I ordered online, my drink wasn't ready for 20 minutes (15 minutes after it said it would be, and I had to ask a worker about it). I saw one worker making my drink, she stared at the ticket for about 30 seconds before putting it down after filling it halfway with ice (i ordered light ice) and not putting my cold foam, which was on the ticket. Then I had to ask somebody to add my cold foam, they took my drink back (health code violation) and then poured some out, put cold foam, slammed my drink down in front of my friend without saying anything and it was running down the cup in four different areas.
Atmosphere: 2
Food: 3
Service: 1
Carson Dealy
i honestly avoid this location because they can not make a drink right or in a timely manner. been stuck with 30 min waits twice now and decided to give another chance and they didn’t even add any sauce to my drink….it was literally just almond milk flavored.
Atmosphere: 1
Food: 1
Service: 1
Alana Oehler
I went through the drive thru and ordered a venti vanilla sweet cream cold brew. It was so bitter that I took one drink and was done. I called to let the manager know that she should probably teach whoever it was making these drinks, she apologized and went on about her day: she didn’t offer a free drink next time; nothing. I rarely went to Starbucks and this is more of a reason not to go back. **Dunkin fan**
Anaya D
Drive through situation: the lady at the drive thru tells me: “I’ll be right back,” and walks away with my card away from the drive thru window. Not sure why she needed to do that, but please don’t do that. That made me feel extremely nervous. I love the spaciousness of this location. The employees are really sweet.
Atmosphere: 5
Food: 5
Service: 4
Barbara Bowser
Too busy after school. It's like a lounge for kids not a coffee house.
Atmosphere: 3
Food: 4
Service: 5
Gary Mead
Matcha Green Tea Frappaccino you can't go wrong.
Atmosphere: 4
Food: 4
Service: 4
Macy Corbin
For a company to have tip jars at the drive thru and in store but NEVER tip their Instacart Shipt and DD drivers is wild to me. They order 50 gallons of milk and NEVER tip!!! All locations do this.
Lori Raffel
28 minutes for my Pumpkin Spice Latte! Ridiculous! Never coming back here. No sense of urgency or apologies from staff. They don’t care.
Atmosphere: 3
Food: 4
Service: 1
R Flynn
I like these location alot
Atmosphere: 5
Food: 5
Service: 5
Theo Curtis
I stop by after work sometimes and feel bad coming in 15 before closing. The employees are always nice and welcoming. They deserve a raise, very nice people.
Great cafe and staff. Always easy to grab a mobile order or get a drive thru one.
Atmosphere: 5
Food: 5
Service: 5
Jasmyne Beard
Starbucks off of hazel dell is pretty good with orders. Do take the time out of your schedule to order, the lines are long. Please be patient with them. They are good workers.
I often go to the Starbucks and most everyone is friendly. However yesterday around 830 am (3/18/24), the young girl who was at the drive thru window was extremely rude. Basically tossed my drink at me, and didn’t ask if I wanted a stopper. And no sleeve on the cup (for a hot drink). She then slammed the window closed! I will definitely be reconsidering my quick coffee options going forward.
Atmosphere: 2
pritama kundu
I love this place.. It is the closest Starbucks..for me ..they are very busy here.. but always smiling . With the dull weather , this place will bring a smile on your face..
Atmosphere: 5
Food: 4
Service: 5
Thomas B
Slowest Starbucks around. Lack of effort by staff and bad overall experience.
I ordered online, my drink wasn't ready for 20 minutes (15 minutes after it said it would be, and I had to ask a worker about it). I saw one worker making my drink, she stared at the ticket for about 30 seconds before putting it down after filling it halfway with ice (i ordered light ice) and not putting my cold foam, which was on the ticket. Then I had to ask somebody to add my cold foam, they took my drink back (health code violation) and then poured some out, put cold foam, slammed my drink down in front of my friend without saying anything and it was running down the cup in four different areas.
Atmosphere: 2
Food: 3
Service: 1
i honestly avoid this location because they can not make a drink right or in a timely manner. been stuck with 30 min waits twice now and decided to give another chance and they didn’t even add any sauce to my drink….it was literally just almond milk flavored.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru and ordered a venti vanilla sweet cream cold brew.
It was so bitter that I took one drink and was done.
I called to let the manager know that she should probably teach whoever it was making these drinks, she apologized and went on about her day: she didn’t offer a free drink next time; nothing.
I rarely went to Starbucks and this is more of a reason not to go back. **Dunkin fan**
Drive through situation: the lady at the drive thru tells me: “I’ll be right back,” and walks away with my card away from the drive thru window. Not sure why she needed to do that, but please don’t do that. That made me feel extremely nervous. I love the spaciousness of this location. The employees are really sweet.
Atmosphere: 5
Food: 5
Service: 4
Too busy after school. It's like a lounge for kids not a coffee house.
Atmosphere: 3
Food: 4
Service: 5
Matcha Green Tea Frappaccino you can't go wrong.
Atmosphere: 4
Food: 4
Service: 4
For a company to have tip jars at the drive thru and in store but NEVER tip their Instacart Shipt and DD drivers is wild to me. They order 50 gallons of milk and NEVER tip!!! All locations do this.
28 minutes for my Pumpkin Spice Latte! Ridiculous! Never coming back here. No sense of urgency or apologies from staff. They don’t care.
Atmosphere: 3
Food: 4
Service: 1
I like these location alot
Atmosphere: 5
Food: 5
Service: 5
I stop by after work sometimes and feel bad coming in 15 before closing. The employees are always nice and welcoming. They deserve a raise, very nice people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great cafe and staff. Always easy to grab a mobile order or get a drive thru one.
Atmosphere: 5
Food: 5
Service: 5
Starbucks off of hazel dell is pretty good with orders. Do take the time out of your schedule to order, the lines are long. Please be patient with them. They are good workers.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Vanilla Bean Custard Danish, Vanilla Bean Crème Frappuccino Blended Crème
I often go to the Starbucks and most everyone is friendly. However yesterday around 830 am (3/18/24), the young girl who was at the drive thru window was extremely rude. Basically tossed my drink at me, and didn’t ask if I wanted a stopper. And no sleeve on the cup (for a hot drink). She then slammed the window closed! I will definitely be reconsidering my quick coffee options going forward.
Atmosphere: 2
I love this place.. It is the closest Starbucks..for me ..they are very busy here.. but always smiling . With the dull weather , this place will bring a smile on your face..
Atmosphere: 5
Food: 4
Service: 5
Slowest Starbucks around. Lack of effort by staff and bad overall experience.
Atmosphere: 2
Food: 2
Service: 1
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