Puccini's Pizza Pasta-Carmel
Meridian Village Plaza, 13674 N Meridian St, Carmel
(317) 580-0087
Recent Reviews
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I loved this pizza place! The Cactus Pizza was especially good and unique.
Kid-friendliness: Very welcoming and comfortable for kids with crayons and activity sheets to keep kids busy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Pizza
Love the vegan pizza.
Vegetarian options: There is plant based sausage.
Dietary restrictions: Had dairy free cheese and plant based sausage.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Seriously, if I could give 10 stars, I would! The food is unbelievable, and I didn't want to stop eating. The spinach artichoke dip and every dish we ordered just got better with each bite. New favorite Italian place!
Atmosphere: 5
Food: 5
Service: 5
LOVE their calzones!! Good food all around, decent place to eat, clean, nice staff
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pizza
Everything on the menu is top notch good. They have vegan cheese and gluten free bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Bread, Pizza
Carrot cake ... delicious ?
The food is made to perfection. Lots of options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calzone Napoli, Twice Baked, Garlic Bread, Garlic Bread with Cheese
Came in right as they opened one day, staff was attentive and very chipper. Food was much better than I remembered.
Atmosphere: 5
Food: 5
Service: 5
I recently had a very disappointing experience with Puccini’s Pizza that I feel compelled to share. I placed an order over the phone, requesting a medium sausage pizza and a large pizza with half cheese, half mushrooms, and black olives. The gentleman taking my order repeated it back to me, and I confirmed it was correct.
Due to the heavy rush-hour traffic and construction work on the east side of Indianapolis, I was in a hurry to get home after picking up the order, so I didn’t check the pizzas. When I got home and served the pizzas to my guests, I was shocked to find that the pizza that was supposed to have mushrooms and black olives had broccoli and mushrooms instead.
When I called to inform Puccini’s of the mistake, a young girl answered the phone. Unfortunately, she was not attentive and I had to repeat myself multiple times before she put me on hold to speak with a manager. When she returned, she offered me a discount on my next order, which I found unsatisfactory. I requested a refund for the incorrect pizza since I now had to find something else for my guests to eat as we were all grossed out by the broccoli on the pizza.
The girl’s response was incredibly unprofessional. She made a snarky remark, saying, “Well, I think a discount is appropriate and fair considering it’s only half of the pizza that was wrong.” This was said loudly enough for everyone in the room to hear, and they all expressed disbelief at her attitude. I then asked if that was the best they could do, and she confirmed that was all they were willing to offer.
I mentioned to her where I work, we often order from Puccini’s about 3 to 4 times a month, but it was clear that didn’t make a difference. I was left apologizing to my guests more times than the employee apologized for their mistake.
Overall, I’m extremely disappointed in the customer service I received. A simple apology and a proper resolution would have gone a long way, but instead, I was met with rudeness and an unwillingness to correct their mistake. This experience has definitely made me rethink ordering from Puccini’s in the future.
Love their pizza. Always consistent and delicious. Usually carry out, but always busy inside.
Kid-friendliness: Good kids portions. Coloring provided
Food: 5
Service: 5
Recommended dishes: Campfire Pizza, Salad, Pizza
They have the best customer service! I drive 40 minutes for their salad and house ranch. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna, Garlic Bread
Restaurantji Recommends
Just better then their Greenbriar counter part
Food: 5
Service: 5
So great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calzone Napoli, Pizza
We have recently discovered this Puccinis location. It's awesome. Pizza is hot with a lil sweet crust. Ella is our favorite server, they are all good though. The Fishers location is closer, but we drive to go to this one.
Delicious food, great service and clean.
Excellent carrot cake too
It's our favorite pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Pizza
Never heard of this restaurant before until about 2-1/2 hours ago due to a wreck on IN 31 in Carmel. Just left the USSSA 7U state baseball tournament in Westfield. I love Spaghetti! I have never eaten restaurant spaghetti as good as theirs was tonight! Perfect! I recommend it to everyone that likes spaghetti! Easy on the wallet also!
I'll be back! Big Jer
Did I mention great service too!!!
Recommended dishes: Campfire Pizza, Fettuccine Alfredo, Garlic Bread, Salad
Andrew is the best! I wish him luck on his future in Lawrenceburg. He will be missed. I’ll have to train someone new to tolerate my regular visits!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Pizza
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