Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Barbacoa Burrito Barbacoa Burrito
Chicken Burrito Bowl
Steak Burrito
Carne Asada
Veggie Bowl
Quesadilla
Steak Bowl
Tortilla
Salad
Tacos
Chipotle Mexican Grill Reviews
315 ratings
Share your opinion about Chipotle Mexican Grill
I always place drive thru orders at this restaurant. I was starving today, more than I have ever starved before. I pick up my order in the drive thru, drive all of the way home, and rip the seal off of my bag. I open it to find my bowls lid halfway off, and bean juice spilled everywhere. The bowl also looked very sad and had like 2 pieces of chicken. I almost lost my marbles. I called the help line and she didn’t seem to know what I was talking about, and put me on mute...read full review
Absolutely zero stars if I could. They locked their doors at 8 pm when it says the close at 11 pm. The drive through line was not moving and had over 10 vehicles in line. Very dissatisfied.
Horrible parking lot. Horrible parking design.
Plus locked the inside door 2 hours before closing forcing everyone to use the drive through which made everything worse
Plus locked the inside door 2 hours before closing forcing everyone to use the drive through which made everything worse
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a mixed experience, with some highlights and inconsistencies. The staff is usually friendly and helpful, with the option for drive-up pickup and seating available inside and outside. However, there have been issues with consistency in food preparation, especially with the rice, and the food can be messy. Portion sizes seem to have decreased while prices increased, but staff are willing to add more when asked. The parking lot can be crowded, especially during peak hours. Cleanliness is sometimes below standard, with concerns about cooking areas and countertops not always being clean. Despite these issues, the team, led by a great team leader, works hard to keep customers happy, often putting in extra effort. The manager handled a recent card machine issue well, providing free meals and finding a solution through the mobile app. Overall, Chipotle Mexican Grill offers a variety of options for customers, with a mix of quality experiences.