The service was slow, the food was crummy and my friend got food poisoning from his lo mein. Also, when I ordered beef fried rice, I imagined there would be more ingredients than JUST overcooked beef, white rice and soy sauce. The sushi was fine but that's pretty much the only nice thing I have to say.
Atmosphere: 4
Food: 1
Service: 2
S Marie
I feel like they’re ripping off delivery customers. Each entree comes with egg roll or salad but when you order delivery (even if you specify in the notes which one you want), they don’t include it. Doesn’t make any sense. I stopped eating here bc I usually do delivery and feel annoyed they don’t include this.
Kylee Eads
Well I had an interesting experience last night while dining in at the restaurant which was my first time. My waitress who had short black and blue hair took our order and seemed nice at first but things quickly changed. After waiting almost an hour we still had not been served. Two other table who were seated about 30 minutes after us had already began eating. The owner I'm assuming checked in on us and said is everything okay and I told her we had just been waiting. Well another 10 minutes goes by and at the point I had to leave to get my daughter. I walked up the the counter and quietly told the waitress that we needed to just pay for our drinks and leave. I thought that would be easy and that's when things turned upside down. She then completely ignored me and then walked away to another table. I sat down because I assumed she heard me and would bring the bill for the drinks. The blue hair waitress I'll call her because I don't know her name turned from nice to a maniac person in the middle of this restaurant. She said very loudly and rude that we just wanted to pay for our drinks to the entire restaurant now looking at us because she was raising her voice at me . She then said your food cooking its almost done are you serious right now. Then I point out to her I have to leave I've waiting for over an hour and people that were here after me are already eating and I need to get my daughter . She then started just getting super unprofessional in the middle of the restaurant and her demeanor and tone was so rude. Her boss was great and offered to fix the situation but I was just upset by her employee. Overall the place is nice and food I hear is great. Just don't be surprised if you get the short haired employee with blue hair 🙃
Service: 1
Bret Eartheart
Unfortunately not a great experience. Sushi poorly wrapped, service was slow, waitress quoted a price for an item off the menu and then apologized for charging us significantly more for that item when bringing us the check instead of honoring the price she quoted. Disappointing all around.
Atmosphere: 3
Food: 2
Service: 2
mamba young
Worst service I ever met. No one come for ordering until we find one after 20min(not busy situation). No one offering tablewares. Ask a waitress, she shouted at me saying she is not our server. Nothing worse than this restaurant. Food? Just so so.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Noodles
jodi steele
The staff were extremely loud, to the point that the atmosphere was affected. I enjoyed my meal but my husband felt that Kroger sushi was as good or better.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sushi
Alan Martindale
Very good service, great food, spectacular prices.
Atmosphere: 5
Food: 4
Service: 5
Scott Routen (River)
I agree. This is the best Asian restaurant in town, hands down.
Stacy Flynn
Sushi rolls are top notch! Never have to wait and consistently fresh
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Monster Roll 10pcs, Sushi, Roll
Service is slow and hardly responsive and also the only person they had on wait staff was also sneezing and coughing everywhere. The sushi came out warm when it definitely wasnt supposed to. Just plain gross.
Atmosphere: 1
Food: 1
Service: 1
Liz Simonsson
Staff is always so nice & food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Oliver
This place was amazing! Amazing fresh food and amazing staff! And very cheap got three rolls, crab Rangoons, And a massive bowl of ramen and it was only 45$
Atmosphere: 5
Food: 5
Service: 5
Rochelle Brown
The sushi is delicious!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sushi, Roll
Jonathan Dickey
I'm extremely disappointed with the service I got today. I usually don't leave negative reviews but tonight's dining experience warrants it.
I took my wife to Sakura for her birthday tonight. I ordered a rice meal and 2 rolls. My wife ordered 2 rolls and 2 sides.
Wife's sides came out pretty promptly. Followed by my story fry. I cover the plate as it was meant to be leftovers.
About 10 minutes later one of my wife's rolls comes out. She proceeds to eat it. I'm still waiting on my rolls.
Probably 20 minutes go by, my wife asks where my food as. She's done eating. She says they're working on them now.
10 minutes later the manager comes over with falsehoods and a poor apology. Saying we didn't order all the items at once. And a large order came in-between and they were working on our order now. When I pointed out that we ordered all the food at the same time he starts walking off. We cancelled the rolls and I won't be going back. Terrible customer service.
