The person taking our order was rude, rolled her eyes, gave us a lot of attitude when we tried to order. Her name was Kylie, (or so she said). When I asked her why she was being so rude and told her it was no way to treat customers, she said “ I’m tired!” I said “we’re all tired, but this is no way to treat customers. After that, she barely spoke to us. The food was just ok… we’ll not be back. Are parents not teaching manners anymore? Or is she so spoiled that she can’t handle working in a subway?
Angel T
We ordered a chicken wrap, a salad, & a bottle of soda. It cost $30. When I asked if they had salads, I was told yes. Salads weren't displayed on the menu, so I'm guessing we were charged $12 or more for it. I was given a very small handful of spinach. The bowl was only about halfway filled once I added meat & other veggies to the spinach. I chose no lettuce because it saw it that some of it was turning slightly brown. I saw the female employee turn around & roll her eyes in response to the customer behind us because there was a misunderstanding with that customer explaining what she wanted. The customer wasn't rude. The male employee was wearing ear buds, & with the music already playing in the store, I assume hearing what customers say might be difficult. Customer service skills are important. Friendliness & patience go a long way. Seemed like neither employee wanted to be there.
Vincenza Perriano
Only went here 1 time, expensive.
Black Yoshi
Don't order online. Ordered 2 of the same sandwich for pick-up, both were wrong. I only had 3 things on the sandwich, and they couldn't even get that right.
Matt Homan
Just got lunch here. Place my order. I'm informed they only have one type of bread. Order my sandwich they then inform me the don't have all the meats for the sandwich. They asked me three times if I wanted my sandwich toasted, I said yes every time. Get my sandwich it's not toasted.
Atmosphere: 3
Food: 2
Service: 2
Jeremy Johnson
This most recent visit was not like those in the past. Staff was rude. Dining area was dirty. Bread was stale and sandwich ingredients were not fresh.
Travis Christian Nance
Highly recommend. The staff was great! Polite, friendly, thorough and actually seemed happy to see me though it was my first time there.
Atmosphere: 5
Food: 5
Service: 5
Leslie Hayden
My daughter and I went in on 8/4. We stood in line for a while as the lady behind the counter seemed as though she was too overwhelmed with the few customers who were in there. She got a pizza and pretzel. When my daughter asked for the pretzel the lady behind the counter rolled her eyes. I got the all American club, it had a slice of ham, a slice of turkey, and two pieces of raw bacon. I asked for it to be cooked. I wish I had looked at it before paying because it was inedible. Another lady came in and the first one asked her to take over because she couldn't handle the orders. And as she was putting the pretzel in the bag, it seemed like it was an extreme feat and she said "well at least I didn't drop this one." Because there was raw bacon on the sandwich I couldn't eat it.
It's the subway in Williamsville closing? I keep trying to call them and get forwarded to a voicemail and no one ever calls me back. They don't look like they're open and I see a bunch of construction equipment and people inside.
Atmosphere: 3
Food: 3
Service: 3
Kellie Meyer
Great
Atmosphere: 5
Food: 5
Service: 5
Manu
Service was great. Subs were yummy but churros were not fresh.
Atmosphere: 5
Food: 4
Service: 5
Jay Johnson
Very good location to grab a samich from. Nice staff, ingredients seemed fresh.
Atmosphere: 4
Food: 5
Service: 5
Dave Bueker
It's Subway.Good sandwish, fast service, what's not to like?
Clean and fast
The person taking our order was rude, rolled her eyes, gave us a lot of attitude when we tried to order. Her name was Kylie, (or so she said). When I asked her why she was being so rude and told her it was no way to treat customers, she said “ I’m tired!” I said “we’re all tired, but this is no way to treat customers. After that, she barely spoke to us. The food was just ok… we’ll not be back. Are parents not teaching manners anymore? Or is she so spoiled that she can’t handle working in a subway?
We ordered a chicken wrap, a salad, & a bottle of soda. It cost $30. When I asked if they had salads, I was told yes. Salads weren't displayed on the menu, so I'm guessing we were charged $12 or more for it. I was given a very small handful of spinach. The bowl was only about halfway filled once I added meat & other veggies to the spinach. I chose no lettuce because it saw it that some of it was turning slightly brown. I saw the female employee turn around & roll her eyes in response to the customer behind us because there was a misunderstanding with that customer explaining what she wanted. The customer wasn't rude. The male employee was wearing ear buds, & with the music already playing in the store, I assume hearing what customers say might be difficult. Customer service skills are important. Friendliness & patience go a long way. Seemed like neither employee wanted to be there.
Only went here 1 time, expensive.
Don't order online. Ordered 2 of the same sandwich for pick-up, both were wrong. I only had 3 things on the sandwich, and they couldn't even get that right.
Just got lunch here. Place my order. I'm informed they only have one type of bread. Order my sandwich they then inform me the don't have all the meats for the sandwich. They asked me three times if I wanted my sandwich toasted, I said yes every time. Get my sandwich it's not toasted.
Atmosphere: 3
Food: 2
Service: 2
This most recent visit was not like those in the past. Staff was rude. Dining area was dirty. Bread was stale and sandwich ingredients were not fresh.
Highly recommend.
The staff was great!
Polite, friendly, thorough and actually seemed happy to see me though it was my first time there.
Atmosphere: 5
Food: 5
Service: 5
My daughter and I went in on 8/4. We stood in line for a while as the lady behind the counter seemed as though she was too overwhelmed with the few customers who were in there. She got a pizza and pretzel. When my daughter asked for the pretzel the lady behind the counter rolled her eyes. I got the all American club, it had a slice of ham, a slice of turkey, and two pieces of raw bacon. I asked for it to be cooked. I wish I had looked at it before paying because it was inedible. Another lady came in and the first one asked her to take over because she couldn't handle the orders. And as she was putting the pretzel in the bag, it seemed like it was an extreme feat and she said "well at least I didn't drop this one." Because there was raw bacon on the sandwich I couldn't eat it.
Atmosphere: 3
Food: 1
Service: 1
Great local staff and friendly
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
It's the subway in Williamsville closing? I keep trying to call them and get forwarded to a voicemail and no one ever calls me back. They don't look like they're open and I see a bunch of construction equipment and people inside.
Atmosphere: 3
Food: 3
Service: 3
Great
Atmosphere: 5
Food: 5
Service: 5
Service was great. Subs were yummy but churros were not fresh.
Atmosphere: 5
Food: 4
Service: 5
Very good location to grab a samich from. Nice staff, ingredients seemed fresh.
Atmosphere: 4
Food: 5
Service: 5
It's Subway.Good sandwish, fast service, what's not to like?
Atmosphere: 5
Food: 5
Service: 5
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