This Burger King has BY FAR the rudest customer service. I get an attitude every single time I’m there - last time was because I asked for a marinara replacement because mine was already open and today was because I should have read their minds that they want coupons at the drive thru menu instead of when you pay. If you don’t want to work with the public serving food, get a different job. I will not be returning and suggest if you don’t want your afternoon ruined with their rudeness go somewhere else.
Atmosphere: 1
Food: 3
Service: 1
Jordan Kiesow
I placed a mobile order at this location and they ran out of the specific food item that I ordered which is no big deal. They then said that they can’t refund the order and the app says that once you checked in there are no refunds. They also said that they won’t give anything that is of equal value. So if you place a mobile order and they run out of that food item after you place the mobile order, you won’t get a refund and you won’t get any food item of equal value. This means that Burger King can take your money for an order and not give you any food or in other terms stealing your money. I don’t know how this is legal but do not place a mobile order if you care about keeping your money. The staff at this location are not trained to handle this situation and were rude off the bat even though I was trying to be friendly and figure out something but all they wanted was for me to leave or place another order.
David Brooks
Went thru the drive thru at 10:45pm after working a really long day. The manger on duty was extremely rude while taking the order. We pull up to the window and ask her to add a cherry drink and she split it all over me and wouldn’t even give me napkins. Took them 20 mins while they were standing there talking to even hand us the food that was sitting in the bag. Worst service I had ever gotten there.
Atmosphere: 1
Food: 1
Service: 1
Big T
Don't work for them.. they take advantage of my girlfriend they think she's slow so they give her the bare minimum while they give her sister all the hours and everything. That's pure discrimination in my eyes. Ya'll have been warned. The managers don't know how to do their job correctly ? at this exact location.
Atmosphere: 1
Service: 2
Paul Geiger
Struggle to get people to make food off broiler.
Atmosphere: 3
Food: 1
Service: 2
YoYo S
My favorite hamburger brand.
Atmosphere: 5
Food: 5
Service: 5
Victoria Gates
We dined inside, the food took around 10 mins, it was cold and yukky, very disappointed.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: French Fries, Onion Rings, Chocolate Chip Cookies, Bacon Double Cheeseburger, Not Large Large Fries, Rodeo Burger, Cheeseburger King Jr Meal, Steakhouse King Single, Double Whopper, Whopper, Spicy BK Royal Crispy Wrap, Cheesy Tots
Devin Sutter
It nasty place you will find hair in your French fries and manager is nasty and don't change the oil and they don't train
Atmosphere: 2
Food: 2
Service: 2
Rick Gist
They're running a coffee special, but don't have the supplies? They knew on advance they would be running this promotion...poor planning? BTW this was over a 3 day period.
Food: 4
Service: 4
Denise Stage
Nothing is better than true love..except maybe a nice juicy Whopper when the lettuce is fresh and the tomato is thick. ..
Exceptionally rude staff. Just kept saying the same thing over and over again without listening to what I said in a very anger causing manner.
Atmosphere: 1
Food: 4
Service: 1
Robert Xeno
Clean. Empty. Impossible burger ok, large fries a complete joke. Fewer than normal small fries.
Atmosphere: 4
Food: 4
Service: 4
Corn B.
I understand that I can 10 minutes before closing, but i just came back from the hospital and want a freaking large ice water and they told me they could not not even give me a cup of water. Seriously, how lazy can you be. I'm a college student that doesn't s**** so the least they could have done is give me a cup of water...
Jameaka Wright
Bad customer service ?THE PARKING LOT is EMPTY FOR A REASON dont ??Unforgivable dry hard stale CRUSTY food?Management is fully aware of when food is dropped at 5:00 a.m. and being sold at 9:00 a.m.Management was argumentive and non accomadatingTaking shortcuts saves money now. But??They'll be out of business soon
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Toast Sticks
Sara Elizabeth
Literally the rudest workers I’ve encountered. Minus the older man who works in the drive through he’s good everyone else has serious attitude issues and always messes my order up.
