We tried to make a group order over the phone and were completely unable to understand the woman who answered the call. We ended up cancelling any attempt to place this order. Not a good situation for customer service.
Gerald “Jerry” Moore
I wanted to take the time to thank you for your spectacular and understanding customer service. You got my order right after telling you once, I didn't have to repeat myself over and over... and over. Thank you for your reasonable prices. Thank you for the paper bag that you put my sandwiches in, it was very secure and didn't rip at all... the paper handles didn't rip and my sandwiches didn't fall out of my hand, I really appreciate that. I hope you keep up the outstanding customer service. Thank you so much ❤️
Atmosphere: 1
Food: 3
Service: 1
Gerald Moore
I wanted to take the time to thank you for your spectacular and understanding customer service. You got my order right after telling you once, I didn't have to repeat myself over and over... and over. Thank you for your reasonable prices. Thank you for the paper bag that you put my sandwiches in, it was very secure and didn't rip at all... the paper handles didn't rip and my sandwiches didn't fall out of my hand, I really appreciate that. I hope you keep up the outstanding customer service. Thank you so much ❤️
Atmosphere: 1
Food: 3
Service: 1
Yolanda Gomez
I typically don't have a problem with this store but one day my fiance ran in for me since I wasn't able to walk. We arrived at 8:45pm and the signage stated the store closes at 9pm. As my fiance was trying to finalize his choice before ordering, before he could speak he was told by staff to "hurry up because we're closing already." He told them the sign says 9 and they told him they close by 8:45. This was disrespectful and rude to push off a customer like this. If you're closing at a certain time, honor the time on your signage please and don't push customers out if they're arriving before closing. He was 15min in before closing, not 15 seconds. Please be kind and considerate of your hours and customers. Thank you!
Atmosphere: 3
Food: 5
Service: 1
Ben Mendez
Does not have Tommy
Atmosphere: 1
Food: 1
Service: 1
Miriah Martin
I love the staff at this subway! And they are stingy on the toppings.
Atmosphere: 5
Food: 5
Service: 5
Vimal Patel
Just had a fantastic lunch at the Subway on N Bridge St in Yorkville! The ingredients were incredibly fresh, and my custom veggie sandwich was exactly how I wanted it. The staff was super friendly and helpful, especially Jayshree who went above and beyond to answer my questions about the menu. The restaurant was clean and inviting, and the overall experience was just great. Plus, the price was definitely right! I'll definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Chocolate Chip
Jeff _
Everytime I try to use the buy one get one free advertised deal, the app shows this location is not participating. This place has gone down hill since new owners. Last time they messed up on my sandwich and the supervisor/owner whatever he is, Tom wouldn't take or return my phone calls. I really hate this Subway location. It's locations like these that ruin the Brand!
Came in for lunch today, and the restaurant was hotter than it was outside. Absolutely unacceptable to not have the air conditioning on. Especially when you have an open refrigerated chill line. This could bring all of your food into the temperature danger zone very easily and you can get someone sick.
Atmosphere: 1
Mary
Very clean and nice employee that made my sandwich
Corey Collier
$35.00 for 2 basic sandwiches seems ridiculous for the quality and quantity of food you get..
Best sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
If there was zero it would be
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club Sandwich, Cinnabon Footlong Churro, Chocolate Chip Cookie, Auntie Anne's Footlong Pretzel, Vitamin Water xxx, Subway Club, Veggie Patty, Cookies, The Boss, Doritos Nacho Cheese, Coca-Cola Classic, Poke
We tried to make a group order over the phone and were completely unable to understand the woman who answered the call. We ended up cancelling any attempt to place this order. Not a good situation for customer service.
I wanted to take the time to thank you for your spectacular and understanding customer service. You got my order right after telling you once, I didn't have to repeat myself over and over... and over. Thank you for your reasonable prices. Thank you for the paper bag that you put my sandwiches in, it was very secure and didn't rip at all... the paper handles didn't rip and my sandwiches didn't fall out of my hand, I really appreciate that. I hope you keep up the outstanding customer service. Thank you so much ❤️
Atmosphere: 1
Food: 3
Service: 1
I wanted to take the time to thank you for your spectacular and understanding customer service. You got my order right after telling you once, I didn't have to repeat myself over and over... and over. Thank you for your reasonable prices. Thank you for the paper bag that you put my sandwiches in, it was very secure and didn't rip at all... the paper handles didn't rip and my sandwiches didn't fall out of my hand, I really appreciate that. I hope you keep up the outstanding customer service. Thank you so much ❤️
Atmosphere: 1
Food: 3
Service: 1
I typically don't have a problem with this store but one day my fiance ran in for me since I wasn't able to walk. We arrived at 8:45pm and the signage stated the store closes at 9pm. As my fiance was trying to finalize his choice before ordering, before he could speak he was told by staff to "hurry up because we're closing already." He told them the sign says 9 and they told him they close by 8:45. This was disrespectful and rude to push off a customer like this. If you're closing at a certain time, honor the time on your signage please and don't push customers out if they're arriving before closing. He was 15min in before closing, not 15 seconds. Please be kind and considerate of your hours and customers. Thank you!
Atmosphere: 3
Food: 5
Service: 1
Does not have Tommy
Atmosphere: 1
Food: 1
Service: 1
I love the staff at this subway! And they are stingy on the toppings.
Atmosphere: 5
Food: 5
Service: 5
Just had a fantastic lunch at the Subway on N Bridge St in Yorkville! The ingredients were incredibly fresh, and my custom veggie sandwich was exactly how I wanted it. The staff was super friendly and helpful, especially Jayshree who went above and beyond to answer my questions about the menu. The restaurant was clean and inviting, and the overall experience was just great. Plus, the price was definitely right! I'll definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Chocolate Chip
Everytime I try to use the buy one get one free advertised deal, the app shows this location is not participating. This place has gone down hill since new owners. Last time they messed up on my sandwich and the supervisor/owner whatever he is, Tom wouldn't take or return my phone calls. I really hate this Subway location. It's locations like these that ruin the Brand!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Would not honor the advertised coupons!!!
Atmosphere: 1
Food: 1
Service: 1
Very clean, excellent
Atmosphere: 5
Food: 5
Service: 5
Came in for lunch today, and the restaurant was hotter than it was outside. Absolutely unacceptable to not have the air conditioning on. Especially when you have an open refrigerated chill line. This could bring all of your food into the temperature danger zone very easily and you can get someone sick.
Atmosphere: 1
Very clean and nice employee that made my sandwich
$35.00 for 2 basic sandwiches seems ridiculous for the quality and quantity of food you get..
Atmosphere: 1
Food: 1
Service: 2
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