I've been waiting at the drive thru for 34 minutes and still haven't made it to the window. Beyond disappointed. Will not be returning.
Atmosphere: 3
Food: 3
Service: 1
Janna Zickafoose
The slowest Biggby I have ever been to!!! And the order always comes out wrong!
Atmosphere: 1
Food: 1
Service: 1
Jesus Del Salto
Everything is perfect but, $7 for this waffle egg and cheese? Crazy
Atmosphere: 5
Food: 5
Service: 5
Colton Enos
They were not busy, if they were I could understand. Waited 20 minutes for a coffee. Received a hot milk that resembled nothing of a coffee.
Atmosphere: 2
Food: 1
Service: 1
Tj Hull
STOP ASKING FOR TIPS! It is crazy to me to beg for tips! Ask for a tip when my coffee tastes like pond water. Won't be back here.
Atmosphere: 1
Food: 1
Service: 1
Rachel Mose
I stopped last Sunday in the drive-thru. Two simple drinks (one of which was made wrong...didn't get an apology) took an ungodly amount of time. Thought it was just an off day for them, so I tried again today. Fourth car in line, two simple drinks ordered again, and I finally had to just pull away after THIRTY MINUTES of waiting. And I still hadn't even made it to the window! There's one of two things going on here: either the staff hasn't received adequate training or there is a staffing issue. Either way, those things fall solely on the owner's shoulders. They either need to take the time to train their staff members correctly or they need to ensure that they are staffed appropriate for busy days/times. Also, stop making your workers ask if we want to leave a tip. It's just a bad look.
Service: 1
InkAirArt
Ordered a sugar free drink that was not made with the sugar free ingredients. Got 2/3 of the way through before I realized it. Spent the rest of my day sick. Called to speak to a manager, and apparently one won't be in for several days. Wouldn't recommend if you're a diabetic.
Amanda St John
I ❤️ Biggby Coffee above all rest!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biggby Best Coffee Beans - 12 Oz Pre-Ground Bag, Butter Bear, Teddy Bear, Caramel Marvel
Kelly McClane
Really like their bagels
Jancarlos Lugo
Horrible service the second time I go and they treat me very badly for the coffee they gave me, it would have been better if I made it at home myself because that was coffee with milk without caramel without anything else, however, I ordered a Caramel marvel coffee, crappy staff, tipping is not mandatory
I hit my tongue as long as I could with this location. I don’t even do reviews so if that tells you how upset I am. I go to this location a lot due to being close to work. Every morning I go in there the older lady that’s always in there couldn’t be more rude. She’s never saying anything polite. She doesn’t even talk most of the time and she just tossed peoples food on the counter and walks away. No “good morning” no “have a good day!” She always looks mad and upset. Not to mention she’s messed up my order at least 6 times. I order same thing every time. So not only is she bad at her job she’s extreme rude.
I've been waiting at the drive thru for 34 minutes and still haven't made it to the window. Beyond disappointed. Will not be returning.
Atmosphere: 3
Food: 3
Service: 1
The slowest Biggby I have ever been to!!! And the order always comes out wrong!
Atmosphere: 1
Food: 1
Service: 1
Everything is perfect but, $7 for this waffle egg and cheese? Crazy
Atmosphere: 5
Food: 5
Service: 5
They were not busy, if they were I could understand. Waited 20 minutes for a coffee. Received a hot milk that resembled nothing of a coffee.
Atmosphere: 2
Food: 1
Service: 1
STOP ASKING FOR TIPS! It is crazy to me to beg for tips! Ask for a tip when my coffee tastes like pond water. Won't be back here.
Atmosphere: 1
Food: 1
Service: 1
I stopped last Sunday in the drive-thru. Two simple drinks (one of which was made wrong...didn't get an apology) took an ungodly amount of time. Thought it was just an off day for them, so I tried again today. Fourth car in line, two simple drinks ordered again, and I finally had to just pull away after THIRTY MINUTES of waiting. And I still hadn't even made it to the window!
There's one of two things going on here: either the staff hasn't received adequate training or there is a staffing issue. Either way, those things fall solely on the owner's shoulders. They either need to take the time to train their staff members correctly or they need to ensure that they are staffed appropriate for busy days/times.
Also, stop making your workers ask if we want to leave a tip. It's just a bad look.
Service: 1
Ordered a sugar free drink that was not made with the sugar free ingredients. Got 2/3 of the way through before I realized it. Spent the rest of my day sick. Called to speak to a manager, and apparently one won't be in for several days. Wouldn't recommend if you're a diabetic.
I ❤️ Biggby Coffee above all rest!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biggby Best Coffee Beans - 12 Oz Pre-Ground Bag, Butter Bear, Teddy Bear, Caramel Marvel
Really like their bagels
Horrible service the second time I go and they treat me very badly for the coffee they gave me, it would have been better if I made it at home myself because that was coffee with milk without caramel without anything else, however, I ordered a Caramel marvel coffee, crappy staff, tipping is not mandatory
Atmosphere: 1
Food: 1
Service: 1
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Atmosphere: 5
Food: 5
Service: 5
Tasia is the best
Atmosphere: 5
Food: 5
Service: 5
Have good coffee
Atmosphere: 4
Food: 4
Service: 4
Love biggy coffee and employees
I hit my tongue as long as I could with this location. I don’t even do reviews so if that tells you how upset I am. I go to this location a lot due to being close to work. Every morning I go in there the older lady that’s always in there couldn’t be more rude. She’s never saying anything polite. She doesn’t even talk most of the time and she just tossed peoples food on the counter and walks away. No “good morning” no “have a good day!” She always looks mad and upset. Not to mention she’s messed up my order at least 6 times. I order same thing every time. So not only is she bad at her job she’s extreme rude.
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