McDonald's

Name: McDonald's
Address: 991 Ann Rutledge Dr, Williamsville, Illinois, 62693, US
Telephone: (217) 566-2011
Price range: $
Rating: 3.5

$ • Fast Food, Burgers, Coffee Shops

Hours:
991 Ann Rutledge Dr, Williamsville
(217) 566-2011

Menu Order Online

About McDonald's

McDonald's is a busy place, but the staff works quickly and is friendly. The oatmeal is good, but the eggs are not. Ordering on the screen is convenient, despite some ketchup dispenser issues. Using the app or kiosk may lead to some confusion with the orders, but the manager is there to solve any problems. Food is generally fresh and hot, and service is fast and efficient. Customers appreciate the quick service and friendly staff, with many noting the great bacon, egg, and cheese biscuit. However, sometimes orders can be incorrect, such as receiving a standard crispy chicken sandwich instead of the ordered deluxe quarter pounder without cheese. It is recommended to unpack and check the bag carefully before leaving, as McDonald's doesn't have a way to provide feedback directly. Carrying drinks and food can be challenging since there is no carrier, requiring two hands to enter a vehicle. Staff members, like the lady in the maroon shirt and high visibility vest, are attentive to safety and cleanliness, going out of their way to replace dropped food and ensure proper handling. Some customers also mention that salt and pepper are not always available at the front, which can be inconvenient. Overall, despite some hiccups, the location offers fast, friendly, and efficient service.