Adagio Lounge

Had a less than ideal experience here last night. The bartender (tall guy with glasses) was aggressive and unprofessional. I ordered an old fashioned, asked for it to be made with makers mark. After watching him make it with woodford, and seeing that it was a four dollar up charge, I asked what the reasoning was. When I pointed this out, he snatched the drink off the bar and threw it out. He made a new one, but then rushed us to pay and told us he would get us arrested if we didn’t. He then refused to take my card when I set it down, and ignored us for nearly 10 minutes. We had to get another staff member to help us close. Then he cut us off from the bar, and the rest of our party off as he pouted. I would consider returning but would hope the staff treats people with more respect in the future.

Atmosphere: 4

Service: 1

We had a really disappointing experience here last night. The bartender (tall man with glasses — didn’t catch his name) was clearly frustrated, likely due to a large wedding party that had just arrived, but unfortunately he took it out on other patrons — including us.

My fiancé ordered an Old Fashioned and asked for it to be made with Maker’s. We watched it being made with Woodford instead, and simply mentioned that we had asked for Maker’s. The bartender abruptly told us they were out — something he hadn’t said when the order was taken — and then snatched the drink out of my fiancé’s hand and aggressively threw it into the back of the bar. He muttered something about having to go downstairs and get more, left, and did eventually return with Maker’s to make a new drink.

The drinks themselves were fine, but the hostility continued. He handed us the bill and insisted, four times in quick succession, that we “give him the card now” so he could cash us out. When we placed the card down, he turned his back and said, “I’m not grabbing that.” He then ignored us for around ten minutes until we asked another staff member to cash us out so we could leave.

The whole interaction made us feel incredibly uncomfortable and unwelcome. We didn’t raise our voices, we didn’t demand anything — we simply asked a basic question about a drink. It’s unfortunate because the atmosphere and drinks had potential, but after this experience, we won’t be back. The bartender was agressive and yelled at us when all we did was ask a question. This is completely unacceptable for the environment we were in. We came for a calm night to wind down with a drink before heading home... not that

Atmosphere: 3

Service: 1

This service here is great. Dan is absolutely on point at the bar. He made sure I was well taken care of. Because of him, I will definitely be back when I'm in the area.

Atmosphere: 5

Service: 5

We go here often to enjoy music and some appetizers. We took a seat at the sofa like we have many times. 15 minutes in, we noticed only the bartender and no other staff. Another 15 minutes and no service. Off we go. We have had many wonderful evenings at Adagio, not tonight.

Atmosphere: 3

Service: 1

Great place too just kick back and take it all in.

Atmosphere: 5

Food: 5

Service: 5

I went here with some friends last night and the atmosphere and vibes are amazing. It’s well decorated and ostentatious. It wasn’t super busy and it was easy enough to get find a place to sit (but there is limited seating as this is a hotel bar).Unfortunately, I cannot say the same thing about the service and drink I got. It took 15 minutes for a waitress to come to our table which we then thought we had to go to the bar to order but finally she came over. I glanced over the menu and didn’t see a nonalcoholic/mocktail section so asked if there was anything without alcohol in it, for personal reasons. She said there was only one drink that could be modified to not have alcohol so I said okay. My friends and I also ordered a dessert. It took our waitress 30 minutes to bring us our drinks and she checked in once while passing by to clean up another table, and since she didn’t come to check in it was hard to ask her down check or if we needed something. At the end, we didn’t receive our dessert and i was charged $16 for a drink that didn’t have alcohol in it. I stopped her and said “this was $16 even though it didn’t have alcohol?” and she dismissively said “ya” and walked away. We couldn’t believe this and finally found this drink on their online menu. While this is a “higher end place”, there should be no reason to charge someone the same price for a drink with alcohol for a drink without alcohol. This should be much clearer description on the menu you get charged the same amount where you get alcohol or not. This was an overall disappointing experience despite the atmosphere, hence why it got 2 stars instead of 1.

Atmosphere: 5

Food: 2

Service: 1

Either under staffed or just under supervised, but no table service, staff too busy talking behind bar. Disappointed

Atmosphere: 5

Food: 5

Service: 2

I did not eat here but the piano bar was cozy and

Atmosphere: 5

Food: 3

Service: 5

Bar sympathique mais fermé à 11pm....

Atmosphere: 4

Service: 3

4pm complimentary champagne toast every day at 4pm. Live music Tues-saturday 7-10pm

Atmosphere: 5

Food: 5

Service: 5

Excellent

Nice venue.Awesome entertainmentTerrible service

Great place for a cocktail or two.

Atmosphere: 5

Service: 5

Wonderful atmosphere; unfortunately I was served the wrong adult beverage. Our server disappeared, so I went to the bar to inform. I received my replacement beverage by the bartender. This time the drink was extremely weak, no taste of bourbon. If it wasn't for our group of six conversation in a nice environment, the visit would be 1 star.

Great atmosphere, ambiance and drinks.