Waited around 15 minutes at the counter, none of the employees even glanced at us, horrible service.
Service: 1
Charles Jr
Vegetarian options: I got a blueberry bliss and let me tell you it’s the best one yet ,workers tonight excellent job Dec 1 7:15pm and I drive 45 minutes to try it .
Service: 4
Recommended dishes: Smoothir
Mark Butler
Great Acai bowl!!!
Atmosphere: 5
Food: 5
Service: 5
Kyle Roach
Drive through service has been pretty rough. We've been sitting here for 30 minutes.
We got our food, but they forgot our smoothies. We ended up eating our food while we sit and wait on the smoothies so it didn't get cold.
Atmosphere: 1
Food: 4
Service: 1
Natasha Keene
Happy to find this fresher choice for lunch. The cafe was very clean and the employees were polite.
Wheelchair accessibility: My husband's in a wheelchair and the seating gave him room to move around freely. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green, Juice
Cierra C.
It tastes good but give yourself at least 30 minutes for drive thru. Also this is my smoothie 2 hours after ordering and it's still too chunky to drink easily. Beware if you complain about sitting at window 15 minutes after paying, waiting on 1 smoothie only. a smart-mouthed teenager may be brusque with you.
Atmosphere: 2
Food: 3
Service: 1
Shelley LAW
I eat here at least once a week. The food is consistently fresh and delicious. The staff in this location is always as helpful as possible and very friendly. I love the rewards program and the app. I wish there were more than 2 salad options in our location but I like the 2 we have.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green, Salad, Juice
Lisa Holmes
We very much enjoy this smoothie place over other brands. Also, an employee noticed several service men and woman sitting waiting for their orders. When he had a few together he walked over to deliver them and said to them "thank you for your service". That meant allot he thought to do that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter N Yogurt Smoothie
Brianna Bartlett
this was my first time going to This tropical smoothie Café location. They literally have a bunch of children working there. None of them could’ve been older than 17. Not to mention, I had a bad experience the second I went through the drive-through. I asked him if I could substitute something in the smoothie with anything without a charge And the girl said That they don’t charge to substitute. I told her I wanted to substitute for banana and she was like oh we do charge for that one. like what? I get up to The window and they took forever to give me my stuff. The service overall was really bad and the people working there acted like they didn’t know what they were doing and had the audacity to ask for a tip
Atmosphere: 1
Food: 1
Service: 1
Riley Martin
This place is a total joke went here on Sunday in the afternoon and waited 15 minutes with the line barely moving the past couple times I’ve waited probably 30 minutes when I brought this up to an employee “Mark” I think he said is his name told us not to come back.
Paid almost seven dollars for a three cheese chicken and opened the box zero chicken on half the item and barely any on the rest. Don't order food from here. Photo attached
Atmosphere: 3
Food: 1
Service: 3
Winterwolf
An ex of my sister works here and he was talking to staff members about her as if she wasn’t even standing there. We are very disappointed and then to find out that all staff members started talking about her and treating us differently because of whatever he was saying! Not cool for your employees to be doing that as we are sitting right where the counter is! Very rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
Witcher Waters
For wasting 1/3rd of my break resulting from the most unprofessional and lazy customer service I’ve had in weeks. Bro move people along, stop twiddling your thumbs and running from customers who clearly have a question or concern.
Atmosphere: 1
Food: 1
Service: 1
Shon Desena
My gf went to get a drink and it got messed up and they didn’t wanna fix it until her mom said something and then when they fixed it was basically made with just water and nothing else added
Food: 1
Service: 1
Joe Thurston
Good friendly service fast to male drinks and food all around good atmosphere
Waited around 15 minutes at the counter, none of the employees even glanced at us, horrible service.
Service: 1
Vegetarian options: I got a blueberry bliss and let me tell you it’s the best one yet ,workers tonight excellent job Dec 1 7:15pm and I drive 45 minutes to try it .
Service: 4
Recommended dishes: Smoothir
Great Acai bowl!!!
Atmosphere: 5
Food: 5
Service: 5
Drive through service has been pretty rough. We've been sitting here for 30 minutes.
We got our food, but they forgot our smoothies. We ended up eating our food while we sit and wait on the smoothies so it didn't get cold.
Atmosphere: 1
Food: 4
Service: 1
Happy to find this fresher choice for lunch. The cafe was very clean and the employees were polite.
Wheelchair accessibility: My husband's in a wheelchair and the seating gave him room to move around freely. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green, Juice
It tastes good but give yourself at least 30 minutes for drive thru. Also this is my smoothie 2 hours after ordering and it's still too chunky to drink easily. Beware if you complain about sitting at window 15 minutes after paying, waiting on 1 smoothie only. a smart-mouthed teenager may be brusque with you.
Atmosphere: 2
Food: 3
Service: 1
I eat here at least once a week. The food is consistently fresh and delicious. The staff in this location is always as helpful as possible and very friendly. I love the rewards program and the app. I wish there were more than 2 salad options in our location but I like the 2 we have.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green, Salad, Juice
We very much enjoy this smoothie place over other brands.
Also, an employee noticed several service men and woman sitting waiting for their orders. When he had a few together he walked over to deliver them and said to them "thank you for your service". That meant allot he thought to do that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter N Yogurt Smoothie
this was my first time going to This tropical smoothie Café location. They literally have a bunch of children working there. None of them could’ve been older than 17. Not to mention, I had a bad experience the second I went through the drive-through. I asked him if I could substitute something in the smoothie with anything without a charge And the girl said That they don’t charge to substitute. I told her I wanted to substitute for banana and she was like oh we do charge for that one. like what? I get up to The window and they took forever to give me my stuff. The service overall was really bad and the people working there acted like they didn’t know what they were doing and had the audacity to ask for a tip
Atmosphere: 1
Food: 1
Service: 1
This place is a total joke went here on Sunday in the afternoon and waited 15 minutes with the line barely moving the past couple times I’ve waited probably 30 minutes when I brought this up to an employee “Mark” I think he said is his name told us not to come back.
Restaurantji Recommends
Paid almost seven dollars for a three cheese chicken and opened the box zero chicken on half the item and barely any on the rest. Don't order food from here. Photo attached
Atmosphere: 3
Food: 1
Service: 3
An ex of my sister works here and he was talking to staff members about her as if she wasn’t even standing there. We are very disappointed and then to find out that all staff members started talking about her and treating us differently because of whatever he was saying! Not cool for your employees to be doing that as we are sitting right where the counter is! Very rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
For wasting 1/3rd of my break resulting from the most unprofessional and lazy customer service I’ve had in weeks. Bro move people along, stop twiddling your thumbs and running from customers who clearly have a question or concern.
Atmosphere: 1
Food: 1
Service: 1
My gf went to get a drink and it got messed up and they didn’t wanna fix it until her mom said something and then when they fixed it was basically made with just water and nothing else added
Food: 1
Service: 1
Good friendly service fast to male drinks and food all around good atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Veggie Wrap
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