Placed breakfast order before 10:30, waited at the counter for over 10 minutes just to be told they can't fulfill the order because it was after 10:30 caused by their wait...
Atmosphere: 1
Food: 1
Service: 1
JAKEY Byro
Horrible messed up both my breakfast sandwiches. Ordered steak egg and cheese bagel they gave me a bacon egg and cheese bagel. Also ordered a bacon egg and cheese biscuit recied a sausage egg and cheese mcmuffin. They have lost my business. Screw that place
Atmosphere: 1
Food: 1
Service: 1
Melanie Brooks
Super clean, Very friendly, and the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
April Rayburn
The bun for my quarter pounder was so dry that it was crumbling apart. Our nuggets were fresh our fries were fresh. They no longer have a drink station out in the lobby so you have to wait for them to get your drinks as well.
Atmosphere: 5
Food: 3
Service: 5
Adam Watts
Customer service needs some help. Dealt with an African American woman this morning who appears to maybe be the manager. I had placed an order in the app, and I noticed that the last minute after I went to pay, I had inadvertently sent my order to a different location. I was able to cancel the order in the app however I used a promotion for a $.99 coffee and because I had used the promotion in the app, I could no longer use the promotion when I went into the actual restaurant. I explained to the woman behind the counter very politely what happened, and that unfortunately the promotion was gone and she told me she’s not allowed to honor that promotion. She could not honor my $.99 coffee however she did say that she would honor it even though she wasn’t supposed to with a whole heaping of attitude. I asked her if she didn’t believe me and I had no problem showing her in the app that I had placed the order and it was canceled, but she didn’t wanna hear all that, I was inconveniencing her morning. I will say this she was willing to honor the $.99 coffee but what I didn’t appreciate was the attitude, when I called her out for her attitude, she proceeded to walk away and ignore me when I asked her why she didn’t want to just talk to me about what was going on. I also wanted to place an order for a value meal. But she was clearly done talking to me. I really don’t understand what is happening in this world. Customer service is truly an afterthought, people are angry, don’t even wanna have conversations anymore. I appreciate that you gave me the free coffee, but man, the attitude was not needed. I don’t really feel like I need to come back to this McDonald’s. I’m also aware that this owner has multiple McDonald’s in the area and I will be sure to choose one that is managed by a different owner if this is the kind of customer service they feel is acceptable from their employees. Do better!
Atmosphere: 1
Food: 1
Service: 1
Rpc 2640
Great quick lunch .
Atmosphere: 4
Food: 4
Service: 4
B
Slow!!
Service: 1
Uzzy Booboo
Hours shown here and 'verified' are wrong. Dining and DT were closed at 11p on Sat.
Service: 1
Allison Sass
Just went through the drive through. Ordered 2 10 piece chicken nuggets meals and only got one of the 10 piece nuggets meals. Even after being asked to move forward and wait for the order
I have lived near this location for over 4 yrs and it is by far the worst. The drive-thru is essentially pointless as I have to go inside to get the rest of my order almost every time. They also frequently give us the wrong drinks and give us almost no sauce if any at all. I’ve been to other locations with the same owners and don’t experience this. I know it’s McDonalds and mistakes happen. But this location is just awful. I go there to feed my kids on busy days and it turns what should be convenience into a headache. Today we were missing a fry and the only drink we ordered was, of course, incorrect. I tried calling when got home and no one picked up. I won’t be going back to this location again. I’m fed up.
Atmosphere: 1
Service: 1
Ms. Classy Lady
Needs improvement all around the board food to service .. I always ask for my food fresh why do I have to pull up and wait 7-10 mins .. so u telling me nothing is fresh u less u ask ?? What a shame !
Atmosphere: 3
Food: 3
Service: 3
Brandon Buss
I placed an order online for pick up at 10:30 PM. I arrived at 10:50 PM and they didn’t even start making the order yet. I thought the whole purpose of putting an order on lime for pick up would be that it would be ready when you get there Even after getting here at 10:50 you wait 10 to 15 minutes for your food that is ridiculous when there’s nobody behind you in the drive-through and they make you pull to the reserved parking spot for the drive-through and they bring the food out to you when there’s no one behind you in the drive-through This location is horrible. It should be closed. There’s no point to keep it open if they can’t do their jobs. The employees all seem lazy and slow. I know that there is a system that they have to be under a certain minute per car without having that car wait in the drive-through because I’ve worked the fast food business before they’re failing here every time I come here it’s over 10 to 12 maybe even 15 minutes. I wait ridiculous management needs to be aware of this I have posted Several reviews for the same location and nothing gets done and I don’t hear nothing back and the food is not always the greatest sometimes it tastes old stale or like it was cooked and reheated. Like it was cold for several hours and reheated
Placed breakfast order before 10:30, waited at the counter for over 10 minutes just to be told they can't fulfill the order because it was after 10:30 caused by their wait...
