So disappointed. I don’t know if they have new people working there but they are bringing this place down. The rice in my burrito bowl was so hard they definitely didn’t cook it before putting it in my bowl!!!
Service: 1
Monotone Matt
Please post the correct hours because app drivers are being punished because you have posted the wrong hours. You close at 10 PM on a weekday and you have it posted that you’re open until 11 PM every day of the week which is incorrect please get this sorted out as soon as you can because it is hurting people thank you.
Amanda Sorrell
Went in. No one greeted us. No one seemed to want to be there. This is the 2nd time we’ve been to this location and they’ve been out of sour cream. Like bulk up your shipment. Customer service needs work.
Atmosphere: 1
Food: 2
Service: 2
Nia Brown
Good food! Hard to miss a good meal with Chipotle, tables weren't the cleanest but after some time wipers went to clean them, which was nice to see.
Atmosphere: 3
Food: 4
Service: 3
Addy
I made an online order. I was very disappointed to get home after a long day and saw that both my burrito bowls was half full. It had maybe only had 5 pieces of chicken. If I go to the Chiptole on 96th Street my bowl is always full. I'd rather just just do the extra 5 minute drive to get the correct portion size.
Atmosphere: 1
Food: 1
Service: 1
simran saini
"Steer clear of the Chipotle near my house unless you enjoy being treated like garbage. The employees have mastered the art of rudeness, making every visit feel like a punishment. Count on your order being wrong or missing items, because apparently, competence is not on the menu. And if you dare to voice your frustration, prepare to be met with the kind of attitude that would make a grumpy cat blush. Save your sanity and skip this cesspool of ineptitude disguised as a restaurant."Poor servicePoor handling
Food: 1
Lindsay Bean
This chipotle is ALWAYS out of food items. Almost every time we go they are out of fajita veggies. Today I watched them make more fajita veggies but then tell me they were only for online orders and I couldn’t have any. But don’t order online either because your order will be missing items or be so stingy that it’s not worth the money. I normally love chipotle, but after too many disappointing trips I won’t be back. This location needs some serious work.
Atmosphere: 1
Food: 3
Service: 2
Shane Taylor
The dining area was filthy, the trash overflowing. The men's toilet had water leaking from the base. The food was ok, but the veggies were over cooked and soft.
Jack Nelson
This is hardly a Chipotle. It's a trashy tasting knock-off.They don't know how to make a quesadilla. Only half of the tortilla had ingredients.Not sure how they pass quality standards as the other Chipotles in this area do not have the same taste (aka lack there of) problems.I like the location but get someone else in charge here. (the one on E 86th does a great job)
Atmosphere: 1
Food: 1
Service: 3
Daniel Wadsworth
A Nightmare at ChipotleI mean, seriously... How many one-star reviews can they possibly get before changes are made? It's too late now; I am done—not just with this location, but with Chipotle completely. I would rather not eat than ever set foot in there again. Employees are rude, and management is even worse. This Chipotle would have been perfect on the set of the movie Idiocracy. Customer service is anything but a priority here. So rude, so disrespectful. I am so done. This location would be better off bulldozed to the ground and turned into a parking lot.Chipotle USED TO BE one of my absolute favorite places to eat. But nothing good lasts forever, and all good things must come to an end.I can’t say any more than what has already been said in hundreds of other ‘one star’ reviews for this location.Goodbye, Chipotle,Former Customer
As a former chipotle employee with knowledge of your 4oz portion sizes(a full spoon), i came in and ordered a steak bowl and the guy put a half spoon of steak in my bowl, i asked for just a little bit more knowing that was not 4oz he put. I was then charged double for it. ABSURD!! PLEASE TRAIN YOUR EMPLOYEES CORRECTLY.Side note: the steak was probably more dry than the guy DMs that made my bowl.3/11/242:15PM
Atmosphere: 3
Food: 1
Service: 1
Matt P
Chipotle is awesome! Not this location though. Avoid it al all costs. Food/service is horribly slow and quality has gone downhill significantly.
