McAlister's Deli
2355 E 116th St, Carmel
(317) 817-8000
Recent Reviews
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Overpriced for the quality. Meat was cheap & gristly. Some of our sandwich meat was inedible. $85 for a carryout lunch for 4 was too much for the poor quality. We won't be back.
Bathroom & dining area was filthy.. fecal matter on toilet seats, paper all over the floors, trash bins overflowing. Service was poor and we were treated rudely. Order was messed up and when it was brought to their attention we were met with defensiveness. They did eventually correct the order bur with scowls. I would NOT recommend this location
We had a very disappointing experience. We placed an order online and accidentally forgot to select the delivery date—we meant for it to be delivered the next day. We called the restaurant immediately to correct it. First, a guy answered, then we were transferred to a lady, and finally to a manager who was extremely rude. Instead of helping us fix the order, he said he couldn’t cancel it and that he would have to eat all the food we ordered. He offered no real solution and told us we would need to place the order again for the correct date. We expected better customer service and a more professional attitude. Very frustrating and disappointing.
Great French dip and potato
Ordered a side salad add chicken and I guess that upset the lady that was putting my order together for a to go order. She was rolling her eyes and was huffing and puffing. Not sure why that upset her and on top of that I was waiting for about 20 mins and I had to ask for my drink cause they never gave it to me.
This place has gone downhill so bad! My wife and I placed a order in picked it up got home, my wife was missing her brownie, she ordered extra sour cream and butter. She had 1 sour cream and no butter. My sandwich looked like it was made a day prior. Plus we had no untinsils. Fast food would have given better service.
It took about 20 minutes to get our food dining in at lunchtime on a weekday, which wasn't terrible but was longer than expected. The sandwiches looked a little worn out but everything was hot and delicious. I would come back.
Nothing at this location is fresh. I got a salad with avocado that was mostly black, salad was wilted. My kid got fruit as a side and the grapes were rotting. Brought it up to the manager who didn't seem to care. He apparently thinks that's normal, which goes to show why this place is so bad. He replaced the avocado with another one that wasn't black, but was far from fresh mostly just slime. The one on east Washington street is way better. Also service was SLOW even though it wasn't at all busy.
These folks cannot seem to get orders right. We don't order from them very often because just about every time we place an order, it's not right. This most recent time, they weren't even busy. They're just too lazy to read the order.
Great atmosphere with good food reasonable prices friendly staff
Restaurantji Recommends
Outstanding choice for a high quality meal.
I'm glad they offer the french dip as a foot long now. That sandwich with a side of mac and cheese and a sweet tea is👌👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McAllister's Famous Sweet Tea
I ordered online for delivery at 11am for a business meeting. Our almost $100 order was missing 2 soups so I called the restaurant and spoke with Neil. After being told I could come pick up my soups or have them refunded, I asked if they could just be delivered like originally ordered. Then Neil hung up on me.
Service: 1
Whoever made my food today... FANTASTIC JOB! Hats off to you
Atmosphere: 5
Food: 5
Service: 5
Well operated... Great menu, food, service, atmosphere, prices are right.
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