Found hair in my food. Should have not had to pay for it but had to anyway, all they offered was to get me different food.. no thanks!! I’ll never eat there again,
Atmosphere: 2
Food: 1
Service: 1
Jesse Craig
Food and service was top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chorizo Queso
Ace Goins
Great food, friendly and helpful servers, great environment, and to top it off it's super easy access ♿ the Pollo Ranch is a hidden delicacy ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Tiffany
Great food, great drinks, great service! We will definitely be coming here again!
Atmosphere: 5
Food: 5
Service: 5
Dawn Hall
Food is great! Service was good. Waiter was friendly. Music can be loud at times, making conversations difficult.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Guacamole
Bryan Taylor
This place is incredible. Great staff great food. Try the chipollo
Atmosphere: 5
Food: 5
Service: 5
Scott Callahan
Jose and his staff are amazing! Great food and great service! Jose will do whatever he can to accommodate you and your party! I had a birthday there and he took very good care of me! Definitely recommend and will always give my business to Jose and Agave Azul!
Atmosphere: 5
Food: 5
Service: 5
Jarod Glasgow
It was fine but overpriced for what was offered. Salsa was not good and drinks were bland.
Atmosphere: 2
Food: 2
Service: 2
Hollie E.
Love the food, always super fast service and friendly servers. Always top quality ingredients!
This is a decent Mexican restaurant. The service is very quick. The food overall is okay. The decor is lovely, and the restaurant was clean.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips and Salsa
Rhonda
Love the atmosphere here, it looks so authentic Mexican. The service is attentive without being intrusive. I had chilie rellenos with rice and beans. The rice and beans were very good, the chilie rellenos weren't great. The chips and salsa were very good too. The top shelf margarita was
Atmosphere: 5
Food: 4
Service: 5
Taylor Nickle
Went with my mother and 2 young children at 4 o'clock on a Thursday. The best part of the meal was the balloon guy that makes ballon characters for kids. Service was unbelievably terrible.When we arrived it was not busy, the tall male server was the only one there. But somehow he just totally forgot us multiple times. Tables after us got their orders taken first and then he was bussing tables rather than taking our order. The children were loud and hungry. My mother even flagged him down and he just kept walking. Then he came to take our order once my mother left to use the bathroom. And tried to run off but i told him i knew the order. Food came out relatively fast. No refills were offered. My drink was completely empty my entire meal. Had someone come around i wouldve asked. Noone came to ask how everything was. We didn't even have silverware to eat our food. I had to go to the kitchen to ask for silverware and then the child working said he didn't speak English when I asked for a fork and napkins. But responded quickly when i said i have money for the chef. Unbelievable. The server came through and gave me what I needed. Another 20 minutes went by. We had been well passed finished and no one brought us a bill. We ended up going to the counter because 2 kids under 4years old were getting restless sitting that long. We had a Togo order that we had ordered with our food that was never brought out.At the counter, my mother told them how terrible the service was and the manager claimed to be the owner and argued with her. Didn't try to apologize or make it right. It's sad because I liked going when Melissa worked there. Probably won't be back after being neglected and treated poorly for giving honest feedback.As a server, I try to give everyone benefit of the doubt. But it was not busy. The things that went wrong should not have been okay. Please heed this review as an opportunity to improve. Covington is a small town and reputation is everything. Do better.
Atmosphere: 5
Food: 5
Service: 1
Ricardo Diaz
Really trying hard to be welcoming. Salsas not hot but accommodating. The best part was the seasoned chicken.
Atmosphere: 3
Food: 3
Service: 4
James Ransom
Food was so delicious!! And it came extremely fast. About 3 or so minutes after we ordered. Definitely a great place to stop if your in the area. The art on the seating and tables is also really neat!
Yummy
Atmosphere: 5
Food: 5
Service: 5
Found hair in my food. Should have not had to pay for it but had to anyway, all they offered was to get me different food.. no thanks!! I’ll never eat there again,
Atmosphere: 2
Food: 1
Service: 1
Food and service was top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chorizo Queso
Great food, friendly and helpful servers, great environment, and to top it off it's super easy access ♿ the Pollo Ranch is a hidden delicacy ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Great food, great drinks, great service! We will definitely be coming here again!
Atmosphere: 5
Food: 5
Service: 5
Food is great! Service was good. Waiter was friendly. Music can be loud at times, making conversations difficult.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Guacamole
This place is incredible. Great staff great food. Try the chipollo
Atmosphere: 5
Food: 5
Service: 5
Jose and his staff are amazing! Great food and great service! Jose will do whatever he can to accommodate you and your party! I had a birthday there and he took very good care of me! Definitely recommend and will always give my business to Jose and Agave Azul!
Atmosphere: 5
Food: 5
Service: 5
It was fine but overpriced for what was offered. Salsa was not good and drinks were bland.
Atmosphere: 2
Food: 2
Service: 2
Love the food, always super fast service and friendly servers. Always top quality ingredients!
Restaurantji Recommends
This is a decent Mexican restaurant. The service is very quick. The food overall is okay. The decor is lovely, and the restaurant was clean.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips and Salsa
Love the atmosphere here, it looks so authentic Mexican. The service is attentive without being intrusive. I had chilie rellenos with rice and beans. The rice and beans were very good, the chilie rellenos weren't great. The chips and salsa were very good too. The top shelf margarita was
Atmosphere: 5
Food: 4
Service: 5
Went with my mother and 2 young children at 4 o'clock on a Thursday. The best part of the meal was the balloon guy that makes ballon characters for kids. Service was unbelievably terrible.When we arrived it was not busy, the tall male server was the only one there. But somehow he just totally forgot us multiple times. Tables after us got their orders taken first and then he was bussing tables rather than taking our order. The children were loud and hungry. My mother even flagged him down and he just kept walking. Then he came to take our order once my mother left to use the bathroom. And tried to run off but i told him i knew the order. Food came out relatively fast. No refills were offered. My drink was completely empty my entire meal. Had someone come around i wouldve asked. Noone came to ask how everything was. We didn't even have silverware to eat our food. I had to go to the kitchen to ask for silverware and then the child working said he didn't speak English when I asked for a fork and napkins. But responded quickly when i said i have money for the chef. Unbelievable. The server came through and gave me what I needed. Another 20 minutes went by. We had been well passed finished and no one brought us a bill. We ended up going to the counter because 2 kids under 4years old were getting restless sitting that long. We had a Togo order that we had ordered with our food that was never brought out.At the counter, my mother told them how terrible the service was and the manager claimed to be the owner and argued with her. Didn't try to apologize or make it right. It's sad because I liked going when Melissa worked there. Probably won't be back after being neglected and treated poorly for giving honest feedback.As a server, I try to give everyone benefit of the doubt. But it was not busy. The things that went wrong should not have been okay. Please heed this review as an opportunity to improve. Covington is a small town and reputation is everything. Do better.
Atmosphere: 5
Food: 5
Service: 1
Really trying hard to be welcoming. Salsas not hot but accommodating. The best part was the seasoned chicken.
Atmosphere: 3
Food: 3
Service: 4
Food was so delicious!! And it came extremely fast. About 3 or so minutes after we ordered. Definitely a great place to stop if your in the area. The art on the seating and tables is also really neat!
Atmosphere: 5
Food: 5
Service: 5