My kids love hot box because of the tootsie rolls and I love it because of the hippie crust, Totally tricks me into thinking My pizza is healthy, which I love.
So many great combinations of Pizza. We love the party foul and the hot chix--- Obvious chicken-on-the-pizza fans here.
Great stix and huge green salads...yum!
Atmosphere: 4
Food: 5
Service: 4
Henry Bryant
This Hotbox location is extremely stingy with their pizza sauce. It’s the weirdest thing I’ve ever seen. Almost every time I’ve ordered pizza from here there was an absurdly small amount of sauce on the pizza. The first couple times it happened I literally thought someone was pranking me. One time I ordered a pizza for takeout and I got home and found that the pizza literally had no sauce at all on it. They had just forgotten to put sauce on the pizza! They were nice enough when I called and offered to remake the pizza. I hadn’t been back for a couple years and decided to try again today because aside from the lack of appropriate sauce their pizza actually tastes really good. I ordered takeout online and selected extra sauce. I checked the receipt when i arrived and confirmed that the extra sauce was documented. I got it home to again find that the sauce was so sparse that more than 50% of it had no sauce.
At this point I am genuinely curious if it’s just the apathy of their employees, or if it’s their business model to save money by skimping on the sauce. It’s absolutely mind boggling. It’s also a shame because their sauce actually has great flavor.
I don’t think I’ll go back because this is just the weirdest thing I’ve ever experienced from a restaurant. I simply can’t imagine why a PIZZA restaurant would routinely put so little PIZZA SAUCE on their pizza’s.
Atmosphere: 4
Food: 1
Service: 2
Ethan Spade
Staff was extremely friendly. From order to being served was less than 5 minutes!!!! Pricing is extremely competitive for the area! Pizza was soooo fresh and yummy. Definitely recommend especially if you’re on a budget!!!
Atmosphere: 5
Food: 5
Service: 5
Kylene Berkheiser
I love Hot Box Pizza. It’s my favorite place to go when I visit Indiana.
Atmosphere: 5
Food: 5
Service: 5
EverRed
Service was okay and so was the food but the I witnessed a Manager I assume with glasses and a Bennie throw a pizza across the kitchen in anger and he yelled at the other employees with myself and others in at the counter area. This is very unprofessional and I would hope this isn’t a regular occurrence. Please let your employees know that anger is for isn’t for the work place and you’re not going to make it throwing things and throwing a tantrum.
Atmosphere: 1
Food: 5
Service: 1
CeezDaDay
Thank you Gavin and team for providing 8 delicious pizzas for my fiance’s surprise bday party. It was an on the fly request and they made it right. I still owe you some cigars haha thank you
Atmosphere: 5
Food: 5
Service: 5
Kassie “Kassinova” Barroso
Would recommend the heavy veggie pizza! Not super soggy with all the veggies. Breadsticks were also a hit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadstix
kruthi p
Quick and easy order placement and pickup. Pizzas made to perfection every time
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Skinny
Vinny Silva
Went in on Saturday wanting to place a pizza to go. Was totally ignored by one lady whose name I still don’t know because she didn’t bother to reply when I talked to her. I thought she was just too focused for a second so I waited. Yet I waited for nothing. There was a gentleman around too and he didn’t check on us either. Ended up not placing the order, left and went some place else. I heard the pizza is good there, unfortunately I’ll never know.
Atmosphere: 1
Food: 1
Service: 1
Wallstreet Eazy
Horrible Horrible experience! Went in for my usual order as I am a frequent customer here and service was a complete JOKE! The usual staff wasn't on shift today unfortunately so Elija took my order; with a very bland attitude i might add. (No biggie) I overlooked this because we all wish we were at home when at work sometimes right? I forgot to ask for my pizza to be thin(skinny) so upon requesting to have it adjusted prior to my pizza being anywhere near complete and apologizing for my mistake in ordering; an employee on the pizza line gets angry and violently slammed his hand on the dough station and yells. I overlooked this as well. Then the "manager" (Laura Lye) the biggest joke of the experience proceeded to play in her hair with both hands as if she was putting a ponytail in then walks over and digs her bare hands into the cheese and dumps it on my pizza. I stop her and explain how unsanitary that is and her reply is "oh its fine, I wash my hands more than anyone in here" I go on to explain that I myself am servsafe certified and I must have missed that portion on the test that stated washing your hands wasn't required PRIOR to preparing food. Especially after you've touched your face, hair, and or cell phone. Laura Lye threatened to kick me out and call her boss on me if I didn't stop talking to her and expressing my dissatisfaction in her food handling practices for this establishment. I then ask for a refund for the $40+ dollars I paid for my 2 orders and went to another pizza joint that has a better understanding of safe food handling and customer service. By far the WORST experience I've ever had at this pizza joint. If negative stars was a thing -5 stars would be my rating for today's experience. Laura Lye needs to be retrained in food safety compliance, customer service and management or removed for her position as manager of this establishment and only allowed to CLEAN UP!!.