Atmosphere: 1
Food: 1
Service: 1
Horrible messed up both my breakfast sandwiches. Ordered steak egg and cheese bagel they gave me a bacon egg and cheese bagel. Also ordered a bacon egg and cheese biscuit recied a sausage egg and cheese mcmuffin. They have lost my business. Screw that place
Atmosphere: 1
Food: 1
Service: 1
Super clean, Very friendly, and the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
The bun for my quarter pounder was so dry that it was crumbling apart. Our nuggets were fresh our fries were fresh. They no longer have a drink station out in the lobby so you have to wait for them to get your drinks as well.
Atmosphere: 5
Food: 3
Service: 5
Customer service needs some help. Dealt with an African American woman this morning who appears to maybe be the manager. I had placed an order in the app, and I noticed that the last minute after I went to pay, I had inadvertently sent my order to a different location. I was able to cancel the order in the app however I used a promotion for a $.99 coffee and because I had used the promotion in the app, I could no longer use the promotion when I went into the actual restaurant. I explained to the woman behind the counter very politely what happened, and that unfortunately the promotion was gone and she told me she’s not allowed to honor that promotion. She could not honor my $.99 coffee however she did say that she would honor it even though she wasn’t supposed to with a whole heaping of attitude. I asked her if she didn’t believe me and I had no problem showing her in the app that I had placed the order and it was canceled, but she didn’t wanna hear all that, I was inconveniencing her morning. I will say this she was willing to honor the $.99 coffee but what I didn’t appreciate was the attitude, when I called her out for her attitude, she proceeded to walk away and ignore me when I asked her why she didn’t want to just talk to me about what was going on. I also wanted to place an order for a value meal. But she was clearly done talking to me. I really don’t understand what is happening in this world. Customer service is truly an afterthought, people are angry, don’t even wanna have conversations anymore. I appreciate that you gave me the free coffee, but man, the attitude was not needed. I don’t really feel like I need to come back to this McDonald’s. I’m also aware that this owner has multiple McDonald’s in the area and I will be sure to choose one that is managed by a different owner if this is the kind of customer service they feel is acceptable from their employees. Do better!
Atmosphere: 1
Food: 1
Service: 1
Great quick lunch .
Atmosphere: 4
Food: 4
Service: 4
Slow!!
Service: 1
Hours shown here and 'verified' are wrong. Dining and DT were closed at 11p on Sat.
Service: 1
Just went through the drive through. Ordered 2 10 piece chicken nuggets meals and only got one of the 10 piece nuggets meals. Even after being asked to move forward and wait for the order
Food: 3
Service: 2
Typical McDonald's
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I have lived near this location for over 4 yrs and it is by far the worst. The drive-thru is essentially pointless as I have to go inside to get the rest of my order almost every time. They also frequently give us the wrong drinks and give us almost no sauce if any at all. I’ve been to other locations with the same owners and don’t experience this. I know it’s McDonalds and mistakes happen. But this location is just awful. I go there to feed my kids on busy days and it turns what should be convenience into a headache. Today we were missing a fry and the only drink we ordered was, of course, incorrect. I tried calling when got home and no one picked up. I won’t be going back to this location again. I’m fed up.
Atmosphere: 1
Service: 1
Needs improvement all around the board food to service .. I always ask for my food fresh why do I have to pull up and wait 7-10 mins .. so u telling me nothing is fresh u less u ask ?? What a shame !
Atmosphere: 3
Food: 3
Service: 3
I placed an order online for pick up at 10:30 PM. I arrived at 10:50 PM and they didn’t even start making the order yet. I thought the whole purpose of putting an order on lime for pick up would be that it would be ready when you get there Even after getting here at 10:50 you wait 10 to 15 minutes for your food that is ridiculous when there’s nobody behind you in the drive-through and they make you pull to the reserved parking spot for the drive-through and they bring the food out to you when there’s no one behind you in the drive-through This location is horrible. It should be closed. There’s no point to keep it open if they can’t do their jobs. The employees all seem lazy and slow. I know that there is a system that they have to be under a certain minute per car without having that car wait in the drive-through because I’ve worked the fast food business before they’re failing here every time I come here it’s over 10 to 12 maybe even 15 minutes. I wait ridiculous management needs to be aware of this I have posted Several reviews for the same location and nothing gets done and I don’t hear nothing back and the food is not always the greatest sometimes it tastes old stale or like it was cooked and reheated. Like it was cold for several hours and reheated
Atmosphere: 1
Food: 1
Service: 1
Like a nice McDonald's stop in 😊
Atmosphere: 4
Food: 4
Service: 4
Me and Liam probably will always go here
Atmosphere: 5
Food: 5
Service: 5
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