The service was slow, the food was crummy and my friend got food poisoning from his lo mein. Also, when I ordered beef fried rice, I imagined there would be more ingredients than JUST overcooked beef, white rice and soy sauce. The sushi was fine but that's pretty much the only nice thing I have to say.
Atmosphere: 4
Food: 1
Service: 2
I feel like they’re ripping off delivery customers. Each entree comes with egg roll or salad but when you order delivery (even if you specify in the notes which one you want), they don’t include it. Doesn’t make any sense. I stopped eating here bc I usually do delivery and feel annoyed they don’t include this.
Well I had an interesting experience last night while dining in at the restaurant which was my first time. My waitress who had short black and blue hair took our order and seemed nice at first but things quickly changed. After waiting almost an hour we still had not been served. Two other table who were seated about 30 minutes after us had already began eating. The owner I'm assuming checked in on us and said is everything okay and I told her we had just been waiting. Well another 10 minutes goes by and at the point I had to leave to get my daughter. I walked up the the counter and quietly told the waitress that we needed to just pay for our drinks and leave. I thought that would be easy and that's when things turned upside down. She then completely ignored me and then walked away to another table. I sat down because I assumed she heard me and would bring the bill for the drinks. The blue hair waitress I'll call her because I don't know her name turned from nice to a maniac person in the middle of this restaurant. She said very loudly and rude that we just wanted to pay for our drinks to the entire restaurant now looking at us because she was raising her voice at me . She then said your food cooking its almost done are you serious right now. Then I point out to her I have to leave I've waiting for over an hour and people that were here after me are already eating and I need to get my daughter . She then started just getting super unprofessional in the middle of the restaurant and her demeanor and tone was so rude. Her boss was great and offered to fix the situation but I was just upset by her employee. Overall the place is nice and food I hear is great. Just don't be surprised if you get the short haired employee with blue hair 🙃
Service: 1
Unfortunately not a great experience. Sushi poorly wrapped, service was slow, waitress quoted a price for an item off the menu and then apologized for charging us significantly more for that item when bringing us the check instead of honoring the price she quoted. Disappointing all around.
Atmosphere: 3
Food: 2
Service: 2
Worst service I ever met. No one come for ordering until we find one after 20min(not busy situation). No one offering tablewares. Ask a waitress, she shouted at me saying she is not our server. Nothing worse than this restaurant. Food? Just so so.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Noodles
The staff were extremely loud, to the point that the atmosphere was affected. I enjoyed my meal but my husband felt that Kroger sushi was as good or better.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sushi
Very good service, great food, spectacular prices.
Atmosphere: 5
Food: 4
Service: 5
I agree. This is the best Asian restaurant in town, hands down.
Sushi rolls are top notch! Never have to wait and consistently fresh
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Monster Roll 10pcs, Sushi, Roll
Good food.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Service is slow and hardly responsive and also the only person they had on wait staff was also sneezing and coughing everywhere. The sushi came out warm when it definitely wasnt supposed to. Just plain gross.
Atmosphere: 1
Food: 1
Service: 1
Staff is always so nice & food is amazing!
Atmosphere: 5
Food: 5
Service: 5
This place was amazing! Amazing fresh food and amazing staff! And very cheap got three rolls, crab Rangoons, And a massive bowl of ramen and it was only 45$
Atmosphere: 5
Food: 5
Service: 5
The sushi is delicious!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sushi, Roll
I'm extremely disappointed with the service I got today. I usually don't leave negative reviews but tonight's dining experience warrants it.
I took my wife to Sakura for her birthday tonight. I ordered a rice meal and 2 rolls. My wife ordered 2 rolls and 2 sides.
Wife's sides came out pretty promptly. Followed by my story fry. I cover the plate as it was meant to be leftovers.
About 10 minutes later one of my wife's rolls comes out. She proceeds to eat it. I'm still waiting on my rolls.
Probably 20 minutes go by, my wife asks where my food as. She's done eating. She says they're working on them now.
10 minutes later the manager comes over with falsehoods and a poor apology. Saying we didn't order all the items at once. And a large order came in-between and they were working on our order now. When I pointed out that we ordered all the food at the same time he starts walking off. We cancelled the rolls and I won't be going back. Terrible customer service.
Atmosphere: 3
Food: 4
Service: 1
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