Me and my mom have been to this establishment a few times and I've really enjoyed the service and the experience so we decided to take my son and his wife for their anniversary. What a mistake that was we had the worst service in the world. He was slow he Touch the top of our glasses when our food came appetizers were cold, My son didn't get his side. My mother didn't get her side. She was finished her meal before she received it very disappointed in the meatballs that night which really surprised me. I am going to cancel my reservation for Thanksgiving because I don't think I can talk my son and his wife into going for Thanksgiving. I was also considering having my daughter's wedding here, but I'm giving it second thoughts now. Truly, what a disappointment last night.
Dennis
I met a friend for dinner at Saranello's. The food and service was very good, and the noise level was quite and much appreciated. It was a very good experience and I will be back.
LEN
A whole menu is changed. There is nothing decent to eat here anymore. No chicken dishes that are interesting. They took away the pork chops. They took away the muscles. Needless to say the bartender was absolutely horrible. Sorry bartender need to do a better job on your customer service skills.
Melinda
I ordered gluten-free bread. It took 20 minutes to come out. I ordered gluten-free chicken with peppers. It came out fried and gluten with breaded .we had to ask for the mashed potatoes twice. There's a party of 12 sitting behind us very noisy then at the very end we asked twice to get our points for our meal for lettuce, entertainment, and she never did it! We are regular customers there we throw a large party every year in July and we are very disappointed! Not sure we will go back !
Alan
The food was overpriced and just mediocre. Everything à la carte. The 3% surcharge on the total bill is ridiculous. I wouldn't mind paying it if prices were not already inflated. I told the server to take it off the bill, which they offer to do. I rather give that to the serving staff than the owners of this place. So I did.
Kim
We dined during happy hour, which offered great specials and conversation friendly atmosphere. Service and food all excellent.
Jan
Fresh, hot bread is automatic and highest quality. Prices were fair. Some meals came with a side or something on plate in addition to main course. The food was hot and fresh and good. They were busy. Waitress forgot to bring my husband his soup, but bus service was very good. We were a group of 6 and everyone could hear each other at the round table we asked for! Thank you Saranello's... it was an excellent night out!
Sandra
We had a wonderful waiter,Damon. The 4 of us were seated at a noisy table near a large group at first but we were promptly moved to a quieter booth which we requested. All of our entrees were delicious recommendations from our server. He was polite,charming, attentive and informative. It made our visit with our friends we haven't seen in a year a lovely evening!
Bob
Food and service were good, but not many interesting options on the menu. It has been scaled down.
Brad
We always enjoy Sarenello's. I had the lasagna, my wife the gnocchi and my mom the ravioli. All were excellent. We also enjoyed a small chopped salad as well as cherry crostata and the cream puff special. Everything was great!
server was spread too thin and though she was trying, she could have been a bit more attentive.
Malvina
Burrata salad 4smallest thinnest slises of tomatoes and half of tiny burrata we aked server about it , she was ashamed to serve it than she felt bad and brought us the other half of buratta Shame! for the price? Lubster ravioly tasted anything than lobster and they were durk brown collor Shame to the sheff
Allison
Overall, underwhelming and very poor service. I will be sending a private note to the location to further review.
Jeff T
Wonderful experience! We brought our party of six to Saranello's for dinner on a Saturday evening. We were seated immediately with our OpenTable reservations. The hostess Liz was very pleasant and accommodating. Everyone including 2 children absolutely loved the food. We ordered the Arancini special and they were amazingly delicious. Our server Mike B is the best in the business. He was very friendly and knowledgeable about the menu. One of the managers Ari stopped by our table to say hello and check on our satisfaction. All six of us highly recommend Saranello's
Opentable Diner
Check your receipt for extra food/dessert charges!! Once I brought this up to our server, he was dismissive. The event manager had to intervene on his behalf. The server never provided an apology which would of gone a long way. Despite the great food, the experience was not what we expected since we have dined there in the past.
Me and my mom have been to this establishment a few times and I've really enjoyed the service and the experience so we decided to take my son and his wife for their anniversary. What a mistake that was we had the worst service in the world. He was slow he Touch the top of our glasses when our food came appetizers were cold, My son didn't get his side. My mother didn't get her side. She was finished her meal before she received it very disappointed in the meatballs that night which really surprised me. I am going to cancel my reservation for Thanksgiving because I don't think I can talk my son and his wife into going for Thanksgiving. I was also considering having my daughter's wedding here, but I'm giving it second thoughts now. Truly, what a disappointment last night.
I met a friend for dinner at Saranello's. The food and service was very good, and the noise level was quite and much appreciated. It was a very good experience and I will be back.
A whole menu is changed. There is nothing decent to eat here anymore. No chicken dishes that are interesting. They took away the pork chops. They took away the muscles. Needless to say the bartender was absolutely horrible. Sorry bartender need to do a better job on your customer service skills.
I ordered gluten-free bread. It took 20 minutes to come out. I ordered gluten-free chicken with peppers. It came out fried and gluten with breaded .we had to ask for the mashed potatoes twice. There's a party of 12 sitting behind us very noisy then at the very end we asked twice to get our points for our meal for lettuce, entertainment, and she never did it! We are regular customers there we throw a large party every year in July and we are very disappointed! Not sure we will go back !
The food was overpriced and just mediocre. Everything à la carte. The 3% surcharge on the total bill is ridiculous. I wouldn't mind paying it if prices were not already inflated. I told the server to take it off the bill, which they offer to do. I rather give that to the serving staff than the owners of this place. So I did.
We dined during happy hour, which offered great specials and conversation friendly atmosphere. Service and food all excellent.
Fresh, hot bread is automatic and highest quality. Prices were fair. Some meals came with a side or something on plate in addition to main course. The food was hot and fresh and good. They were busy. Waitress forgot to bring my husband his soup, but bus service was very good. We were a group of 6 and everyone could hear each other at the round table we asked for! Thank you Saranello's... it was an excellent night out!
We had a wonderful waiter,Damon. The 4 of us were seated at a noisy table near a large group at first but we were promptly moved to a quieter booth which we requested. All of our entrees were delicious recommendations from our server. He was polite,charming, attentive and informative. It made our visit with our friends we haven't seen in a year a lovely evening!
Food and service were good, but not many interesting options on the menu. It has been scaled down.
We always enjoy Sarenello's. I had the lasagna, my wife the gnocchi and my mom the ravioli. All were excellent. We also enjoyed a small chopped salad as well as cherry crostata and the cream puff special. Everything was great!
Restaurantji Recommends
server was spread too thin and though she was trying, she could have been a bit more attentive.
Burrata salad 4smallest thinnest slises of tomatoes and half of tiny burrata we aked server about it , she was ashamed to serve it than she felt bad and brought us the other half of buratta Shame! for the price? Lubster ravioly tasted anything than lobster and they were durk brown collor Shame to the sheff
Overall, underwhelming and very poor service. I will be sending a private note to the location to further review.
Wonderful experience! We brought our party of six to Saranello's for dinner on a Saturday evening. We were seated immediately with our OpenTable reservations. The hostess Liz was very pleasant and accommodating. Everyone including 2 children absolutely loved the food. We ordered the Arancini special and they were amazingly delicious. Our server Mike B is the best in the business. He was very friendly and knowledgeable about the menu. One of the managers Ari stopped by our table to say hello and check on our satisfaction. All six of us highly recommend Saranello's
Check your receipt for extra food/dessert charges!! Once I brought this up to our server, he was dismissive. The event manager had to intervene on his behalf. The server never provided an apology which would of gone a long way. Despite the great food, the experience was not what we expected since we have dined there in the past.
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