Everytime I come here they have something marked wrong. Customer service is never there. Grocery pick up can't get your order right.
Doobie Doobenson
Hot food/ chicken kitchen never has sides or tenders available.
C
Wish they would expand the meats I'm the deli section.
Barbara McCall
Good store. Never really have a selection of meat but overall, very well stocked!
Joshua Hobday
Why this store bothers to post business hours is beyond me! They close early all the time. Google says they close at 10. I go down to grab one item and they have people at the door locking them everytime someone comes out and won't let anyone in. I look at my phone and it's 9:45! This is the third time. Last time it was more then an hour early!
AA White
There is no employee at the custom service for 30 minutes, customers have to wait for a long time. The service is terrible. I was forced to leave without waiting for the employee.
Max
Horrible service! They never have anything and most of their "sale" items are overpriced. Go figure. Mega corporations price gouging as per usual **insert eye roll**. That's not the only reason I am writing this review right now. I just got done shopping at this kroger due to having to grab some things and I was in a time crunch so I reluctantly stopped into this particular store and shockingly they had a couple registers open with actual employees which I normally am always stuck with self checkout since they typically only have one cashier, if that even in the Elkhart IN Kroger locations. I wish I would have just waited in the long self checkout line if I knew the cashier was going to be in such a horrible mood and rude af to me. I had water and some 2 liter sodas plus the deal for 4 6packs of coke products and I had 3 cokes and 1 ginger ale. Right off the back, there was NO greeting of "Hi, how are you, Welcome to Kroger, etc" nor smile. She snapped at me right off the back saying I need to remove my 24pk of water off the belt. I had to ask what she meant since she I honestly didn't understand her at 1st and was quite shocked and put off with her attitude. Then she was crabbing about me putting more than one type of soda up on the belt. As if it was going to kill her to have to scan the damn thing. Lady, you chose to work at a store as a cashier. If you don't like it, get a new job! There are plenty of other places hiring. Or go work in the back and not deal with customers. She seen someone she knew as she was about done checking me out and she started talking all friendly to her "friendy friend" which was one of her kinds of people. Apparently she didn't like the way I looked or something. I was waiting for my receipt as she gabbed away to her friend. I am VERY disappointed in thus store and will NOT be back. I think I'll go to Martin's for now for my stuff. My significant other likes the generic soda so that's the only reason I go there since they don't sell any generic dr pepper at Martin's but they are clean, in stick and have a classier aesthetic than the trashy store that Kroger has become. I say boycott Kroger! They are terrible. All around!
Joseph Jacobs
This Kroger in Elkhart is the biggest I have been to. It was well stocked and clean.
Brenda Hernandez
I plase an order to pick up it is bean. More than 30 min waiting, ??????
Randy Demerly
Different viraty than I'm used to, some cheaper than Wal-Mart.
His Kroger's has a great selection friendly staff and quick service I come here often
Mark Mark
Been shopping at this Kroger for years and have always been satisfied. Today, I forgot an item in my cart when I left the store and had to return.
I don't have names, but the gentleman in the tue dye shirt was of great help. He steered me to the cashier and as soon as she saw me, she knew exactly why I was there. Hats off to both of them.
However, before I got to the cashier, tie dye guy brought over a manager to talk to me. She was an older lady (not the younger lady) and she proceeded to tell me they "we can't just give things away, and that I LEFT it at the store."
When I asked if they could review the video surveillance, she told me the same thing. Her customer service is not even worthy of a half star rating.
What she SHOULD have done was told me they would review the video, contact their corporate offices for a final determination. She instead, chose to place blame on, and then dismiss me.
Again, thanks to tie dye guy for stepping into the role of their inconsiderate manager (older lady, not younger) and leading me to the cashier.
Everytime I come here they have something marked wrong. Customer service is never there. Grocery pick up can't get your order right.
Hot food/ chicken kitchen never has sides or tenders available.
Wish they would expand the meats I'm the deli section.
Good store. Never really have a selection of meat but overall, very well stocked!
Why this store bothers to post business hours is beyond me! They close early all the time. Google says they close at 10. I go down to grab one item and they have people at the door locking them everytime someone comes out and won't let anyone in. I look at my phone and it's 9:45! This is the third time. Last time it was more then an hour early!
There is no employee at the custom service for 30 minutes, customers have to wait for a long time. The service is terrible. I was forced to leave without waiting for the employee.
Horrible service! They never have anything and most of their "sale" items are overpriced. Go figure. Mega corporations price gouging as per usual **insert eye roll**.
That's not the only reason I am writing this review right now.
I just got done shopping at this kroger due to having to grab some things and I was in a time crunch so I reluctantly stopped into this particular store and shockingly they had a couple registers open with actual employees which I normally am always stuck with self checkout since they typically only have one cashier, if that even in the Elkhart IN Kroger locations. I wish I would have just waited in the long self checkout line if I knew the cashier was going to be in such a horrible mood and rude af to me.
I had water and some 2 liter sodas plus the deal for 4 6packs of coke products and I had 3 cokes and 1 ginger ale.
Right off the back, there was NO greeting of "Hi, how are you, Welcome to Kroger, etc" nor smile. She snapped at me right off the back saying I need to remove my 24pk of water off the belt. I had to ask what she meant since she I honestly didn't understand her at 1st and was quite shocked and put off with her attitude. Then she was crabbing about me putting more than one type of soda up on the belt. As if it was going to kill her to have to scan the damn thing. Lady, you chose to work at a store as a cashier. If you don't like it, get a new job! There are plenty of other places hiring. Or go work in the back and not deal with customers. She seen someone she knew as she was about done checking me out and she started talking all friendly to her "friendy friend" which was one of her kinds of people. Apparently she didn't like the way I looked or something. I was waiting for my receipt as she gabbed away to her friend. I am VERY disappointed in thus store and will NOT be back. I think I'll go to Martin's for now for my stuff. My significant other likes the generic soda so that's the only reason I go there since they don't sell any generic dr pepper at Martin's but they are clean, in stick and have a classier aesthetic than the trashy store that Kroger has become. I say boycott Kroger! They are terrible. All around!
This Kroger in Elkhart is the biggest I have been to. It was well stocked and clean.
I plase an order to pick up it is bean. More than 30 min waiting, ??????
Different viraty than I'm used to, some cheaper than Wal-Mart.
Restaurantji Recommends
Got in and out
Love the store it is very big.
Very helpful and courteous
His Kroger's has a great selection friendly staff and quick service I come here often
Been shopping at this Kroger for years and have always been satisfied. Today, I forgot an item in my cart when I left the store and had to return.
I don't have names, but the gentleman in the tue dye shirt was of great help. He steered me to the cashier and as soon as she saw me, she knew exactly why I was there. Hats off to both of them.
However, before I got to the cashier, tie dye guy brought over a manager to talk to me. She was an older lady (not the younger lady) and she proceeded to tell me they "we can't just give things away, and that I LEFT it at the store."
When I asked if they could review the video surveillance, she told me the same thing. Her customer service is not even worthy of a half star rating.
What she SHOULD have done was told me they would review the video, contact their corporate offices for a final determination. She instead, chose to place blame on, and then dismiss me.
Again, thanks to tie dye guy for stepping into the role of their inconsiderate manager (older lady, not younger) and leading me to the cashier.
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