Me and my boyfriend come to this HotBox pizza all the time NEVER had a problem. But these two employees was extremely RUDE. We ask if we can get our pizza a skinny, the employee with the Hat on Loudly Slam his hand on the counter. Me and my boyfriend just look like really? Then as we are watching them make our pizzas the employee with the blue jacket on and blonde hair has NO GLOVES on NO HAIR NET, she rub her hands through her hair and dug in the cheese to put it on our pizza. ? Ask the cashier for a manager on duty RIGHT AWAY .. And it’s her! So disgusting. She replied that she wash her hands more than any employees there?. Which is saying your team members are all dirty. As me and my boyfriend are managers we had to educate this so called “manager” on food sanitation. Which teaches you that when getting your food handlers certification. WE WILL NEVER COME TO THIS ONE AGAIN! YUCK ? We ask for a refund and she continues to get even more rude.
Atmosphere: 1
Food: 1
Service: 1
Austin Schweiger
Good pizza, people. Quick service. Will stay ordering from this spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Breadstix
Michelle Nixon
I'm a fairly critical reviewer because I expect quality and I expect to get what is advertised and what I ordered (I also work hard for my money!). Seems a bit too much these days. But, I'm a fair reviewer as well. We've been ordering at this Hotbox for the last three months and it has been amazing!!! The skinny crust is incredible. We do like it crunchy and have to put that in the special instructions. But wow, they nail it and they do not shirk on the toppings, and the ingredients are really fresh. The pizza is always hot and fresh when delivered. I have to say, it's one of the few places that gets our order right and doesn't "forget" anything, i.e. cheese sauce, etc. They also certainly have the best breadsticks and cheese sauce. I never thought that HotBox would become my go to here in Carmel for pizza as there is a lot of great competition. Keep it up and we'll keep ordering! Thank you!
Food: 5
Service: 5
Recommended dishes: Skinny, Build Your Own Pizza, Breadstix, Large Cheesestix
kaleb ford
I recently ordered a pizza forThis establishment and had it delivered. Everything came in a timely manner my complaint comes with how horrible the pizza was. I’d have to say it’s one of the worst pizzas I’ve tasted. I’m very familiar with this place as I’ve dined there at least 6 years ago. I ordered in hopes things have changed nope worst pizza ever and the delivery driver who arrived with head phones in decided to take out his own tip before giving me back my change when handed a $20 he gave me back $5 dollars for a 10.28 order in which I didn’t notice until he has already left.
My kids love hot box because of the tootsie rolls and I love it because of the hippie crust, Totally tricks me into thinking My pizza is healthy, which I love.
So many great combinations of Pizza. We love the party foul and the hot chix--- Obvious chicken-on-the-pizza fans here.
Great stix and huge green salads...yum!
Atmosphere: 4
Food: 5
Service: 4
This Hotbox location is extremely stingy with their pizza sauce. It’s the weirdest thing I’ve ever seen. Almost every time I’ve ordered pizza from here there was an absurdly small amount of sauce on the pizza. The first couple times it happened I literally thought someone was pranking me.
One time I ordered a pizza for takeout and I got home and found that the pizza literally had no sauce at all on it. They had just forgotten to put sauce on the pizza! They were nice enough when I called and offered to remake the pizza. I hadn’t been back for a couple years and decided to try again today because aside from the lack of appropriate sauce their pizza actually tastes really good.
I ordered takeout online and selected extra sauce. I checked the receipt when i arrived and confirmed that the extra sauce was documented. I got it home to again find that the sauce was so sparse that more than 50% of it had no sauce.
At this point I am genuinely curious if it’s just the apathy of their employees, or if it’s their business model to save money by skimping on the sauce. It’s absolutely mind boggling. It’s also a shame because their sauce actually has great flavor.
I don’t think I’ll go back because this is just the weirdest thing I’ve ever experienced from a restaurant. I simply can’t imagine why a PIZZA restaurant would routinely put so little PIZZA SAUCE on their pizza’s.
Atmosphere: 4
Food: 1
Service: 2
Staff was extremely friendly. From order to being served was less than 5 minutes!!!! Pricing is extremely competitive for the area! Pizza was soooo fresh and yummy. Definitely recommend especially if you’re on a budget!!!
Atmosphere: 5
Food: 5
Service: 5
I love Hot Box Pizza. It’s my favorite place to go when I visit Indiana.
Atmosphere: 5
Food: 5
Service: 5
Service was okay and so was the food but the I witnessed a Manager I assume with glasses and a Bennie throw a pizza across the kitchen in anger and he yelled at the other employees with myself and others in at the counter area. This is very unprofessional and I would hope this isn’t a regular occurrence. Please let your employees know that anger is for isn’t for the work place and you’re not going to make it throwing things and throwing a tantrum.
