In an effort to continue to boost already high corporate profits and look more appealing on the public market, Panera has removed menu items and ingredients that were "underperforming" and raised prices while marketing it as a "new" and "enhanced" menu. Yet another shameful example of prioritizing "corporate growth" at the expense of its customers.
Drue Down
This is DJ, the (hopefully former) manager. DJ is an aggressive psychopath who threatens little kids and adults every shift, according to DJ’s own words.DJ refused to serve my daughter and her friends the products they paid for, and refused a refund.DJ came out of nowhere when I was asking the cashier for a refund calmly and politely.DJ claims that Jr. High kids get kicked out of there daily and called the police on me and group of 12 year old girls.I wasn’t being a “Karen”, but I did ask for DJ’s supervisor’s information since DJ was overly aggressive and giving off a very threatening attitude. DJ refused to give me a supervisor to contact. The middle finger was DJ’s response. Very unprofessional, shame on the franchise owner for letting this be a daily occurrence.I guess this location’s manager is making the executive decision to deny dozens of daily regulars business now. Boycott this place.
Atmosphere: 1
Food: 1
Service: 1
Anna
This guy named Aron is so kind always welcoming us!!
Sadie Mytty
A worker named Aaron who was the team manger was the nicest worker ever at the wilmette Panera. Best service ever!! He is the nicest ever.
Atmosphere: 5
Food: 5
Service: 5
Jesse Lee
What a warm and comforting place to stop for breakfast. Love the blueberry muffins and coffee. Clean bathroom too.
Atmosphere: 5
Food: 4
Service: 4
tess doyle
This nice worker named Aaron is so kind. He always says hello to all the kids and is an amazing person. He makes people want to come to panera because he is so nice to be around!
joe rowles
I tried to add an order to be picked up with an order already placed and pay for it separately, your manager would not let me.
Service: 1
Carol DiJoseph
A fave.
Atmosphere: 4
Food: 4
Service: 4
Erdenetsog Altantsetseg
Service bad
Allen Spencer
Most disgusting men’s bathroom I’ve ever seen in a Panera Bread location.
I ordered a Chicken & Pepperoni Mozzarella Melt - Stacked Toasted Baguette. It was a total disappointment. Instead of stacked it was flat with little of anything on it. The worst sandwich I've ever had there. Does mine on the left look anything like the one on the right from their menu?
Food: 1
Jk
Local vibe, family friendly atmosphere for sipping coffee, casual meetings, and studying.
Atmosphere: 5
Food: 4
Service: 4
CRS
Very rude service people up front. We have been denied breakfast menu 4 minutes after their unbreakable breakfast cut off with full breakfast menu deceivingly on full display. Will never come again.
Atmosphere: 1
Food: 3
Service: 1
ambitionz1000
kids yelling and running around. it is extremely obnoxious when trying to
Atmosphere: 1
Food: 5
Service: 5
Kevin S
Yet another example of post-Covid corporate indifference. Pay your people what they deserve. Panera used to be a pleasant experience. Literally every Panera experience the last 2 years has been awful and this place was no exception. Filthy, wrong orders, etc. Done with Panera.
In an effort to continue to boost already high corporate profits and look more appealing on the public market, Panera has removed menu items and ingredients that were "underperforming" and raised prices while marketing it as a "new" and "enhanced" menu. Yet another shameful example of prioritizing "corporate growth" at the expense of its customers.
This is DJ, the (hopefully former) manager. DJ is an aggressive psychopath who threatens little kids and adults every shift, according to DJ’s own words.DJ refused to serve my daughter and her friends the products they paid for, and refused a refund.DJ came out of nowhere when I was asking the cashier for a refund calmly and politely.DJ claims that Jr. High kids get kicked out of there daily and called the police on me and group of 12 year old girls.I wasn’t being a “Karen”, but I did ask for DJ’s supervisor’s information since DJ was overly aggressive and giving off a very threatening attitude. DJ refused to give me a supervisor to contact. The middle finger was DJ’s response. Very unprofessional, shame on the franchise owner for letting this be a daily occurrence.I guess this location’s manager is making the executive decision to deny dozens of daily regulars business now. Boycott this place.
Atmosphere: 1
Food: 1
Service: 1
This guy named Aron is so kind always welcoming us!!
A worker named Aaron who was the team manger was the nicest worker ever at the wilmette Panera. Best service ever!! He is the nicest ever.
Atmosphere: 5
Food: 5
Service: 5
What a warm and comforting place to stop for breakfast. Love the blueberry muffins and coffee. Clean bathroom too.
Atmosphere: 5
Food: 4
Service: 4
This nice worker named Aaron is so kind. He always says hello to all the kids and is an amazing person. He makes people want to come to panera because he is so nice to be around!
I tried to add an order to be picked up with an order already placed and pay for it separately, your manager would not let me.
Service: 1
A fave.
Atmosphere: 4
Food: 4
Service: 4
Service bad
Most disgusting men’s bathroom I’ve ever seen in a Panera Bread location.
Restaurantji Recommends
I ordered a Chicken & Pepperoni Mozzarella Melt - Stacked Toasted Baguette. It was a total disappointment. Instead of stacked it was flat with little of anything on it. The worst sandwich I've ever had there. Does mine on the left look anything like the one on the right from their menu?
Food: 1
Local vibe, family friendly atmosphere for sipping coffee, casual meetings, and studying.
Atmosphere: 5
Food: 4
Service: 4
Very rude service people up front. We have been denied breakfast menu 4 minutes after their unbreakable breakfast cut off with full breakfast menu deceivingly on full display. Will never come again.
Atmosphere: 1
Food: 3
Service: 1
kids yelling and running around. it is extremely obnoxious when trying to
Atmosphere: 1
Food: 5
Service: 5
Yet another example of post-Covid corporate indifference. Pay your people what they deserve. Panera used to be a pleasant experience. Literally every Panera experience the last 2 years has been awful and this place was no exception. Filthy, wrong orders, etc. Done with Panera.
Atmosphere: 1
Food: 3
Service: 1