This Burger King has BY FAR the rudest customer service. I get an attitude every single time I’m there - last time was because I asked for a marinara replacement because mine was already open and today was because I should have read their minds that they want coupons at the drive thru menu instead of when you pay. If you don’t want to work with the public serving food, get a different job. I will not be returning and suggest if you don’t want your afternoon ruined with their rudeness go somewhere else.
Atmosphere: 1
Food: 3
Service: 1
I placed a mobile order at this location and they ran out of the specific food item that I ordered which is no big deal. They then said that they can’t refund the order and the app says that once you checked in there are no refunds. They also said that they won’t give anything that is of equal value. So if you place a mobile order and they run out of that food item after you place the mobile order, you won’t get a refund and you won’t get any food item of equal value. This means that Burger King can take your money for an order and not give you any food or in other terms stealing your money. I don’t know how this is legal but do not place a mobile order if you care about keeping your money. The staff at this location are not trained to handle this situation and were rude off the bat even though I was trying to be friendly and figure out something but all they wanted was for me to leave or place another order.
Went thru the drive thru at 10:45pm after working a really long day. The manger on duty was extremely rude while taking the order. We pull up to the window and ask her to add a cherry drink and she split it all over me and wouldn’t even give me napkins. Took them 20 mins while they were standing there talking to even hand us the food that was sitting in the bag. Worst service I had ever gotten there.
Atmosphere: 1
Food: 1
Service: 1
Don't work for them.. they take advantage of my girlfriend they think she's slow so they give her the bare minimum while they give her sister all the hours and everything. That's pure discrimination in my eyes. Ya'll have been warned. The managers don't know how to do their job correctly ? at this exact location.
Atmosphere: 1
Service: 2
Struggle to get people to make food off broiler.
Atmosphere: 3
Food: 1
Service: 2
My favorite hamburger brand.
Atmosphere: 5
Food: 5
Service: 5
We dined inside, the food took around 10 mins, it was cold and yukky, very disappointed.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: French Fries, Onion Rings, Chocolate Chip Cookies, Bacon Double Cheeseburger, Not Large Large Fries, Rodeo Burger, Cheeseburger King Jr Meal, Steakhouse King Single, Double Whopper, Whopper, Spicy BK Royal Crispy Wrap, Cheesy Tots
It nasty place you will find hair in your French fries and manager is nasty and don't change the oil and they don't train
Atmosphere: 2
Food: 2
Service: 2
They're running a coffee special, but don't have the supplies? They knew on advance they would be running this promotion...poor planning? BTW this was over a 3 day period.
Food: 4
Service: 4
Nothing is better than true love..except maybe a nice juicy Whopper when the lettuce is fresh and the tomato is thick. ..
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Onion Rings, Chocolate Chip Cookies, Bacon Double Cheeseburger, Double Bacon Breakfast Sourdough King, Cheeseburger King Jr Meal, Double Whopper, Chicken Jr, Whopper
Restaurantji Recommends
Exceptionally rude staff. Just kept saying the same thing over and over again without listening to what I said in a very anger causing manner.
Atmosphere: 1
Food: 4
Service: 1
Clean. Empty. Impossible burger ok, large fries a complete joke. Fewer than normal small fries.
Atmosphere: 4
Food: 4
Service: 4
I understand that I can 10 minutes before closing, but i just came back from the hospital and want a freaking large ice water and they told me they could not not even give me a cup of water. Seriously, how lazy can you be. I'm a college student that doesn't s**** so the least they could have done is give me a cup of water...
Bad customer service ?THE PARKING LOT is EMPTY FOR A REASON dont ??Unforgivable dry hard stale CRUSTY food?Management is fully aware of when food is dropped at 5:00 a.m. and being sold at 9:00 a.m.Management was argumentive and non accomadatingTaking shortcuts saves money now. But??They'll be out of business soon
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Toast Sticks
Literally the rudest workers I’ve encountered. Minus the older man who works in the drive through he’s good everyone else has serious attitude issues and always messes my order up.
Atmosphere: 1
Food: 1
Service: 1