Atmosphere: 1
Food: 5
Service: 1
Thank you Gavin and team for providing 8 delicious pizzas for my fiance’s surprise bday party. It was an on the fly request and they made it right. I still owe you some cigars haha thank you
Atmosphere: 5
Food: 5
Service: 5
Would recommend the heavy veggie pizza! Not super soggy with all the veggies. Breadsticks were also a hit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadstix
Quick and easy order placement and pickup. Pizzas made to perfection every time
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Skinny
Went in on Saturday wanting to place a pizza to go. Was totally ignored by one lady whose name I still don’t know because she didn’t bother to reply when I talked to her. I thought she was just too focused for a second so I waited. Yet I waited for nothing. There was a gentleman around too and he didn’t check on us either. Ended up not placing the order, left and went some place else. I heard the pizza is good there, unfortunately I’ll never know.
Atmosphere: 1
Food: 1
Service: 1
Horrible Horrible experience! Went in for my usual order as I am a frequent customer here and service was a complete JOKE! The usual staff wasn't on shift today unfortunately so Elija took my order; with a very bland attitude i might add. (No biggie) I overlooked this because we all wish we were at home when at work sometimes right? I forgot to ask for my pizza to be thin(skinny) so upon requesting to have it adjusted prior to my pizza being anywhere near complete and apologizing for my mistake in ordering; an employee on the pizza line gets angry and violently slammed his hand on the dough station and yells. I overlooked this as well. Then the "manager" (Laura Lye) the biggest joke of the experience proceeded to play in her hair with both hands as if she was putting a ponytail in then walks over and digs her bare hands into the cheese and dumps it on my pizza. I stop her and explain how unsanitary that is and her reply is "oh its fine, I wash my hands more than anyone in here" I go on to explain that I myself am servsafe certified and I must have missed that portion on the test that stated washing your hands wasn't required PRIOR to preparing food. Especially after you've touched your face, hair, and or cell phone. Laura Lye threatened to kick me out and call her boss on me if I didn't stop talking to her and expressing my dissatisfaction in her food handling practices for this establishment. I then ask for a refund for the $40+ dollars I paid for my 2 orders and went to another pizza joint that has a better understanding of safe food handling and customer service. By far the WORST experience I've ever had at this pizza joint. If negative stars was a thing -5 stars would be my rating for today's experience. Laura Lye needs to be retrained in food safety compliance, customer service and management or removed for her position as manager of this establishment and only allowed to CLEAN UP!!.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Me and my boyfriend come to this HotBox pizza all the time NEVER had a problem. But these two employees was extremely RUDE. We ask if we can get our pizza a skinny, the employee with the Hat on Loudly Slam his hand on the counter. Me and my boyfriend just look like really? Then as we are watching them make our pizzas the employee with the blue jacket on and blonde hair has NO GLOVES on NO HAIR NET, she rub her hands through her hair and dug in the cheese to put it on our pizza. ? Ask the cashier for a manager on duty RIGHT AWAY .. And it’s her! So disgusting. She replied that she wash her hands more than any employees there?. Which is saying your team members are all dirty. As me and my boyfriend are managers we had to educate this so called “manager” on food sanitation. Which teaches you that when getting your food handlers certification. WE WILL NEVER COME TO THIS ONE AGAIN! YUCK ? We ask for a refund and she continues to get even more rude.
Atmosphere: 1
Food: 1
Service: 1
Good pizza, people. Quick service. Will stay ordering from this spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Breadstix
I'm a fairly critical reviewer because I expect quality and I expect to get what is advertised and what I ordered (I also work hard for my money!). Seems a bit too much these days. But, I'm a fair reviewer as well. We've been ordering at this Hotbox for the last three months and it has been amazing!!! The skinny crust is incredible. We do like it crunchy and have to put that in the special instructions. But wow, they nail it and they do not shirk on the toppings, and the ingredients are really fresh. The pizza is always hot and fresh when delivered. I have to say, it's one of the few places that gets our order right and doesn't "forget" anything, i.e. cheese sauce, etc. They also certainly have the best breadsticks and cheese sauce. I never thought that HotBox would become my go to here in Carmel for pizza as there is a lot of great competition. Keep it up and we'll keep ordering! Thank you!
Food: 5
Service: 5
Recommended dishes: Skinny, Build Your Own Pizza, Breadstix, Large Cheesestix
I recently ordered a pizza forThis establishment and had it delivered. Everything came in a timely manner my complaint comes with how horrible the pizza was. I’d have to say it’s one of the worst pizzas I’ve tasted. I’m very familiar with this place as I’ve dined there at least 6 years ago. I ordered in hopes things have changed nope worst pizza ever and the delivery driver who arrived with head phones in decided to take out his own tip before giving me back my change when handed a $20 he gave me back $5 dollars for a 10.28 order in which I didn’t notice until he has already left.
Atmosphere: 2
Food: 1
Service: 1
Always great pizza!
Atmosphere: 2
Food: 5
Service: 2
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