They always have long lines and I don’t like standing there looking stupid like an idiot. But the food is good ofc
Atmosphere: 1
Service: 1
Xxx
The ONLY restaurant know in Columbus that CONSISTENTLY opens late. Even after opening the doors late, customers stand and wait while they finish getting the front line set up to serve you. Not to exclude after opening late, waiting for them to set the front line, you also wait for the cash regester to be set up so you can pay.Oh and can't leave out them not having product to serve. Today it was cheese.Although suttle, smaller portions of chips in the bags.New management is needed. Poorly ran business !
Atmosphere: 4
Food: 2
Service: 1
Tae Hicks
Chipotle is always bussing !
Atmosphere: 5
Food: 5
Service: 5
Jasper S. Hendrix-Petry
Great food and good service staff, thank you for helping me show my mother around Columbus!Parking: Plenty of parking and good spacing!Wheelchair accessibility: Easy to access parking and admission to the restaurant, lots of people but lots of space to move around. Everyone was respectful and appeared very accommodating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Barbacoa Burrito
Divine Dee
The food was not fresh an very cold.
Sierra Smith
Never had such bad service. I was completely rushed through everything to the point where my food was getting messed up. It was to the point I felt bad for even asking for something so I just took what I had and left. There were maybe 3 people behind me so it was not that busy. Every time I asked for something to be put on my bowl the two young guys were huffing and puffing like it was a big deal they had to do there job. I've worked in the food and service industry almost 10 years and this just isn't how you treat customers and people. The amount of anxiety i was given was just ridiculous
Service: 1
Wesley Garst
Food is always great and this location is always super clean when I've been in to visit.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chipotle Burrito
Vaz Pakin
Waiting in line for 20 minutes and at the end no Steak. Really Bad. Additionally Last time only 3 pcs. OF steak in my burrito,. BAD AS WELL. NOT COMING BACK.
Atmosphere: 1
Food: 1
Service: 1
Donna Hahn
Friendly staff, fast service, fresh food, relaxed atmosphere and clean. What more do you need.
Repeatedly, I've faced the issue of not getting enough chicken in my Chipotle burrito, even after paying for double portions. This has happened multiple times, and it's frustrating that the problem persists despite ordering extra. I hope the restaurant can address this consistent shortfall in chicken portions to enhance the overall dining experience.
Keith Oye
Visited on 1/23/24 around 7 pm. Was greeted and I gave them my order. My order was completed correctly and the food was great. Where this place failed epically was the condition of the restaurant.The soda station was absolutely filthy and not organized. EVERY single table was dirty from the customer before. Not one table did not have some form of rice on it. The only garbage can was maxed out, so I returned my tray to the cashier and told her the garbage was full and I wasn’t going to make even more of a mess.The main issue here was that during my time there, there was a break in the action (15-20 minutes)and 6 employees, behind the counter, were just talking to one another and no effort was given to straighten the store out and make it presentable.After leaving, I immediately called their customer hotline and actually spoke to someone. I told them my complaint and they started a case file and apologized for the condition of the restaurant.It was very comforting that I was able to speak with someone who truly cared about my experience.Hopefully they reach out to this restaurant and help make sure others don’t have this problem in the future.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Steak Burrito
John Hagan
Great food and
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Burrito Bowl
Jose Cardona
Always good !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak Burrito Bowl, Chips
Tom Meyer
Nope, they've still no idea how to wrap a big burrito. This location has always been unable to do it, and today was no different. I've been going to Chipotle since they first opened on Evans Ave. in Denver. Loved it too. Over the years, the brand has been diluted so much that it's barely familiar to the original. I keep trying, but this Columbus location has never gotten it right. I blame it on the management not training people how to wrap. It's a skill that the stores owners/leasees should master before opening day, and train everyone on. I guess it's too hard to train properly. Go to another location. Greenwood is great!
They always have long lines and I don’t like standing there looking stupid like an idiot. But the food is good ofc
Atmosphere: 1
Service: 1
The ONLY restaurant know in Columbus that CONSISTENTLY opens late. Even after opening the doors late, customers stand and wait while they finish getting the front line set up to serve you. Not to exclude after opening late, waiting for them to set the front line, you also wait for the cash regester to be set up so you can pay.Oh and can't leave out them not having product to serve. Today it was cheese.Although suttle, smaller portions of chips in the bags.New management is needed. Poorly ran business !
Atmosphere: 4
Food: 2
Service: 1
Chipotle is always bussing !
Atmosphere: 5
Food: 5
Service: 5
Great food and good service staff, thank you for helping me show my mother around Columbus!Parking: Plenty of parking and good spacing!Wheelchair accessibility: Easy to access parking and admission to the restaurant, lots of people but lots of space to move around. Everyone was respectful and appeared very accommodating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Barbacoa Burrito
The food was not fresh an very cold.
Never had such bad service. I was completely rushed through everything to the point where my food was getting messed up. It was to the point I felt bad for even asking for something so I just took what I had and left. There were maybe 3 people behind me so it was not that busy. Every time I asked for something to be put on my bowl the two young guys were huffing and puffing like it was a big deal they had to do there job. I've worked in the food and service industry almost 10 years and this just isn't how you treat customers and people. The amount of anxiety i was given was just ridiculous
Service: 1
Food is always great and this location is always super clean when I've been in to visit.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chipotle Burrito
Waiting in line for 20 minutes and at the end no Steak. Really Bad. Additionally Last time only 3 pcs. OF steak in my burrito,. BAD AS WELL. NOT COMING BACK.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, fast service, fresh food, relaxed atmosphere and clean. What more do you need.
Atmosphere: 5
Food: 5
Service: 5
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burrito Bowl
Restaurantji Recommends
Repeatedly, I've faced the issue of not getting enough chicken in my Chipotle burrito, even after paying for double portions. This has happened multiple times, and it's frustrating that the problem persists despite ordering extra. I hope the restaurant can address this consistent shortfall in chicken portions to enhance the overall dining experience.
Visited on 1/23/24 around 7 pm. Was greeted and I gave them my order. My order was completed correctly and the food was great. Where this place failed epically was the condition of the restaurant.The soda station was absolutely filthy and not organized. EVERY single table was dirty from the customer before. Not one table did not have some form of rice on it. The only garbage can was maxed out, so I returned my tray to the cashier and told her the garbage was full and I wasn’t going to make even more of a mess.The main issue here was that during my time there, there was a break in the action (15-20 minutes)and 6 employees, behind the counter, were just talking to one another and no effort was given to straighten the store out and make it presentable.After leaving, I immediately called their customer hotline and actually spoke to someone. I told them my complaint and they started a case file and apologized for the condition of the restaurant.It was very comforting that I was able to speak with someone who truly cared about my experience.Hopefully they reach out to this restaurant and help make sure others don’t have this problem in the future.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Steak Burrito
Great food and
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Burrito Bowl
Always good !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak Burrito Bowl, Chips
Nope, they've still no idea how to wrap a big burrito. This location has always been unable to do it, and today was no different. I've been going to Chipotle since they first opened on Evans Ave. in Denver. Loved it too. Over the years, the brand has been diluted so much that it's barely familiar to the original. I keep trying, but this Columbus location has never gotten it right. I blame it on the management not training people how to wrap. It's a skill that the stores owners/leasees should master before opening day, and train everyone on. I guess it's too hard to train properly. Go to another location. Greenwood is great!
Atmosphere: 4
Food: 4
Service: 2