Stopped by the Starbucks on W Main St in Carmel, and it turned out to be a solid location overall. The store itself is surprisingly spacious, with plenty of room to sit and a nice, open layout. Restrooms were clean, which I always appreciate, especially at a busier spot like this. For how busy it was, the place was packed, but the staff clearly had a system that kept everything moving. I did have to wait a bit longer than usual for my order, but given the volume of customers, it made sense. The biggest downside was the parking lot, which felt messy and unorganized with cars constantly weaving in and out. Once you’re inside, though, the experience is much better. A good stop for coffee if you don’t mind navigating the chaotic parking.
Efficient: Yes First-Time Friendliness: No Would I Return: Yes
JY review
Atmosphere: 4
Food: 3
Service: 5
L S
Terrible experience
Atmosphere: 1
Service: 1
NXT Eric
Fast service
Atmosphere: 5
Food: 5
Service: 5
Brent G
Great location and great service.
Atmosphere: 4
Service: 4
thomas buchler
Monday morning is super busy. Kind staff, relatively clean Starbucks, I wish the restrooms would have an indicator they are occupied. Allow yourself a little extra time between ordering and getting your order.
Atmosphere: 5
Food: 5
Service: 5
ashley dedios
This is usually where I go to get my Starbucks. These past two mornings I've had mobile orders which I order ahead of time. I have waited 20+ minutes without anyone asking me if i've been helped. Both days making me late to work. I understand tickets might get delayed, but at least asking if a customer had been helped is the bare minimum :) Morning crew needs to do better.
Atmosphere: 4
Food: 5
Service: 1
Kristie Vaughn
Ordered a zebra mocha and it was delicious
Atmosphere: 5
Food: 5
Service: 5
Sabina B
Barrister is rude(guy). They ignore you at counter. Dirty store. Meh
Atmosphere: 1
Food: 1
Service: 1
Brianna Freudenrich
Huge shoutout to Jackie and the crew who prepared 27 drinks for the staff at MWA this morning. All the drinks were correctly made, organized and ready to go upon pick-up despite our order being in the midst of their peak busy time. We are all very thankfor for the staff accommodating our school!
Service: 5
Barbara Lindner (Travelling Wife)
Holy cow Starbucks is terrible. Today 8/13/25 mobile order was up and after a 30 minute walk my husband arrived here after a $17 mobile order to find a sign on the door temporarily closed and no one there. They STOLE the money since taking money and providing nothing by definition is STEALING! I called for him then which was 543am and customer service opened at 8am EST. Set my alarm and called shortly after 8. Get sent over shore since I guess Starbucks doesn’t make enough money to pay decent in USA! I am told can’t help you since you aren’t the account holder and we must protect Greg. Huh I have his name email password the receipt number everything you need to help him and return the $17 you didn’t earn? Sorry he must call us! Well he isn’t available and I’m trying to assist him! Even American airlines allows me to help him if I can provide the proper verification but Starbucks won’t!? So let’s get this straight you take money don’t provide food and coffee and then make it difficult to help the customer be made whole?! They have lost their minds. After years of loyalty and years of devaluing customers now Starbucks has taken it to a freaking level I don’t understand. Run people let them know enough is enough!
Great place to get a quick tea or coffee. The only issue i has was my order was skipped so I had to wait an extra 10 minutes.
Atmosphere: 5
Food: 5
Service: 3
Bryon Ringeisen
I have to take my dad to Carmel once a month for a macular degeneration shot in his eyes . As a treat for this invasive procedure I take and get him and my mom a treat from here . Today it had a manager that was barely friendly and one busy lady employee making drinks. I thought I purchased 3 venti Carmel Ribbon Crunch frappes but after waiting an extended period on one to be made I asked nicely and she wasn’t overly polite in saying the order was for one . Given no I’m so sorry or anything like you will have to order again wow .. I went back to the sales counter and once again the gentleman came out from the back eventually and took my order once again.. He never asked if there was a problem or any thing as if I the customer hadn’t just been there. I guess if it wasn’t for given my parents a treat I wouldn’t ever buy another thing from any of these extremely overpriced shops ..The idea to ask up front for a tip is sure genius for doing the job you should do anyways although I tip better than the service.. In closing many times I’ve been in this one with great service just not today .
Atmosphere: 2
Food: 5
Service: 1
Calvin Hobbes
Love the vibe of this Starbucks. It’s great to sit by the fire with a book and coffee. Chatting with friends is easy here with the assortment of small tables and patio. It’s my new second fav Starbucks. If you like the review and coffee, click follow.
Atmosphere: 5
Food: 5
Service: 5
Ellie Ketcham
When I ordered to the wrong location, the employees here made me my coffee no questions. Super chill and comfy work space - music is a little loud
Atmosphere: 4
Service: 5
Ogla Montaño
Wait a little longer than usual. Due to a small mistake they did not include my name. Otherwise everything is excellent.
