Big Woods Pizza - Edinburgh

Rude service. Eat where you get respect at for your hard earned money

Atmosphere: 1

Food: 1

Service: 1

Tough to talk but staff was amazing and the wings we're perfect. Highly recommend.

This place has very flawed customer service. I waited 30 minutes at the counter just to be acknowledged along with several other people. When I was finally seated at a table, they tried to pressure me to order food at a place I've never been at with a menu I've never seen before with the most passive aggressive attitude I've ever seen! It was so incredibly unwelcoming I walked out. This trip was a complete waste of time.

Walked in so excited to eat. Stood at the host stand for 10 minutes. No one ever sat us. I kept trying to get the attention of the nearby waitresses and bartenders, they would make eye contact with me then quickly turn away. A large family came in behind us and was waiting too, then another group. Three groups of people standing at the entrance and every employee avoided looking at us. Literally were looking down. It’s impossible to ignore this whole group of people filling your waiting area. All of us left. It was ridiculous. Never ate here and apparently never will. Absolute trash service

Atmosphere: 1

Food: 1

Service: 1

I would have given 5 stars if it wasn't so pricey. $45 for 1 appetizer and 2 drinks!!!!!! But they were delicious.

Atmosphere: 5

Food: 5

Service: 5

Been here 15 mins... not sure anyone works here except the bar man and he ignored everyone walking in the door... currently 10 people stood here with zero acknowledgement. Wife asked the barman if we could order and he was just rude.... 10 mins later and zero attempt to serve the now 15 people stood near the door....

Atmosphere: 1

Food: 1

Service: 1

Very disappointing-I had the pork nachos and there was hardly any meat on it at all even though they are $17…son had the steak sandwich and sent it back coz the meat was still cold…it took forever for her to get sandwich and take it back to kitchen-second sandwich was more toasted (bread) but he said meat was still a little cold (I think meat was precooked and frozen and wasn’t completely thawed before cooking) that being said it was a very lame lunch for the price tag of over $40! Don’t plan on going back:(

Atmosphere: 2

Food: 2

Service: 2

The pulled pork nachos are the best around and the pizza was great..we make it a point to visit this place when we are in the area.

Atmosphere: 5

Food: 5

Service: 5

The food is excellent—the flavor, portion sizes, and prices all feel just right.

The service is incredible. Everyone is very friendly, and the atmosphere is comfortable and welcoming.

The craft beers are delicious and smooth. As for the pizza, I highly recommend the Hot Honey.

Atmosphere: 4

Food: 5

Service: 5

Love the pizza!! Ceasar salad was good too. Great place when shopping

Atmosphere: 5

Food: 5

Service: 5

Really good! First time here awesome pizza... Service was very good... Atmosphere was good even tho it was busy was still easy enough to talk at the table! Best part.. its right in the mall area so didn't have to go far!

Atmosphere: 5

Food: 5

Service: 5

Waitresses and cashiers could not make change or quickly which resulted in long waits. They did not include our sauces, so we had to ask for them and wait longer for that. They did ask us and offer plates and napkins, which was nice. The food was warm, but was just okay.

Atmosphere: 4

Food: 3

Service: 3

I thought the vegan GF crust was really good, was thin but delicious. They have allergen protocols in the kitchen.

Atmosphere: 5

Food: 5

Service: 5

Amazing food and friendly service 10/10

Our first visit here today. They weren’t busy we sat at the bar. Waitress was great nice smile well trained and pleasant. We had a hand tossed pepperoni and ham pizza and wife had a side salad as well. Food was 5 stars all the way as was the service and atmosphere. It will be our go to when we are in the area. We are big fans of Big Woods we absolutely enjoy going to the one in Speedway. The beer choice is excellent and always cold, crisp and fresh. Margaritas are also very good.

Atmosphere: 5

Food: 5

Service: 5