Chipotle Mexican Grill
10575 N Michigan Rd, Carmel
(463) 333-9428
Recent Reviews
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Literally gave me almost no vegetables and messes up my order every time. Don’t go here
Food: 1
Service: 1
Ava was great she jumped in where ever needed and made it so that my son and I didn’t have to wait to long. I love this chipotle so much yummy food always :)
Atmosphere: 3
Food: 5
Service: 5
Make sure you check your order before leaving. They left out all the sides and didn't put fajita veggies in my quesadilla.
Atmosphere: 3
Food: 1
Service: 1
The food was okay, though what I ordered was quite spicy and should not have any hot spice. However, when I came in, there were about 6 employees there working on things, but it took several minutes for someone to come take my order. Then, they started to scoop the rice, realized they were out, and walked away to get more, but ended up having to make more. They never said anything, or I would have just said the brown rice was fine. Then I stood there for about 10 minutes while they went and made a new bowl of rice, leaving the scoop of, now cold, rice in my started bowl on the counter. They came back, and just added hot rice to the rice they left sitting in the first bowl.
Then, they were somehow out of lettuce? I heard they were out of pico for the next customer as well. I go to check out, and I hand her the gift card I'd had in my hand the whole time, and she tells me they can't take that, so I need to pay another way. I literally WENT here because of the gift card since I was tight on money at the moment, then had to pay the full price anyway. Thankfully I didn't get a drink, because basic fountain drinks are almost $4 here as well!
Also, it was VERY hot and humid in the restaurant. I was going to dine in, but had to take it to go. Overall, I'd say go to the Chipotle down on 86th Street. I've never had these issues at that location.
Atmosphere: 1
Food: 3
Service: 1
We ordered through app for pick up which is very convenient. Appreciate the fresh ingredients.
Atmosphere: 5
Food: 5
Service: 5
The quality of their food is unacceptable. Guacamole is green not brown mush.
Food: 1
Service: 1
I didn't realize the time and was able to get the food that I wanted. They were not upset that they were closing in less than 30 minutes when I arrived. The food was great and so was the service. I'll return again
Atmosphere: 5
Food: 5
Service: 5
Ordered my food ( bowl, queso, chips) entire thing of queso wasnt sealed, i set it down on my passenger seat while i drove back to work, before realizing i picked up the back to find out its gotten all over my seat, my jeans, chips were stale. Now this car is gonna need detailed because its cheese. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I rarely write reviews, but I just came in to get a bowl to go and I’d like to give this location a compliment. It was the best one I’ve had in a long time— I got a fresh batch of all the ingredients I asked for (especially the chicken and lettuce which isn’t a common experience for me), the portions were great, and the staff was kind. They had me in and out the door very quickly too, which was nice since I was on lunch break. I definitely got my money’s worth and plan to come back to this location when I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Food was good,but could have been hotter.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Not bad overall but place was a little dirty and had no ice. Food was good.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Chips
Since when does a restaurant not accept cash without warning the customers. I always pay in cash so I can tip the hard working individuals like Shian who was very kind.
Stingy portion sizes.
Atmosphere: 2
Food: 2
Service: 2
Do not order from here. Order 3 bowls for pick up all of them missing ingredients, no one call to to let me know they would be missing things. Call to report the issue and only thing they could do is offer me free drinks. What a lack of customer support.
Sorry to rate guys, but our takeout order was very wrong - paid $2.75 extra for guac but wasn’t there, also asked for fresh tomato salsa but also missing. Paid $14 for a bowl with nearly half its ingredients missing… yikes.
Food: 2
Service: 2
We did the online order. Food was good but we got burrito bowl but qty was less than half the size which is good for 5 for old. We paid the money and we got not even half the stomach filled. They should reduce the money if they cannot give food with regular quantity.
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