious. The large sandwich is MASSIVE - you could feed two-three people with it. I think it was like 2 feet long!

Food: 5

Service: 5

Cynthia Cooper

My sandwich is always tasty and fast ~ great, hard working Staff !!

Atmosphere: 5

Food: 5

Service: 5

J Kron

Close this location already. Terrible service, can't call to make an order, they run out of bread. So not freaky fast, nothing but an imposter. And you still owe me $20 for the last time you couldn't complete my order because you RAN OUT OF BREAD at noon on a Saturday, and you won't answer the phone for me to tell you that!

Jason Kron

Close this location already. Terrible service, can't call to make an order, they run out of bread. So not freaky fast, nothing but an imposter. And you still owe me $20 for the last time you couldn't complete my order because you RAN OUT OF BREAD at noon on a Saturday, and you won't answer the phone for me to tell you that!

Kathy M.

Super fast and super friendly location!I will definitely come back to this location. Personality and friendly, not just what do ya want.

Jeff Hatch

I tried to grab some lunch at 3:51 today and they were closed. The employees were all in there but the door was locked. Online it says they were open until 8. This is not the first time that this has happened either. On top of this when I have been to this location in the past it was very unprofessional customer service and the sandwich was pretty pathetic. Also extremely slow delivery. In other words not “freaky fast” or “freaky good.” I think Jimmy John’s is going downhill…..sad. Well, I guess I will go and see if Jersey Mikes or Potbelly’s are open.

Scott Prichard

The delivery is trash. I can get a pizza delivered faster. It’s an hour plus during lunch for delivery and don’t expect the order to ever be correct.

Shazara Ali

Nikki the DM took care of me. She caught an error of an employee and corrected it. Otherwise I would have lost all my money. Thank you so much!!! Keep up the good work on keeping track! I loved that 10/10!!! Best service!

Karen D

The Vito is great, but my sandwich was a mess. I ordered it on wheat and the bread was falling apart and did not taste fresh. The excess oil and vinegar just accelerated the disintegration of the sandwich as the bread became wet, soggy, and mushy. A definite miss.

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