MOD Pizza
285 County Rd 6 W Suite B, Elkhart
(574) 696-4138
Recent Reviews
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Always love bringing my kids here. They love making their own pizza. Came in at 8PM though and the girl behind the counter really didn’t seem thrilled we walked in. They had already started turning over chairs. Sorry, but thanks!
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Create Your Own Pizza and Cheese Bread
I just called because they got my order wrong and I got yelled at by mod Pizza because you did my order wrong. I ordered directly from their website yet you have no idea who delivered it.
Atmosphere: 1
Food: 1
Service: 1
Order from there 3 times actually only twice the First time I was there the employees had the door locked An hour Before closing and Then Completely ignored me like I wasn't standing there Outside their door. So I contacted their Corporate office. They were understanding And offered me a free pizza for my troubles. The pizza is pretty good the second time I ordered from there I go into the store and they had given my order to a doordash person who delivered it across town and and the lady who got my pizza called My phone And I ended up taking that lady her pizza and Getting mine from Her. I haven't had very good Experiences with their employees or their service. But the pizza is good.
Atmosphere: 4
Food: 3
Service: 2
Place is ok. Service slow most of the time the pop machine has been broken for 6 months and that’s kinda unreal. More than likely won’t eat there until the pop machine is fixed. I DONT WANT LEMONADE WITH MY PIZZA!
Atmosphere: 4
Food: 2
Service: 2
I read all these reviews and saw quite a few photos of how decently priced this place was, and how great their pizza was ... I am disgusted.
I will NEVER ever give this place a chance again - the pizza I ordered was:
MOD size
Regular crust (not gluten free or cauliflower)
Mozzarella cheese
Tomato sauce
Grilled chicken
Black olives
And I chose Extra Crispy over the ONLY other option of Light Bake...
The pizza is LITERALLY orange; flatter and thinner than what 20 pieces of standard printer paper would be if stacked on top of one another; and I had to ask for the No Name Cake that NEWLY registered customers get for making an account - which is fine... Except for the girl working there asked me for proof through the app on my phone.
First off, I just ran in...left my car running and my phone in the car... I had ordered through their website, NOT the MOD pizza app, and I certainly didn't care enough a tiny faux-hostess thing, wrapped in aluminum foil, to go out to the car and get my phone. In my opinion, if I specifically SELECTED the option to REDEEM an OFFER, YOUUUU should have record of that! I should never be asked to show "proof" of redemption for some stupid little item the business can afford to give away for FREE. Honestly, that wouldn't even have bothered me ... but after seeing what they tried to pass off as an EDIBLE pizza -- it weighs much more heavily. It truly completes the whole experience - I will not be returning here. I feel as though they are completely unaware of their competitors, and I don't expect to see them around very long. For LESS money, I can eat a pizza that's 3-4 times the thickness/weight, is NOT funky colors, FILLS me up, and I can also get the VERY best side order of garlic knots which are dripping in AMAZING buttery garlic sauce.... And I can earn rewards for every dollar I spend. Why would I ever spend another $20 on something I'm way too concerned about to even consider tasting ..? I regret eating the 1 piece of garlic cheese bread that I did. I'm sorry if this sounds harsh - but this is a BUSINESS that is LEGALLY required to hold a set of standards that MINIMIZES the possibility of anyone getting sick. It's an absolute requirement to hold that standard with every single employee. Each worker really should be educated about the legalities of operating in the food service industry.
The customer ALWAYS has other options - it really should be treated like an HONOR that they have chosen whatever business to give their HARD-EARNED money to.
When I feel like this exchange (trading my money for a service/product) is disrespected/dishonored, it really doesn't sit well with me. The money I invested into this business, and can never get back, took me over an hour to earn... I chose to invest with this business, having the expectation that at the very least, even if I didn't end up liking the food, the service would have originated from an honest place - that the money I spent would be equally valued to that of every other dollar a customer has chosen to invest here... What I am trying to say is this: it's blatantly apparent to me that either an employee was upset, was tired maybe, or maybe they were brand new to the job... I don't know. But regardless, it's not even the employee's fault who 'made' the pizza - it is the responsibility of the business to ensure proper training, to properly and adequately 'vet' the individuals they choose to hire (understanding how they perform in a variety of situations, learning when their employees work at their best, and also what situations or environments may pressure an employee to perform at a level far below their potential), then using this experience and understanding to efficiently optimize the potential of the business, therefore providing the highest level of customer satisfaction possible.
Integrity. This felt like an extreme
Atmosphere: 3
Food: 1
Service: 3
12/16/24. 20:00 Ordered 4 pizzas from here for delivery using uber eats. Pizzas were very soggy and had wrong toppings. VERY disappointed. Will not order from here again.
Atmosphere: 1
Food: 1
Service: 1
Why can't someone just answer the phone.
Did the automated things wanted my time didn't work anyway.
Inner of pizza was good. Got the cauliflower crust and was very burnt. Beverage dispenser wasn't cold, but was told it was in process of maintenance. Customizing was interesting, but not enough pizza for the price. Novelty. Staff was considerate and helpful.
Parking: Share lot with McAllisters Deli.
Atmosphere: 5
Food: 3
Service: 5
The pop machine has been down for at least a month. Maybe longer. No ice which means the water was warm. The bottle pop was over 3 bucks and barely cold. I told them they last time I was there my pizza was over cooked, so what do they do they leave mine in longer than the others and the crust was black.. I said no it was overcooked last time. So they had to make me a new one. I feel it has gone down hill. Not sure if I'll return again.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Mod Pizza with a Lot of Toppings
Review: 3.8/5
MOD Pizza offers a solid pizza experience with a great selection of fresh toppings, allowing you to customize your pizza exactly how you like it. The concept is fun, and the pizzas usually come out quickly with good flavor. However, consistency can sometimes be an issue—on a few occasions, my pizza wasn’t cooked as evenly as I’d hoped, or the crust was slightly overdone.
Despite this, the staff is friendly, and the atmosphere is casual and welcoming. It’s a great option if you’re looking for a quick, customizable meal, but there’s a bit of room for improvement in consistency.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Very good eats
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza and Cheese Bread
Awesome food and service. Great folks working here. Only problem is the INSANE screaming ice machine. It sounds like an air raid siren... all day. Some people think it's developed consciousness and is trying to communicate, but I saw no sign of intelligence.
Atmosphere: 1
Food: 5
Service: 5
Pizza is great, service is horrible.
Atmosphere: 3
Food: 5
Service: 1
Organic Pizzas ?[I dont eat Pork anymore Leviticus 11:7+Isaiah 65:3 Ecclesiastes 4:14
For out of prison he cometh to reign; whereas also he that is born in his kingdom becometh poor.
1st time there and it was excellent. I like picking my toppings and getting the pizza fast with good service
Atmosphere: 5
Food: 5
Service: 5
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