Wendy's

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About Wendy's

Wendy's in Fort Wayne has experienced mixed reviews from customers. While the chili recipe remains unchanged since the 1980s, which some customers appreciate, there have been issues with service and food. Customers have complained about incorrect salad dressings, lack of kindness and courtesy from staff, and long waiting times despite the restaurant not being busy. Some also mentioned the size and quantity of the chili being smaller than before. Despite these issues, staff member Seth has been praised for his helpfulness and excellent service. Recent reviews also point out that customers sometimes wait a long time without being helped, and pricing has become confusing and inconsistent. There are concerns about the quality of food, with complaints about lettuce in salads being wilted and brown, small portion sizes, and value meals that seem to have shrunk. Overall, the restaurant still offers familiar items like the chili and fries, but some customers feel it no longer matches the quality and service it once provided.