The food was good and hot. And staff very nice. I would have loved to rate 5 stars, however i ordered a pizza just for my husband with chicken and beef because he is allergic to pork. And i also ordered another pizza with beef only. Within an hour after eating my husband was having all the symptoms he get when he is having an allergic reaction to pork. A bad fever, aching everywhere, and his stomach was super upset. This lasted 2 days. I went to look the pizza over, and as i compared the beef on the 2 pizzas, i noticed that the "beef" on one pizza was lighter than the other. And when i tasted the two, i could tell one was pork and the other beef. This is a serious mistake and could cost someone their life. Fortunately, i acted fast and gave my husband medicine to counteract the reaction. I went to the store to kindly tell them in person what had happened and how serious this is, and they only said sorry and that they would be more careful. I was a little disappointed that was all they did for such a big mistake. I was expecting at least a gift card to make the next time right after spending $40 on food, part of which was supposed to be for my husband and now couldn't eat.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breadsticks, Boneless Wings
Dark Star
They are very friendly and very helpful whenever I come they treat me well
Atmosphere: 5
Food: 5
Service: 5
David Harris
The 12in cheese pizza was supposed to be a pepperoni pizza with extra pepperoni
Worst experience ever lady standing around doing nothing waited forever pizza is cold and took too long it doesn’t make sense if I could zero star I would!
Derek Miller
Standard level for a Pizza Hut with a little better/faster service
Kid-friendliness: Kids love pizza, just get what they want on it
Don't waste your time or money. Go to Little Caesars. You get alot more for less.
Wheelchair accessibility: There is none at this location. I couldn't get my daughter in the store to pick up my food. Once I got her in there was no room for anyone else. Also door is not handicap accessible.
Atmosphere: 1
Food: 1
Service: 1
Faith Tipsword
This location has some of the most friendly staff I've ever encountered. Every time I come here, I'm greeted with a smile, and helped promptly. Even though they're understaffed at times, they pump out high quality, fresh, and fast pizza. A lot of the pizza huts have gone down hill, but not this one!!
Atmosphere: 5
Food: 5
Service: 5
Javon Lenoir
I ordered two pizzas and found a fingernail in my pizza! I’m so disgusted and the store was trying to play it off as if all their employees have short nails smh I’ll never order pizza again from this pizza store on Nappanee Street in
Took the employee 15 minutes to take my order. Online would not honor the specials they had advertised for this store, called and the employee told me the deal was available then tried to place it then told me they wont honor the deal anymore from Pizza Hut's own website.
Atmosphere: 1
Food: 3
Service: 1
Franklin Riddle
Placed an order to be delivered at the Hilton. While waiting on delivery went outside to have a smoke. While out side watch a driver park and get out with food not long in a warmer pack.Watch him for a few minutes looking around Didn’t know it was my order.Ask if I could help him find something.Found out it was my order.Delivery driver had no marking on car No Pizza Hut shirt or uniform made me even nervous to even accept the food.Very ShadyWhile profit the food I asked how much did he receive out of the $5.99 delivery fee did he get so I could Tip him better.He said Nothing. Tip another 5.00 on top of delivery fee he received $0.00 of.Food was Luke warm.When call to store to speak with a manager Got hung up on 3 TimesWhen transferred by call center.Receipt even said driver get none of the $6.00 delivery fee.Bottom LineShady people delivering my foodLuke warm to cold foodDriver got screwed by Pizza Hut for workHung up on 3 timesDelivery driver did not work for Pizza Hut( I asked ) not a employeeLied to by call center who took order.Do Not RecommendI will never order Pizza Hut again in Elkhart, Indiana proof attached receipt.
Food: 1
Service: 1
Ricky Gilbert
Awesome employees and service is great.
Atmosphere: 5
Food: 5
Service: 5
Natasha Hardin
Pre-ordered my food.They was politeGood was made like asked.
