“The four stars is for the restaurant itself. This review is regarding a waitress they have working there, Kate. She was a horrible waitress. I asked for a Diet Coke or Diet Pepsi, whichever they have and she told me they have "Mexican Coke" what the hell is that?! I said, you don't have Diet Pepsi, she said yeah we do, I was like well that's what I asked for.She was not attentive and literally forgot about us sitting in the back. I had to get up and go ask someone if she was still there! The guy I asked said she was still there and he would send her back and even then she took a bit to come back to the table. The place wasn't even crowded. Anyway, Kate finally comes and takes our to go order, since we wanted to take some food home too. Comes back with the to go food and checks, there were three of us and she brought three separate checks, great! Well we tipped according to what we felt she deserved (even then, she actually got more than what she deserved). Also by the way, anytime we go out to eat, we are VERY generous tippers, but do tip accordingly.I go to the washroom and come back and she was at the table talking to my sister and when I walked up, I heard her saying, she left me 10% and you left me 18% and she left me 15% and I just wanna know why? Was there something wrong with my service? She was legit upset! I said to her wait, you're actually questioning your tip? She kept saying that she wanted to know if there was something wrong with the service, but she knows what she was doing. I honestly never in my life have ever had anyone do something like this, I was shocked! Not to mention there were other people sitting around and she was pointing at each of us telling us what we gave her for a tip! It was the most absurd thing! The audacity!So she finally walks away and I go ask for the manager, who happened to be the guy that I asked if she was still there. His name was Sam and he was very nice and very apologetic, he said he was embarrassed and that he would let the owner know. I sure hope he did because employees like this (speaking of employees like that, there were a couple of them behind the deli counter giving us some of the hardest looks, they must be friends!) are going to drive away customers! But I do have to say, the food is amazing and it is a great place!“
“Chick-fil-A in Wheaton consistently stands out for its exceptional service, and the friendly staff truly make the dining experience memorable. The moment you step through the door, you're greeted with warm smiles and genuine enthusiasm.Beyond the delicious menu offerings that Chick-fil-A is known for, it's the staff's dedication to customer satisfaction that sets this location apart. Whether you're placing an order at the counter or going through the drive-thru, the service is consistently prompt and delivered with a genuine friendliness that makes you feel welcome.The staff's attention to detail is evident in their willingness to go the extra mile to ensure your order is correct and that you have everything you need. It's this level of customer care that keeps me coming back to Chick-fil-A in Wheaton.In a world where fast-food experiences can often be rushed and impersonal, this particular Chick-fil-A stands as a beacon of exceptional customer service, thanks to its notably friendly staff. If you're looking for not just a tasty meal but also a positive and welcoming atmosphere, Chick-fil-A in Wheaton is the place to be.An added bonus, the play area is excellent for smaller children.“
“The staff was so incredibly sweet. I work in hospitality so I love good customer service and the four people I interacted with all were kind. I asked a question of one person and when he didn’t know the answer, he referred me to someone else who could answer it. The only problem I have is not necessarily with this location but maybe the company. This company has been my fave sandwich on the go spot for years. They have definitely cut down on the toppings (meat/cheese/lettuce/mayo). This is the fourth time (not all this location) that I felt like I was just eating a piece of over priced bread with some lettuce and a hint of turkey over the last few months. Today my “sandwich” was mostly lettuce and onions on multigrain. I asked for Turkey, swiss and mayo.“
“Thank you Molos for a wonderful evening. We hosted a small birthday celebration with 20 people. The room was cozy and private and since we had dined before we knew the food would be awesome. We did appetizers of course. The Baked Feta was a huge hit as well as the Saganaki of course. We ordered Greek Salad for each table and our guests ordered off the menu. I’m sure it was a challenge for the kitchen but they handled it very well and everyone enjoyed their meal. We had one server, who’s name I did not get, (may fault). She was awesome! In the end the entire night could not have gone better and even with drinks, wine, and desserts, ordered as our guests desired, the price was very reasonable. We all highly recommend Molos!!“