Everybody knows about Pizza Hut but yet it's a staple in every community because they always have something new and exciting to try in. The service is debatable but better than some
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breadsticks
Samantha Chapman
My order got messed up last time because of whatever reason they blamed the website. So I got a 20 dollar credit. Was never told I could only use it in store even though it was for a delivery order. So I make an order tonight thinking it would be fine they would redeem theirselves. After my 20 dollars off it was still 40 dollars. One of my pizzas almost all the topping is all on one piece. And one of my other pizzas is burnt and had a whole in it is was so thin. Plus I’m pretty sure I placed my order over the phone with an automated service. I hate that.
Atmosphere: 3
Food: 2
Service: 2
Stacey Santiago
Why are the cookies no longer cut? There was a HOLE in my pizza, it was very sloppily put together and the dasher driver only spoke Spanish and tried to deliver to the wrong dam place. Very upset with pizza hut about this order
Food: 3
Service: 2
Casi Rodman
I ordered 80 dollars in pizza and sides for me and my family tonight. I made sure the pizza were how we wanted them before I placed the order. 2 of my pizza were supposed to have creamy garlic parmasean and they all have marinara. I have people in my house who can not have the red sauce. So I called the store to see if they could fix and they absolutely refused and the guy I spoke to argued with me on the phone how it was not there problem they made it right like the receipt said and there they will do absolutely nothing about it. He said call tomorrow and talk toy gm. I myself am a manager at a restaurant and I would absolutely never treat a customer like that especially if they just spent 80 dollars on food.
Food: 1
Service: 1
Zach Strukel
Always pleasant time and great pizza, Matt and Zae are awesome with the service
Atmosphere: 5
Food: 5
Service: 5
ladopb09
Zay an pedro an matt were very helpful with ky order they made sure that the order was correct an was out on time thankyou for making pizza hut experience very good.
Atmosphere: 5
Food: 5
Service: 5
Danielle Thomas
The call center needs shut down. I ordered a pick up order and it was nowhere in the system when I got to the store to Pick it up. This is not the firat second or third time this has happened. Its very annoying and incredibly inconvenient. The in store staff was great. They were apologetic and quickly accommodating.
Atmosphere: 5
Food: 5
Service: 5
Judy Tuesday
Shout out to Zay ! Was outstandingly friendly and comfortable in a surprising way. Smiling and knowledgeable. Food hot and delicious ! Thank you !
Atmosphere: 5
Food: 5
Service: 5
GR8N3SS S.O.P Gang production
Zay was outstanding and the staff was very friendly even before closing they went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Jim Hunsberger
Excellent pizza and service; will recommend and will return.
My brother in law picked up a pizza from this location on his way home from work for my birthday and was disappointed in the skimpy amount of cheese, sauce and toppings. We’ve ordered from Pizza Hut for years and this was the first time I can say the pizza was disappointing. I know it’s a newer location and possibly newer staff so maybe they’re still figuring things out but a more generous amount of toppings would have been appreciated.
Jorge Juarez
Sasha and Zae best food service in town! Get them pizzas ordered they’ll get you right!!!
Atmosphere: 5
Food: 5
Service: 5
Joe Black
Was not very happy with their service.
Atmosphere: 3
Food: 3
Service: 2
Cristina Rocha
I tried placing an order for delivery and called this location and was told they couldn't deliver to my address because it was assigned to the Cassopolis St. location. That location is now closed and neither this location or the Nappanee St. locations can deliver to my address. I'm only leaving a review here in hopes that the corporate office will see this and fix the issue. This is something that I feel like should have been taken care of before they closed the Cassopolis St location. I can only imagine how much business they're losing this way. I ended up ordering from Volcano Pizza instead because I could get delivery.
Everybody knows about Pizza Hut but yet it's a staple in every community because they always have something new and exciting to try in. The service is debatable but better than some
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breadsticks
My order got messed up last time because of whatever reason they blamed the website. So I got a 20 dollar credit. Was never told I could only use it in store even though it was for a delivery order. So I make an order tonight thinking it would be fine they would redeem theirselves. After my 20 dollars off it was still 40 dollars. One of my pizzas almost all the topping is all on one piece. And one of my other pizzas is burnt and had a whole in it is was so thin. Plus I’m pretty sure I placed my order over the phone with an automated service. I hate that.
Atmosphere: 3
Food: 2
Service: 2
Why are the cookies no longer cut? There was a HOLE in my pizza, it was very sloppily put together and the dasher driver only spoke Spanish and tried to deliver to the wrong dam place. Very upset with pizza hut about this order
Food: 3
Service: 2
I ordered 80 dollars in pizza and sides for me and my family tonight. I made sure the pizza were how we wanted them before I placed the order. 2 of my pizza were supposed to have creamy garlic parmasean and they all have marinara. I have people in my house who can not have the red sauce. So I called the store to see if they could fix and they absolutely refused and the guy I spoke to argued with me on the phone how it was not there problem they made it right like the receipt said and there they will do absolutely nothing about it. He said call tomorrow and talk toy gm. I myself am a manager at a restaurant and I would absolutely never treat a customer like that especially if they just spent 80 dollars on food.
Food: 1
Service: 1
Always pleasant time and great pizza, Matt and Zae are awesome with the service
Atmosphere: 5
Food: 5
Service: 5
Zay an pedro an matt were very helpful with ky order they made sure that the order was correct an was out on time thankyou for making pizza hut experience very good.
Atmosphere: 5
Food: 5
Service: 5
The call center needs shut down. I ordered a pick up order and it was nowhere in the system when I got to the store to Pick it up. This is not the firat second or third time this has happened. Its very annoying and incredibly inconvenient. The in store staff was great. They were apologetic and quickly accommodating.
Atmosphere: 5
Food: 5
Service: 5
Shout out to Zay ! Was outstandingly friendly and comfortable in a surprising way. Smiling and knowledgeable. Food hot and delicious ! Thank you !
Atmosphere: 5
Food: 5
Service: 5
Zay was outstanding and the staff was very friendly even before closing they went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Excellent pizza and service; will recommend and will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, 12 Supreme Pizza
Restaurantji Recommends
Rude service
Service: 5
Recommended dishes: Breadsticks
My brother in law picked up a pizza from this location on his way home from work for my birthday and was disappointed in the skimpy amount of cheese, sauce and toppings. We’ve ordered from Pizza Hut for years and this was the first time I can say the pizza was disappointing. I know it’s a newer location and possibly newer staff so maybe they’re still figuring things out but a more generous amount of toppings would have been appreciated.
Sasha and Zae best food service in town! Get them pizzas ordered they’ll get you right!!!
Atmosphere: 5
Food: 5
Service: 5
Was not very happy with their service.
Atmosphere: 3
Food: 3
Service: 2
I tried placing an order for delivery and called this location and was told they couldn't deliver to my address because it was assigned to the Cassopolis St. location. That location is now closed and neither this location or the Nappanee St. locations can deliver to my address. I'm only leaving a review here in hopes that the corporate office will see this and fix the issue. This is something that I feel like should have been taken care of before they closed the Cassopolis St location. I can only imagine how much business they're losing this way. I ended up ordering from Volcano Pizza instead because I could get delivery.
Recommended dishes: Cheese Sticks, 12 Meat Lover's Pizza, 14 Large Pizza, Breadsticks
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