The food was good and hot. And staff very nice. I would have loved to rate 5 stars, however i ordered a pizza just for my husband with chicken and beef because he is allergic to pork. And i also ordered another pizza with beef only. Within an hour after eating my husband was having all the symptoms he get when he is having an allergic reaction to pork. A bad fever, aching everywhere, and his stomach was super upset. This lasted 2 days. I went to look the pizza over, and as i compared the beef on the 2 pizzas, i noticed that the "beef" on one pizza was lighter than the other. And when i tasted the two, i could tell one was pork and the other beef. This is a serious mistake and could cost someone their life. Fortunately, i acted fast and gave my husband medicine to counteract the reaction. I went to the store to kindly tell them in person what had happened and how serious this is, and they only said sorry and that they would be more careful. I was a little disappointed that was all they did for such a big mistake. I was expecting at least a gift card to make the next time right after spending $40 on food, part of which was supposed to be for my husband and now couldn't eat.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breadsticks, Boneless Wings
They are very friendly and very helpful whenever I come they treat me well
Atmosphere: 5
Food: 5
Service: 5
The 12in cheese pizza was supposed to be a pepperoni pizza with extra pepperoni
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheese Sticks, Pepperoni Pizza
Worst experience ever lady standing around doing nothing waited forever pizza is cold and took too long it doesn’t make sense if I could zero star I would!
Standard level for a Pizza Hut with a little better/faster service
Kid-friendliness: Kids love pizza, just get what they want on it
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Meat Pizza, Breadsticks, Boneless Wings
Don't waste your time or money. Go to Little Caesars. You get alot more for less.
Wheelchair accessibility: There is none at this location. I couldn't get my daughter in the store to pick up my food. Once I got her in there was no room for anyone else. Also door is not handicap accessible.
Atmosphere: 1
Food: 1
Service: 1
This location has some of the most friendly staff I've ever encountered. Every time I come here, I'm greeted with a smile, and helped promptly. Even though they're understaffed at times, they pump out high quality, fresh, and fast pizza. A lot of the pizza huts have gone down hill, but not this one!!
Atmosphere: 5
Food: 5
Service: 5
I ordered two pizzas and found a fingernail in my pizza! I’m so disgusted and the store was trying to play it off as if all their employees have short nails smh I’ll never order pizza again from this pizza store on Nappanee Street in
Atmosphere: 1
Food: 1
Service: 1
No buffet
good food was hot
Parking: Good parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers, Breadsticks
Restaurantji Recommends
Took the employee 15 minutes to take my order. Online would not honor the specials they had advertised for this store, called and the employee told me the deal was available then tried to place it then told me they wont honor the deal anymore from Pizza Hut's own website.
Atmosphere: 1
Food: 3
Service: 1
Placed an order to be delivered at the Hilton. While waiting on delivery went outside to have a smoke. While out side watch a driver park and get out with food not long in a warmer pack.Watch him for a few minutes looking around Didn’t know it was my order.Ask if I could help him find something.Found out it was my order.Delivery driver had no marking on car No Pizza Hut shirt or uniform made me even nervous to even accept the food.Very ShadyWhile profit the food I asked how much did he receive out of the $5.99 delivery fee did he get so I could Tip him better.He said Nothing. Tip another 5.00 on top of delivery fee he received $0.00 of.Food was Luke warm.When call to store to speak with a manager Got hung up on 3 TimesWhen transferred by call center.Receipt even said driver get none of the $6.00 delivery fee.Bottom LineShady people delivering my foodLuke warm to cold foodDriver got screwed by Pizza Hut for workHung up on 3 timesDelivery driver did not work for Pizza Hut( I asked ) not a employeeLied to by call center who took order.Do Not RecommendI will never order Pizza Hut again in Elkhart, Indiana proof attached receipt.
Food: 1
Service: 1
Awesome employees and service is great.
Atmosphere: 5
Food: 5
Service: 5
Pre-ordered my food.They was politeGood was made like asked.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Lovers, Triple Chocolate Brownie, Cinnabon Mini Rolls, Cinnamon Sticks, Breadsticks, Pepperoni Pizza
Pizza was cold and was stuck to the box I ordered at 6.06 pm and didn't get it until 8:00
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Pepperoni Lovers, Breadsticks
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