Don’t buy spicy potato taco, you will loose money as they only put in hard potatoes or not give you anything besides lettuce and cheese. This is just disgraceful and the staff should jump off a bridge.
Food: 1
Lee Myers
I am reporting an incident at the Carmel, Indiana Taco Bell. Last night a drive-thru worker told me her name was Maria. This morning I learned no one named Maria works there and that the person I interacted with was actually Gray, the General Manager. I visited the store around 6:30 PM to resolve an issue with a Friday online order after being told to come in. When I asked for the manager, Gray approached. As I explained the situation, she dismissed me with a hand gesture and walked away. She left me waiting over 15 minutes while handling drive-thru orders, then ignored me while on her phone and talking with staff. When I asked another employee for help, I heard Gray tell them in Spanish that I “wanted free food,” that I had no receipt, and that “Black people want free food.” She did not know I understood her. When I confronted her, she gave a false name. I request a full investigation. The cameras will confirm my account.
Atmosphere: 1
Food: 1
Service: 1
Jason Maurella
Chris is a chill dude- good vibes from this Taco Bell
Atmosphere: 5
Food: 5
Service: 5
Isaac
Would not eat here, ordered a cheese Gordita crunch, and a flaming’ hot burrito. The drive through gave me a hard taco with only lettuce…. Order #413
Atmosphere: 1
Food: 1
Service: 1
David Scherb
Ordered on line. Picked up in drive through. Order was accurate, in fact, I've never had an incorrect order at this place, except that they're always generous with the hot sauce packets, putting in extra every time. The dinner for two is great deal!
Atmosphere: 5
Food: 5
Service: 5
T lane
if you go here check your food before you leave! our order is wrong every single time we come here. every. single. time.
“is everything on your screen correct” yes but can you guys do your job? it’s not even busy but they rush you through the line so fast they forget items or mismake them
Food: 4
Service: 1
Scott McCune
Did kiiskborder and said complete. 2 other customers Done before them and waited 20 mins. Ask about it says not in system. Pay a!human to be cashier and take order. Taking people's job with kiosk
Karla Aguilar
I stopped by on my lunch break so I didn’t notice until I got back to work but my Caramel Apple Empanada had absolutely NO filling. It busted open during cooking and they still handed it out to me. When I tried to call up there, nobody answered the phone and it says to call back later. You can’t even leave a voicemail.
Food: 1
Service: 1
Sam Artman
Wanted something different than a burger. Wife wanted it. We both enjoyed.
Typical Taco Bell but the service (drive thru exclusive from my experience) is AMAZING you can order and have your food in about 1-3 minutes depending on how busy it is
Wheelchair accessibility: 100% wheelchair accessible with handicap parking and ramps onto the sidewalk
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cinnamon Twists, Nachos
Adrienettebestship yas
Food was fast and fresh and affordable. Only thing I would say is drinks are watered down but that’s aight.
Atmosphere: 5
Food: 5
Service: 5
Eric and Natalie Wasson
Disastrous line efficiency. Three people on the inside line, one standing watching. The other working. And the third stirring beans for five minutes. While there are seven deep waiting. This is a great place if you want to grab lunch at 2, when no one is close. Otherwise, stay away.
Atmosphere: 4
Food: 5
Service: 1
Rocky Nielsen
Horrible Horrible Horrible, ordering, getting food, parking, exiting. Everything about this place SUCKS. I was stuck in the parking lot for 10 minutes while cars just piled up in the drive through, making me unable to get out. I watched the lady make my order and she put sour cream in my quesadilla when it was supposed to be on the side. I told her to stop and she just gave me a thumbs up and smiled... Then she puts it on the press for I swear 5 seconds... it was still cold and cheese still in shredded form like it had just came out of the bag. $15... this place needs new management and a new parking lot. No one here speaks English which makes it extremely hard to get what you want.
Small portions for burritos
Food: 1
Service: 1
Don’t buy spicy potato taco, you will loose money as they only put in hard potatoes or not give you anything besides lettuce and cheese. This is just disgraceful and the staff should jump off a bridge.
Food: 1
I am reporting an incident at the Carmel, Indiana Taco Bell. Last night a drive-thru worker told me her name was Maria. This morning I learned no one named Maria works there and that the person I interacted with was actually Gray, the General Manager.
I visited the store around 6:30 PM to resolve an issue with a Friday online order after being told to come in. When I asked for the manager, Gray approached. As I explained the situation, she dismissed me with a hand gesture and walked away. She left me waiting over 15 minutes while handling drive-thru orders, then ignored me while on her phone and talking with staff.
When I asked another employee for help, I heard Gray tell them in Spanish that I “wanted free food,” that I had no receipt, and that “Black people want free food.” She did not know I understood her. When I confronted her, she gave a false name.
I request a full investigation. The cameras will confirm my account.
Atmosphere: 1
Food: 1
Service: 1
Chris is a chill dude- good vibes from this Taco Bell
Atmosphere: 5
Food: 5
Service: 5
Would not eat here, ordered a cheese Gordita crunch, and a flaming’ hot burrito. The drive through gave me a hard taco with only lettuce…. Order #413
Atmosphere: 1
Food: 1
Service: 1
Ordered on line. Picked up in drive through. Order was accurate, in fact, I've never had an incorrect order at this place, except that they're always generous with the hot sauce packets, putting in extra every time. The dinner for two is great deal!
Atmosphere: 5
Food: 5
Service: 5
if you go here check your food before you leave! our order is wrong every single time we come here. every. single. time.
“is everything on your screen correct” yes but can you guys do your job? it’s not even busy but they rush you through the line so fast they forget items or mismake them
Food: 4
Service: 1
Did kiiskborder and said complete. 2 other customers Done before them and waited 20 mins. Ask about it says not in system. Pay a!human to be cashier and take order. Taking people's job with kiosk
I stopped by on my lunch break so I didn’t notice until I got back to work but my Caramel Apple Empanada had absolutely NO filling. It busted open during cooking and they still handed it out to me. When I tried to call up there, nobody answered the phone and it says to call back later. You can’t even leave a voicemail.
Food: 1
Service: 1
Wanted something different than a burger. Wife wanted it. We both enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The worse experience ever!
Atmosphere: 1
Food: 1
Service: 1
Typical Taco Bell but the service (drive thru exclusive from my experience) is AMAZING you can order and have your food in about 1-3 minutes depending on how busy it is
Wheelchair accessibility: 100% wheelchair accessible with handicap parking and ramps onto the sidewalk
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cinnamon Twists, Nachos
Food was fast and fresh and affordable. Only thing I would say is drinks are watered down but that’s aight.
Atmosphere: 5
Food: 5
Service: 5
Disastrous line efficiency. Three people on the inside line, one standing watching. The other working. And the third stirring beans for five minutes. While there are seven deep waiting. This is a great place if you want to grab lunch at 2, when no one is close. Otherwise, stay away.
Atmosphere: 4
Food: 5
Service: 1
Horrible Horrible Horrible, ordering, getting food, parking, exiting. Everything about this place SUCKS. I was stuck in the parking lot for 10 minutes while cars just piled up in the drive through, making me unable to get out. I watched the lady make my order and she put sour cream in my quesadilla when it was supposed to be on the side. I told her to stop and she just gave me a thumbs up and smiled... Then she puts it on the press for I swear 5 seconds... it was still cold and cheese still in shredded form like it had just came out of the bag. $15... this place needs new management and a new parking lot. No one here speaks English which makes it extremely hard to get what you want.
Atmosphere: 1
Food: 1
Service: 1
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