5/25/25 at 7:50PM Girl at the drive thru window did not have good customer service. I told her my twist cone was supposed to be dipped in chocolate and she rolled her eyes while saying she verified my order and she couldn't remake it. Mind you a twist cone dipped in chocolate is just ice cream dipped in chocolate. I was not asking for a new cone or ice cream just to have my cone dipped in chocolate like I originally asked and I would have offered to pay if it wasn’t charged the way I wanted it but the girl was very rude about it. Moral of the story bad customer service.
Anthony Born
Drive thru hours say 12- 10pm but they were closed at 9pm. Can you update your hours?
Amber Valentino
My daughter went and picked us up ice cream. She placed an order for me requesting chocolate ice cream because I am allergic to vanilla. When they handed her a blizzard with vanilla ice cream, she corrected them and said she had asked for chocolate. Instead of apologizing for her mistake the girl at the counter took the ice cream back added chocolate syrup, mixed it and gave it back to my daughter. Needless to say when she brought it home it was obvious that it was vanilla ice cream. Good customer service goes a long way and dairy queen in woodstock did not show any.
Beth Davis
Since my childhood, favorite place for an ice cream treat.
Mark Thomsen
Their blizzard prices are too much.You can get 9 original chicken sandwiches at Burger King on their Trio menu for almost the same price as three medium blizzards.That's not right!!!! I know neither one are good for you but at least you're getting lettuce with the chicken!!! I know there's labor involved with making the blizzards but the chicken sandwiches don't make themselves either!!!! Not to mention the medium size cup is now a small size Cup in comparison to when I was a kid!!!!!
Oscar Sanchez
Great Ice Cream as always
Mariah Carbajal
Honestly so disappointed in this dq.. last week I ordered a raspberry Mr, freeze and the chunks of ice in my drink were so thick I was chewing my drink.. I didn’t even want it anymore and threw it away. I thought maybe they were in a rush and didn’t blend it good enough since they were packed… so tonight I decided to grab another one my boyfriend even made sure to ask them to blend all the ice properly… surely they did not do that and I’m at home chewing my drink again. If I wanted a cup of ice to chew on I would of just asked for it.. you can clearly see the chunks of ice in my picture.. I ordered this drink all of 2024 and it was because how creamy the drink was it was so good but sadly I won’t be ordering it no more because I don’t have money to waste for it not to be the way it should be made.
Preston L
Overall, very friendly staff and always a delicious treat!
Allie Obrien
Ordered sprinkles. Gave me no sprinkles. Told them I didn’t get sprinkles. Gave me attitude and denied me sprinkles.
Got my order wrong, refused to remake it. They did generously offer the option to pay again if I wanted to have it corrected.
Atmosphere: 1
Food: 1
Service: 1
Leya Rosario
They are rude. I asked for chocolate ice cream and the guy at window did not repeat my order and they basically sat there saying how I was in the wrong telling me to be more specific. Those people are pathetic.
Atmosphere: 1
Food: 1
Service: 1
Randy Velasquez
Excellent Dairy Queen products, very attentive staff
Leya Rosario
The owner is rude and seems whatever he says is right and the costumer is wrong. Handles stuff very poorly.
Best DQ out there
5/25/25 at 7:50PM
Girl at the drive thru window did not have good customer service. I told her my twist cone was supposed to be dipped in chocolate and she rolled her eyes while saying she verified my order and she couldn't remake it. Mind you a twist cone dipped in chocolate is just ice cream dipped in chocolate. I was not asking for a new cone or ice cream just to have my cone dipped in chocolate like I originally asked and I would have offered to pay if it wasn’t charged the way I wanted it but the girl was very rude about it. Moral of the story bad customer service.
Drive thru hours say 12- 10pm but they were closed at 9pm. Can you update your hours?
My daughter went and picked us up ice cream. She placed an order for me requesting chocolate ice cream because I am allergic to vanilla. When they handed her a blizzard with vanilla ice cream, she corrected them and said she had asked for chocolate. Instead of apologizing for her mistake the girl at the counter took the ice cream back added chocolate syrup, mixed it and gave it back to my daughter. Needless to say when she brought it home it was obvious that it was vanilla ice cream. Good customer service goes a long way and dairy queen in woodstock did not show any.
Since my childhood, favorite place for an ice cream treat.
Their blizzard prices are too much.You can get 9 original chicken sandwiches at Burger King on their Trio menu for almost the same price as three medium blizzards.That's not right!!!! I know neither one are good for you but at least you're getting lettuce with the chicken!!! I know there's labor involved with making the blizzards but the chicken sandwiches don't make themselves either!!!! Not to mention the medium size cup is now a small size Cup in comparison to when I was a kid!!!!!
Great Ice Cream as always
Honestly so disappointed in this dq.. last week I ordered a raspberry Mr, freeze and the chunks of ice in my drink were so thick I was chewing my drink.. I didn’t even want it anymore and threw it away. I thought maybe they were in a rush and didn’t blend it good enough since they were packed… so tonight I decided to grab another one my boyfriend even made sure to ask them to blend all the ice properly… surely they did not do that and I’m at home chewing my drink again. If I wanted a cup of ice to chew on I would of just asked for it.. you can clearly see the chunks of ice in my picture.. I ordered this drink all of 2024 and it was because how creamy the drink was it was so good but sadly I won’t be ordering it no more because I don’t have money to waste for it not to be the way it should be made.
Overall, very friendly staff and always a delicious treat!
Ordered sprinkles. Gave me no sprinkles. Told them I didn’t get sprinkles. Gave me attitude and denied me sprinkles.
Atmosphere: 1
Service: 1
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Best shakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Got my order wrong, refused to remake it. They did generously offer the option to pay again if I wanted to have it corrected.
Atmosphere: 1
Food: 1
Service: 1
They are rude. I asked for chocolate ice cream and the guy at window did not repeat my order and they basically sat there saying how I was in the wrong telling me to be more specific. Those people are pathetic.
Atmosphere: 1
Food: 1
Service: 1
Excellent Dairy Queen products, very attentive staff
The owner is rude and seems whatever he says is right and the costumer is wrong. Handles stuff very poorly.
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