McDonald's
2808 Cassopolis St, Elkhart
(574) 327-6188
Recent Reviews
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Rudest employees in town. They like to walk away from the next customer before they order to go chat. Also no paper towel in the restroom, only unsanitary blow dryers.
Atmosphere: 1
Food: 2
Service: 1
The night shift was disrespectful 100%
Atmosphere: 1
Service: 1
This McDonald’s is ridiculous! Most of the time I get unsalted fries or have a missing item. But what made this experience bad, was the service. Both lanes with multiple cars waiting for our order to be taken. We were not attended to. Nor did anyone come outside to let us know why…. Instead of having us wait there, they could have sent someone to let us know what the issue was. I pulled up to the window to see if I could get service and nothing. The managers just stared and kept going on there merry way. Do better.
Atmosphere: 2
Food: 3
Service: 1
They don’t answer the phone probably because they don’t want to hear complaints. Lazy can’t even stick stickers on the bag if DoorDash or was telling the truth they do not look like they’ve been unstuck. They just look like they haven’t been put on.shake machine always broke didn’t get shake btw I ordered of McDonald’s app not door dash McDonalds app can’t even find away to get my money back
The entire staff on 2/22/26 at 5:29 needs to be evaluated for termination. Just did a DoorDash order for a customer who just had half their order forgotten by the staff. Upon pick up the staff was giggling and sitting in lobby not working and told me somebody took the order and refused to remake it until I escalated the situation.
Atmosphere: 1
Service: 1
Missing shamrock shakes :(
Service: 1
The fastest McDonalds I’ve been to simply because they make their food in advance so as soon as I ordered they just gave me old food and dipped the fries back in the fryer until they were indistinguishable from the napkin. Hard and brown fries and I got to listen to the workers complain about how hot it is in the kitchen and that’s the reason for the horrible food
Food: 1
Very rude customer service
It's McDonald's, you get what you get. Quick, easy and overpriced
Atmosphere: 3
Food: 3
Service: 3
Hate to give a 1 star because McDonald's is the place where you can grab a burger and fries and not have to worry about spending $50+ so it's budget friendly, but I do gotta say the service lately isn't going anywhere except for down. Yeah, you want something quick, easy on the wallet, but no one wants to fight with employees over missing food items, or cold food. Breakfast and lunch you normally get the correct order but if you're trying to grab something late at night, check your food before you get home or plan to go back out to get it fixed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was cold ordered big Mac meal, spicy chicken meal and 10 piece nugget.
Listen…I know yall are a McDonalds. I know you guys are crazy insane busy probably a better part of the day but you guys really need to start looking at modifications on items.
AGAIN I know it’s a pain in the ass but you are literally being paid to do so lol….plus out right ignoring when someone requests “nothing” on an item is a huge risk for an allergic reaction.
Atmosphere: 3
Food: 3
Service: 3
Must not wanna work. Shut off outside lights to deter customers. Bad business
Atmosphere: 1
Food: 1
Service: 1
I was here because the app said they was still serving and I was there a hour before it said the serving was over the lobby was unlocked people were smoking weed cars lined up outside and when I get inside I hear the manager who one worker said name was red and he told me get out I don't have a vehicle then walked out ,okay fine so I wasn't sure like who I could ask about my refund and as I'm standing there I'm recording workers touch equipment , food , with bare hands , not only that it was a trash bin just right in front of the fried so I actually didn't mind canceling because during the day this store is not like this I just hate that it's negative degrees outside and yet the manager is outside smoking and we all have to cancel our orders? Why not turn off mobile orders? Why act like yall are serving and you stopped a hour early and not only that why as a manager are you allowing your crew to handle food with no gloves? I reached out to the number that I seen hanging on the wall so this just for anybody that wants to come to this location after 12 , THIS STORE IS NOT 24 HOURS GO TO THE ONE DOWNTOWN ON MIAMI STREET trust me you'll save time
Atmosphere: 1
Food: 1
Service: 1
Placed a DoorDash order 20 mins later still says there preparing order and will not answer phone calls
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