The line was very long for the drive thru so I went inside and ordered instead. There were two people that ordered ahead of me. We all waited 20 minutes and still did not have our drinks yet because they were making drinks for the mobile orders and DoorDash that were not even in the building yet. They need to prioritize the people actually ordering in store over the mobile and DoorDash orders when those people are not even in the building waiting. Ended up having to get my money refunded so I was not late to work. 20 minutes should’ve been plenty of time to get one coffee.
Briana Adams
I love all the baristas. Manager on the weekends runs the shop like a well oiled machine.
Atmosphere: 5
Food: 5
Service: 5
Derrick Irving
not sure how it took 40 minutes for 2 coffees and a cake pop. Good thing someone isn’t dying
Atmosphere: 3
Food: 3
Service: 1
Hailey Stover
I've had problems with my pink drink at many other locations but this location nails it every time! My pink drink is always pink and the staff is always friendly. So much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Janel Vincent
My drink is never made right every time I come and it’s such a disappointment. Being excited for a drink and for it to not be made right! I give up on this location I work to hard to throw money away over a simple drink
Rodnik Junk Hauling
Great customer service and coffee. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Taylor Slabach
I came at about 9:30pm on a Saturday night in the drive thru & I kid you not, the female barista was texting at the window while my drinks sat there already made and me in a rush, but having to wait for her to finish her text. Poor service.
Atmosphere: 1
Food: 5
Service: 1
Eva Riley
Ordered a cookies n creme frap... not good.. too much whipped cream.. and almost tasteless!! Almost 9.00!!!! Wow
Atmosphere: 3
Food: 3
Service: 3
Taylor Herwick
I had a bit of confusion trying to order a new drink and the employees were very rude about my misunderstanding. The girl doing the register basically threw my chain at me and it spilled all over the counter, and then when it was time for me to pick up my order, they threw my food across the counter to me and slid my drink to the point where it almost fell off the counter. Neither of them said thank you neither of them said anything. It was just a very surprisingly rude experience.
Atmosphere: 4
Food: 3
Service: 1
Juls Anne
Just loud and echoey, could use some sound absorbers! Everyone who served me was wonderful!
Every time ive been here in the past few years, I have received nothing but exceptional service and products; highly recommend for anyone with social anxiety btw:)
Atmosphere: 5
Food: 5
Service: 5
Melanie Jacob and Oliver
Good tasting latte but so hot that I couldn't drink it for about 20 minutes. Dude at the drive through window didn't even greet me, just told me the amount due and handed me my change and drinks without saying a word. Strange.. super strange. Customer service is going way down here.
Food: 3
Service: 1
ryan toupin
Such a wonderful team of people! Always so cheerful and friendly in the morning. Love starting my day here.
Atmosphere: 5
Service: 5
Chris Moran
Very friendly and efficient service. Coffee and tea delicious as expected.
Atmosphere: 5
Food: 5
Service: 5
Amy Warner
It's a Saturday morning. The staff here are super nice, frazzled, but genuinely trying to get the orders out. It's VERY, VERY BUSY.
I preordered. I was given a ready time of 10:43. It was 15 minutes after my order time and I'm not used to that, however, I recognized that they're busy. It's now 10:53. I've been here for 25+ minutes waiting on a sausage, egg, cheese sandwich and a cake pop. I already have my drinks. I have been acknowledged twice, once when asking my name and once when giving me my drinks. Since then, nothing. No idea where my food is in line, no idea if I've been forgotten about. This is not the first time that's this has happened at this Starbucks and I am reminded why I frequent other locations. It's sad that the drive thru line has been through many times over, but I preordered and now have been waiting 30 minutes.
Update: My food had been ready for the last 15 minutes. It was just sitting somewhere else because one of the have me my drinks and they were looking for my drinks to go with my food...
The line was very long for the drive thru so I went inside and ordered instead. There were two people that ordered ahead of me. We all waited 20 minutes and still did not have our drinks yet because they were making drinks for the mobile orders and DoorDash that were not even in the building yet. They need to prioritize the people actually ordering in store over the mobile and DoorDash orders when those people are not even in the building waiting. Ended up having to get my money refunded so I was not late to work. 20 minutes should’ve been plenty of time to get one coffee.
I love all the baristas. Manager on the weekends runs the shop like a well oiled machine.
Atmosphere: 5
Food: 5
Service: 5
not sure how it took 40 minutes for 2 coffees and a cake pop. Good thing someone isn’t dying
Atmosphere: 3
Food: 3
Service: 1
I've had problems with my pink drink at many other locations but this location nails it every time! My pink drink is always pink and the staff is always friendly. So much appreciated!
Atmosphere: 5
Food: 5
Service: 5
My drink is never made right every time I come and it’s such a disappointment. Being excited for a drink and for it to not be made right! I give up on this location I work to hard to throw money away over a simple drink
Great customer service and coffee. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I came at about 9:30pm on a Saturday night in the drive thru & I kid you not, the female barista was texting at the window while my drinks sat there already made and me in a rush, but having to wait for her to finish her text. Poor service.
Atmosphere: 1
Food: 5
Service: 1
Ordered a cookies n creme frap... not good.. too much whipped cream.. and almost tasteless!! Almost 9.00!!!! Wow
Atmosphere: 3
Food: 3
Service: 3
I had a bit of confusion trying to order a new drink and the employees were very rude about my misunderstanding. The girl doing the register basically threw my chain at me and it spilled all over the counter, and then when it was time for me to pick up my order, they threw my food across the counter to me and slid my drink to the point where it almost fell off the counter. Neither of them said thank you neither of them said anything. It was just a very surprisingly rude experience.
Atmosphere: 4
Food: 3
Service: 1
Just loud and echoey, could use some sound absorbers! Everyone who served me was wonderful!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Every time ive been here in the past few years, I have received nothing but exceptional service and products; highly recommend for anyone with social anxiety btw:)
Atmosphere: 5
Food: 5
Service: 5
Good tasting latte but so hot that I couldn't drink it for about 20 minutes.
Dude at the drive through window didn't even greet me, just told me the amount due and handed me my change and drinks without saying a word. Strange.. super strange. Customer service is going way down here.
Food: 3
Service: 1
Such a wonderful team of people! Always so cheerful and friendly in the morning. Love starting my day here.
Atmosphere: 5
Service: 5
Very friendly and efficient service. Coffee and tea delicious as expected.
Atmosphere: 5
Food: 5
Service: 5
It's a Saturday morning. The staff here are super nice, frazzled, but genuinely trying to get the orders out. It's VERY, VERY BUSY.
I preordered. I was given a ready time of 10:43. It was 15 minutes after my order time and I'm not used to that, however, I recognized that they're busy. It's now 10:53. I've been here for 25+ minutes waiting on a sausage, egg, cheese sandwich and a cake pop. I already have my drinks. I have been acknowledged twice, once when asking my name and once when giving me my drinks. Since then, nothing. No idea where my food is in line, no idea if I've been forgotten about. This is not the first time that's this has happened at this Starbucks and I am reminded why I frequent other locations. It's sad that the drive thru line has been through many times over, but I preordered and now have been waiting 30 minutes.
Update: My food had been ready for the last 15 minutes. It was just sitting somewhere else because one of the have me my drinks and they were looking for my drinks to go with my food...
Service: 2
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