McDonald's
11550 Illinois St, Carmel
(317) 816-1286
Recent Reviews
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Honestly best McDonald’s in the area.
Atmosphere: 5
Food: 5
Service: 5
The burger was good. Fries were slightly undercooked.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I work right next to this location, this morning when I arrived a little early I decided to get food. I arrived at 9:45, 15 minutes before I needed to be at work. Tell me why it took them until 10:30 before I received my food through the drive through. As a result I was late. When I asked the cashier why I had to pull off to the number for 2 sandwiches when I’ve already been here for 10 minutes waiting she just smiled at me- saying “yes”, clearly didn’t understand English. Completely unreasonable. Thanks McDonalds. Would give 0 stars.
Atmosphere: 1
Food: 1
Service: 1
Excellent teamwork
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fries
Enjoying our lunch on Christmas Eve and we we rushed out during our meal without any warning with the explanation that they were closing early. Very unprofessional from the manager and we had to gather our food and finish eating in our vehicle……
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheeseburger, Big Mac
Fast and accurate!
Atmosphere: 5
Food: 5
Service: 5
Extremely classy!!!
Omar gave great customer service. His thoughtful attitude and attentiveness were appreciated. As a person with professional background in dietary management and corporate matrix governance merchandising I was impressed by this particular location’s unique ambiance and charm.
I was surprised by the lack of patronage represented by volume at the time of my visit. This phenomenon seems to be reflected in the overall price point increase for this particular franchise deterring a larger volume of patrons. The employees behind the counter (master chef included) took the time to come out from behind the kitchen and make their presence known and say hello to me. The manager took the time to ensure the dining area was clean and comfortable for me.
The staff could be heard communicating in a joyful manner while they were preparing the two orders— one for the drive through and one for the dining area. This observation was reassuring to me professionally. I plan to return and bring a group for meetings, as the layout is conducive to this particular need with respect to quality control and customer satisfaction to guarantee that they return on a predictable schedule.
Overall this location sets itself apart from the other nearby competitor as the modern cleanliness and quality standards of the staff are self-evidently superior by their demonstration of responsibility reflecting in their purposeful shared attentive atmosphere culture.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
Hands down, best McDonald's there is. Fries are always prefect too, I guess that's what happens when there's a fast food business surrounded by a bunch of liberals that'll throw the food at them if it's missing a grain of salt. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Packet
Went in to order a mocha at 5:45 on my way home and they didn’t have it available. I could have ordered a mocha frappe though. Makes no sense.
Atmosphere: 3
Food: 3
Service: 3
Not cesh money for change!!!!!!!! Bad service too!
Service: 1
Restaurantji Recommends
very fast service from drive-through
Atmosphere: 5
Food: 5
Service: 5
Always super busy and the McChicken from this certain McDonald’s in the market district in Carmel,IN Just always has a funny taste to it idk what it is but always from this McDonald’s when I get a mchicken it doesn’t taste like a usaul mchicken idk. Staff is usually not rude but just kinda hurry up and go type. Def for the area it’s in your think it would be a little nicer..
Atmosphere: 2
Food: 2
Service: 2
Who puts their hand in a cup bro. And then act confused when I want a new one like bruh idk if this food safe to eat lol
The order kiosk was very user friendly and the staff was very friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Filet-O-Fish
Lots of cheery morning hustle by the ladies working the drive-through. Pre-Ordering on the app makes it very quick.
Atmosphere: 5
Food: 5
Service: 5
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