Horrible experience at this location! Ordered only a cup of frappe 5 minutes before I arrived the store. 3 others walked in and picked up their drinks. And then 3 other groups ordered in store and picked up their drinks. All before my one cup of coffee. Then I couldn't help but ask the status of my order and they told me that it's being prepared right now with an attitude. Then another customer walked in and picked up their drink. And then finally prepared mine. I've waited for over 25 minutes for a cup of coffee. The white chocolate mocha that I got also had no coffee flavor.
Atmosphere: 1
Food: 1
Service: 1
Charles Bayless
Ordered through the Starbucks app for delivery less than two miles away with an $8 tip added to the order. Delivery driver dropped drink and sent photos of the food on the ground and spilled all over the place. Driver never answered texts or calls. Never received any of the items I ordered and no refund. Enjoy the $25 I spent for my coffee that went down the drain. Great job Starbucks. Don’t even offer to replace or refund it. This is why I’ve cut back and have started going to more local coffee shops as Starbucks can’t even get food to their customers and won’t even do anything about it. Not even we’re sorry just oops and you can place another order. I don’t think so.
Atmosphere: 1
Food: 1
Service: 1
Shamari Jackson
Hi I was here with my 2 friends they manger ell or Ellie was extremely rude to not only us but her worker, the place wasn’t even busy and she was yelling at the kid so much you could see how uncomfortable he was
Atmosphere: 1
Food: 2
Service: 1
Aiyana McCollum
Coffee was good, but the person at the register was really rude. She wasn’t there when I came up, so I came back a couple minutes later, and she had rolled her eyes and was just being mean for no reason. She only was nice when she gave me my coffee, because she saw that I tipped her. Weird.
Atmosphere: 3
Food: 5
Service: 1
Dustin Warner
I stood at the register for five minutes with no greeting no acknowledgment. No I will be with you in a minute just occasional glares from the barista like I was inconveniencing them. If you’re understaffed, that is fine, you can still be friendly and acknowledge customers.
Atmosphere: 1
Food: 1
Service: 1
Aryanna Lazzell
I absolutely adore this Starbucks, you can go to any location to get your food or drink, but here you get the most amazing staff who are always incredibly friendly and just so hard working. Every time we come in they are always smiling and just so happy. Thank you guys so much for being the most amazing team and always making our mornings when we come in. We appreciate all your hard work!
Atmosphere: 5
Food: 5
Service: 5
Hannah Yell
This location is regularly out of items. They've been out of oatmilk for 3 weeks, several sandwiches out. As a lactose intolerant person, I will choose a competitor who maintains stock on alternatives. Especially given that there is no drive through, so you must CHOOSE to come here, park, and walk across a shopping center parking lot... the associates are nice but whoever does their ordering is losing customers.
Atmosphere: 3
Food: 4
Service: 5
Heather Hurst
This location was so amazing, but what stood out to me the most was Justin. He was one of the best baristas I’ve ever encountered. His customer service is top tier. Sad to hear it was his last day. Also, the drink was delicious!Thanks Justin!
Rachael Plummer
Isaac was super helpful suggesting a seasonal drink I hadn’t tried before, service was fast and my drink was delicious. I’ll definitely be back!
Friendly workers. Drinks average to Starbucks, came out fairly quickly. No drive thru. About 4 tables inside (2 chair high tops) and about 5 outside (2-4 chairs each).
Kid-friendliness: Yes
Wheelchair accessibility: Ramp in sidewalk but no automatic door
Atmosphere: 3
Food: 5
Service: 5
Shelby Griffin
The drinks, staff, and food are great but the building is way too small for how busy it gets. Other than that everyone there is very
Atmosphere: 2
Food: 5
Service: 5
Phil R
exactly as I wanted and fast too.
Atmosphere: 5
Service: 5
Amber Kile
By far my favorite location! The staff here are always nice and personable with individual charisma. They're very helpful with ordering as not everything is listed on the menus (I don't understand why). Always great.
Atmosphere: 5
Food: 5
Service: 5
David Fry
Coffee is good. Friendly describes the service. Good place to go!
Horrible experience at this location! Ordered only a cup of frappe 5 minutes before I arrived the store. 3 others walked in and picked up their drinks. And then 3 other groups ordered in store and picked up their drinks. All before my one cup of coffee. Then I couldn't help but ask the status of my order and they told me that it's being prepared right now with an attitude. Then another customer walked in and picked up their drink. And then finally prepared mine. I've waited for over 25 minutes for a cup of coffee. The white chocolate mocha that I got also had no coffee flavor.
Atmosphere: 1
Food: 1
Service: 1
Ordered through the Starbucks app for delivery less than two miles away with an $8 tip added to the order. Delivery driver dropped drink and sent photos of the food on the ground and spilled all over the place. Driver never answered texts or calls. Never received any of the items I ordered and no refund. Enjoy the $25 I spent for my coffee that went down the drain. Great job Starbucks. Don’t even offer to replace or refund it. This is why I’ve cut back and have started going to more local coffee shops as Starbucks can’t even get food to their customers and won’t even do anything about it. Not even we’re sorry just oops and you can place another order. I don’t think so.
Atmosphere: 1
Food: 1
Service: 1
Hi I was here with my 2 friends they manger ell or Ellie was extremely rude to not only us but her worker, the place wasn’t even busy and she was yelling at the kid so much you could see how uncomfortable he was
Atmosphere: 1
Food: 2
Service: 1
Coffee was good, but the person at the register was really rude. She wasn’t there when I came up, so I came back a couple minutes later, and she had rolled her eyes and was just being mean for no reason. She only was nice when she gave me my coffee, because she saw that I tipped her. Weird.
Atmosphere: 3
Food: 5
Service: 1
I stood at the register for five minutes with no greeting no acknowledgment. No I will be with you in a minute just occasional glares from the barista like I was inconveniencing them. If you’re understaffed, that is fine, you can still be friendly and acknowledge customers.
Atmosphere: 1
Food: 1
Service: 1
I absolutely adore this Starbucks, you can go to any location to get your food or drink, but here you get the most amazing staff who are always incredibly friendly and just so hard working. Every time we come in they are always smiling and just so happy. Thank you guys so much for being the most amazing team and always making our mornings when we come in. We appreciate all your hard work!
Atmosphere: 5
Food: 5
Service: 5
This location is regularly out of items. They've been out of oatmilk for 3 weeks, several sandwiches out. As a lactose intolerant person, I will choose a competitor who maintains stock on alternatives. Especially given that there is no drive through, so you must CHOOSE to come here, park, and walk across a shopping center parking lot... the associates are nice but whoever does their ordering is losing customers.
Atmosphere: 3
Food: 4
Service: 5
This location was so amazing, but what stood out to me the most was Justin. He was one of the best baristas I’ve ever encountered. His customer service is top tier. Sad to hear it was his last day. Also, the drink was delicious!Thanks Justin!
Isaac was super helpful suggesting a seasonal drink I hadn’t tried before, service was fast and my drink was delicious. I’ll definitely be back!
The best place for my
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly workers. Drinks average to Starbucks, came out fairly quickly. No drive thru. About 4 tables inside (2 chair high tops) and about 5 outside (2-4 chairs each).
Kid-friendliness: Yes
Wheelchair accessibility: Ramp in sidewalk but no automatic door
Atmosphere: 3
Food: 5
Service: 5
The drinks, staff, and food are great but the building is way too small for how busy it gets. Other than that everyone there is very
Atmosphere: 2
Food: 5
Service: 5
exactly as I wanted and fast too.
Atmosphere: 5
Service: 5
By far my favorite location! The staff here are always nice and personable with individual charisma. They're very helpful with ordering as not everything is listed on the menus (I don't understand why). Always great.
Atmosphere: 5
Food: 5
Service: 5
Coffee is good. Friendly describes the service. Good place to go!
Atmosphere: 5
Food: 5
Service: 5
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