Atmosphere: 1
Food: 1
Service: 1
SNI
Great food and service at a reasonable
Atmosphere: 5
Food: 5
Service: 5
peter johnson
The people who work tonight are rude and disrespectful will not be coming
So disappointed. I don’t know if they have new people working there but they are bringing this place down. The rice in my burrito bowl was so hard they definitely didn’t cook it before putting it in my bowl!!!
Service: 1
Please post the correct hours because app drivers are being punished because you have posted the wrong hours. You close at 10 PM on a weekday and you have it posted that you’re open until 11 PM every day of the week which is incorrect please get this sorted out as soon as you can because it is hurting people thank you.
Went in. No one greeted us. No one seemed to want to be there. This is the 2nd time we’ve been to this location and they’ve been out of sour cream. Like bulk up your shipment. Customer service needs work.
Atmosphere: 1
Food: 2
Service: 2
Good food! Hard to miss a good meal with Chipotle, tables weren't the cleanest but after some time wipers went to clean them, which was nice to see.
Atmosphere: 3
Food: 4
Service: 3
I made an online order. I was very disappointed to get home after a long day and saw that both my burrito bowls was half full. It had maybe only had 5 pieces of chicken. If I go to the Chiptole on 96th Street my bowl is always full. I'd rather just just do the extra 5 minute drive to get the correct portion size.
Atmosphere: 1
Food: 1
Service: 1
"Steer clear of the Chipotle near my house unless you enjoy being treated like garbage. The employees have mastered the art of rudeness, making every visit feel like a punishment. Count on your order being wrong or missing items, because apparently, competence is not on the menu. And if you dare to voice your frustration, prepare to be met with the kind of attitude that would make a grumpy cat blush. Save your sanity and skip this cesspool of ineptitude disguised as a restaurant."Poor servicePoor handling
Food: 1
This chipotle is ALWAYS out of food items. Almost every time we go they are out of fajita veggies. Today I watched them make more fajita veggies but then tell me they were only for online orders and I couldn’t have any. But don’t order online either because your order will be missing items or be so stingy that it’s not worth the money. I normally love chipotle, but after too many disappointing trips I won’t be back. This location needs some serious work.
Atmosphere: 1
Food: 3
Service: 2
The dining area was filthy, the trash overflowing. The men's toilet had water leaking from the base. The food was ok, but the veggies were over cooked and soft.
This is hardly a Chipotle. It's a trashy tasting knock-off.They don't know how to make a quesadilla. Only half of the tortilla had ingredients.Not sure how they pass quality standards as the other Chipotles in this area do not have the same taste (aka lack there of) problems.I like the location but get someone else in charge here. (the one on E 86th does a great job)
Atmosphere: 1
Food: 1
Service: 3
A Nightmare at ChipotleI mean, seriously... How many one-star reviews can they possibly get before changes are made? It's too late now; I am done—not just with this location, but with Chipotle completely. I would rather not eat than ever set foot in there again. Employees are rude, and management is even worse. This Chipotle would have been perfect on the set of the movie Idiocracy. Customer service is anything but a priority here. So rude, so disrespectful. I am so done. This location would be better off bulldozed to the ground and turned into a parking lot.Chipotle USED TO BE one of my absolute favorite places to eat. But nothing good lasts forever, and all good things must come to an end.I can’t say any more than what has already been said in hundreds of other ‘one star’ reviews for this location.Goodbye, Chipotle,Former Customer
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As a former chipotle employee with knowledge of your 4oz portion sizes(a full spoon), i came in and ordered a steak bowl and the guy put a half spoon of steak in my bowl, i asked for just a little bit more knowing that was not 4oz he put. I was then charged double for it. ABSURD!! PLEASE TRAIN YOUR EMPLOYEES CORRECTLY.Side note: the steak was probably more dry than the guy DMs that made my bowl.3/11/242:15PM
Atmosphere: 3
Food: 1
Service: 1
Chipotle is awesome! Not this location though. Avoid it al all costs. Food/service is horribly slow and quality has gone downhill significantly.
Atmosphere: 1
Food: 1
Service: 1
Great food and service at a reasonable
Atmosphere: 5
Food: 5
Service: 5
The people who work tonight are rude and disrespectful will not be coming
Service: 1
Tyler is the chillest mf
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Bowl