Stopped by the Starbucks on W Main St in Carmel, and it turned out to be a solid location overall. The store itself is surprisingly spacious, with plenty of room to sit and a nice, open layout. Restrooms were clean, which I always appreciate, especially at a busier spot like this. For how busy it was, the place was packed, but the staff clearly had a system that kept everything moving. I did have to wait a bit longer than usual for my order, but given the volume of customers, it made sense. The biggest downside was the parking lot, which felt messy and unorganized with cars constantly weaving in and out. Once you’re inside, though, the experience is much better. A good stop for coffee if you don’t mind navigating the chaotic parking.
Efficient: Yes
First-Time Friendliness: No
Would I Return: Yes
JY review
Atmosphere: 4
Food: 3
Service: 5
Terrible experience
Atmosphere: 1
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
Great location and great service.
Atmosphere: 4
Service: 4
Monday morning is super busy. Kind staff, relatively clean Starbucks, I wish the restrooms would have an indicator they are occupied. Allow yourself a little extra time between ordering and getting your order.
Atmosphere: 5
Food: 5
Service: 5
This is usually where I go to get my Starbucks. These past two mornings I've had mobile orders which I order ahead of time. I have waited 20+ minutes without anyone asking me if i've been helped. Both days making me late to work. I understand tickets might get delayed, but at least asking if a customer had been helped is the bare minimum :) Morning crew needs to do better.
Atmosphere: 4
Food: 5
Service: 1
Ordered a zebra mocha and it was delicious
Atmosphere: 5
Food: 5
Service: 5
Barrister is rude(guy). They ignore you at counter. Dirty store. Meh
Atmosphere: 1
Food: 1
Service: 1
Huge shoutout to Jackie and the crew who prepared 27 drinks for the staff at MWA this morning. All the drinks were correctly made, organized and ready to go upon pick-up despite our order being in the midst of their peak busy time. We are all very thankfor for the staff accommodating our school!
Service: 5
Holy cow Starbucks is terrible. Today 8/13/25 mobile order was up and after a 30 minute walk my husband arrived here after a $17 mobile order to find a sign on the door temporarily closed and no one there. They STOLE the money since taking money and providing nothing by definition is STEALING! I called for him then which was 543am and customer service opened at 8am EST. Set my alarm and called shortly after 8. Get sent over shore since I guess Starbucks doesn’t make enough money to pay decent in USA! I am told can’t help you since you aren’t the account holder and we must protect Greg. Huh I have his name email password the receipt number everything you need to help him and return the $17 you didn’t earn? Sorry he must call us! Well he isn’t available and I’m trying to assist him! Even American airlines allows me to help him if I can provide the proper verification but Starbucks won’t!? So let’s get this straight you take money don’t provide food and coffee and then make it difficult to help the customer be made whole?! They have lost their minds. After years of loyalty and years of devaluing customers now Starbucks has taken it to a freaking level I don’t understand. Run people let them know enough is enough!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to get a quick tea or coffee. The only issue i has was my order was skipped so I had to wait an extra 10 minutes.
Atmosphere: 5
Food: 5
Service: 3
I have to take my dad to Carmel once a month for a macular degeneration shot in his eyes . As a treat for this invasive procedure I take and get him and my mom a treat from here . Today it had a manager that was barely friendly and one busy lady employee making drinks. I thought I purchased 3 venti Carmel Ribbon Crunch frappes but after waiting an extended period on one to be made I asked nicely and she wasn’t overly polite in saying the order was for one . Given no I’m so sorry or anything like you will have to order again wow .. I went back to the sales counter and once again the gentleman came out from the back eventually and took my order once again.. He never asked if there was a problem or any thing as if I the customer hadn’t just been there. I guess if it wasn’t for given my parents a treat I wouldn’t ever buy another thing from any of these extremely overpriced shops ..The idea to ask up front for a tip is sure genius for doing the job you should do anyways although I tip better than the service.. In closing many times I’ve been in this one with great service just not today .
Atmosphere: 2
Food: 5
Service: 1
Love the vibe of this Starbucks. It’s great to sit by the fire with a book and coffee. Chatting with friends is easy here with the assortment of small tables and patio. It’s my new second fav Starbucks. If you like the review and coffee, click follow.
Atmosphere: 5
Food: 5
Service: 5
When I ordered to the wrong location, the employees here made me my coffee no questions. Super chill and comfy work space - music is a little loud
Atmosphere: 4
Service: 5
Wait a little longer than usual. Due to a small mistake they did not include my name. Otherwise everything is excellent.
Atmosphere: 5
Food: 5
Service: 4
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