McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3520 Grant St, Gary
(219) 887-1927
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McDonald's Reviews
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The Grant Street location has horrible service and low quality food. We waited 20 minutes for ONE Quarter Pound meal, coffee and smoothie. I finally had to go in to get my food. It still wasn’t ready!!! The manager refused to speak to me. Said she was too busy taking orders. She was taking orders but no one was getting fed. There were 5 cars waiting in the overflow. And drive thru backed wayyyy up. Poor management. Always a problem at this location. NEVER will go back again....read full review
This McDonald's is beyond slow. I order a single smoothie and still got told to pull into wait line 2 and still waited close to ten minutes for a single smoothie.
Go to 5th Ave or 61st Ave. Better and faster service.
Ratings
Menu
Hours
| Monday | 4:30AM - 3:30AM |
| Tuesday | 4:30AM - 3:30AM |
| Wednesday | 4:30AM - 3:30AM |
| Thursday | 4:30AM - 3:30AM |
| Friday | 4:30AM - 3:30AM |
| Saturday | 4:30AM - 3:30AM |
| Sunday | 4:30AM - 3:30AM |
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McDonald's is a place where Brittany stands out as a friendly cashier, making the drive-thru experience enjoyable. However, issues with order accuracy and food quality still exist, as seen with drinks not properly packed for delivery and overcooked items like the hot and spicy chicken mcgriddles. Despite efforts from the manager LELE to resolve these problems, consistency remains a challenge. The recent remodeling of the restaurant did not seem to improve service quality. Customers have shared experiences of long wait times, cold fries, and burgers that are not fresh, indicating management needs to improve efficiency. One employee, Ms. