Raw burger, the cow was almost still alive. I have a picture but idk how to post a picture on here. the burger is not pink, its red.
Sean H.
This place does a really good job of consistently getting your order wrong so if you're up for that give this place a whirl
Dominic I.
no matter how dead they are they still fuck up your order I ordered a regular bacon Cajun ranch chicken crispy and not only did they give me the deluxe they loaded they bitch with mayo I was so upset I just threw it away im never coming back please get these bums in check there was no one else in the drive through or in the lobby how hard can it be I use to work in food and I get messing something up while being absolutely busy with everything else but not when it's dead how lazy are you people
Robin Y.
april 12, 2024 i ordered a large caramel ice coffee but it had a large roach bug floating in it. the manager name connie grabbed my cup and told another employee to remake me another one. i refused to accept it and requested my money back. connie told manager name jacob to refund me for my coffee but not for my sausage biscuit and orange juice. a police report was made by the fwpd report #24fo41059. mcdonald's #11713 5796 coventry lane fort wayne indiana 46804. 260-432-4595
Bridget Underwood (Bridgie)
The employees at this location are completely incompetent at both listening and comprehension to get peoples food orders correct. Every time my family and I try to give this location another shot, they prove my above point by handing out the wrong orders…constantly!! Calling the store directly is a waste of time because they never answer the phone so you can communicate to them of the issue. Having called corporate previously seems to be a waste of time being as this location continues to STILL hand out the wrong orders!! To make matters worse, the food is honestly terrible as it is handed out lukewarm at best & the fries stay cold and soggy. My family and I are completely done for good and we’ll never give another hard earned red cent to this incompetent establishment ever again. It’s almost comical how they honestly believe they deserve $15+ an hour!!
Atmosphere: 1
Food: 1
Service: 1
Kim Shockey
It was ok
Atmosphere: 3
Food: 3
Service: 3
Denis
Was told that there is no breakfast, although we were at the counter at 10:57, and breakfast served till 11:00
Atmosphere: 2
Food: 3
Service: 1
Adam Brososky
My recent visit to the McDonald's on Lima Road in Fort Wayne was, to put it lightly, a disappointment. With an expectation of a quick grab-and-go meal, the 20-minute wait at the drive-through was the first red flag that things were going awry. Such a delay is unacceptable, especially when one considers McDonald's reputation for fast service.The situation did not improve upon reaching the pickup window. Instead of being met with the efficiency and courtesy you'd expect, I encountered rudeness from a staff member. This lack of professionalism and basic customer service etiquette was startling and put a significant damper on the experience.To add insult to injury, the order was not correctly fulfilled. I was given the wrong drink size, a mistake that could have been easily avoided with a bit more attention to detail. Hoping for some resolution or at least an apology, I took the time to call the store and speak to a manager. Regrettably, this interaction was as negative as the visit itself. The manager's response was far from the understanding or corrective action one would hope for in such situations.It's disheartening to see such a lapse in service and management at this McDonald's location. A fast-food visit should be quick, efficient, and pleasant, but this was none of those things. This experience has significantly impacted my view of this location, and I am hesitant to return or recommend it to others. Fort Wayne residents and visitors would be better served by considering other dining options.
Atmosphere: 1
Food: 2
Service: 1
Mimi Bennett
Slow as always
Atmosphere: 1
Food: 2
Service: 1
A Hayes
When a customer asks to speak to the manager and the manager IGNORES it to keep working on drive through orders is ridiculous. Sorry you don’t have the staffing that you need but it is still your job as the manager to deal with customer problems first.
Placed a mobile order to go inside and get it but they locked the doors and have their phone off the hook. Had to go through the drive through. If you don’t have enough people to work close down the other drive through or close your store.
Atmosphere: 1
Food: 1
Service: 1
angel smith
Ordered a single mcchicken at 1:04 pm and didn’t get my order till 1:50 pm, no manager on site and others who came in after me kept getting their orders, worst service I have ever received
Atmosphere: 1
Food: 1
Service: 1
Kelly E.
The bath room is so dirty there's sh!t on the floor yes yes yes hejejjesuhshdffjhddhudhxurri
austin eller
Worse location in fort wayne. Sat in drive through for 30 minutes to nit even get the food I paid for
Raw burger, the cow was almost still alive. I have a picture but idk how to post a picture on here. the burger is not pink, its red.
This place does a really good job of consistently getting your order wrong so if you're up for that give this place a whirl
no matter how dead they are they still fuck up your order I ordered a regular bacon Cajun ranch chicken crispy and not only did they give me the deluxe they loaded they bitch with mayo I was so upset I just threw it away im never coming back please get these bums in check there was no one else in the drive through or in the lobby how hard can it be I use to work in food and I get messing something up while being absolutely busy with everything else but not when it's dead how lazy are you people
april 12, 2024 i ordered a large caramel ice coffee but it had a large roach bug floating in it. the manager name connie grabbed my cup and told another employee to remake me another one. i refused to accept it and requested my money back. connie told manager name jacob to refund me for my coffee but not for my sausage biscuit and orange juice. a police report was made by the fwpd report #24fo41059. mcdonald's #11713 5796 coventry lane fort wayne indiana 46804. 260-432-4595
The employees at this location are completely incompetent at both listening and comprehension to get peoples food orders correct. Every time my family and I try to give this location another shot, they prove my above point by handing out the wrong orders…constantly!! Calling the store directly is a waste of time because they never answer the phone so you can communicate to them of the issue. Having called corporate previously seems to be a waste of time being as this location continues to STILL hand out the wrong orders!! To make matters worse, the food is honestly terrible as it is handed out lukewarm at best & the fries stay cold and soggy. My family and I are completely done for good and we’ll never give another hard earned red cent to this incompetent establishment ever again. It’s almost comical how they honestly believe they deserve $15+ an hour!!
Atmosphere: 1
Food: 1
Service: 1
It was ok
Atmosphere: 3
Food: 3
Service: 3
Was told that there is no breakfast, although we were at the counter at 10:57, and breakfast served till 11:00
Atmosphere: 2
Food: 3
Service: 1
My recent visit to the McDonald's on Lima Road in Fort Wayne was, to put it lightly, a disappointment. With an expectation of a quick grab-and-go meal, the 20-minute wait at the drive-through was the first red flag that things were going awry. Such a delay is unacceptable, especially when one considers McDonald's reputation for fast service.The situation did not improve upon reaching the pickup window. Instead of being met with the efficiency and courtesy you'd expect, I encountered rudeness from a staff member. This lack of professionalism and basic customer service etiquette was startling and put a significant damper on the experience.To add insult to injury, the order was not correctly fulfilled. I was given the wrong drink size, a mistake that could have been easily avoided with a bit more attention to detail. Hoping for some resolution or at least an apology, I took the time to call the store and speak to a manager. Regrettably, this interaction was as negative as the visit itself. The manager's response was far from the understanding or corrective action one would hope for in such situations.It's disheartening to see such a lapse in service and management at this McDonald's location. A fast-food visit should be quick, efficient, and pleasant, but this was none of those things. This experience has significantly impacted my view of this location, and I am hesitant to return or recommend it to others. Fort Wayne residents and visitors would be better served by considering other dining options.
Atmosphere: 1
Food: 2
Service: 1
Slow as always
Atmosphere: 1
Food: 2
Service: 1
When a customer asks to speak to the manager and the manager IGNORES it to keep working on drive through orders is ridiculous. Sorry you don’t have the staffing that you need but it is still your job as the manager to deal with customer problems first.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Placed a mobile order to go inside and get it but they locked the doors and have their phone off the hook. Had to go through the drive through. If you don’t have enough people to work close down the other drive through or close your store.
Atmosphere: 1
Food: 1
Service: 1
Ordered a single mcchicken at 1:04 pm and didn’t get my order till 1:50 pm, no manager on site and others who came in after me kept getting their orders, worst service I have ever received
Atmosphere: 1
Food: 1
Service: 1
The bath room is so dirty there's sh!t on the floor yes yes yes hejejjesuhshdffjhddhudhxurri
Worse location in fort wayne. Sat in drive through for 30 minutes to nit even get the food I paid for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken, Mcdouble, Cheeseburger
great fluffy biscuit with bacon and egg. very cheery place.
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Big Mac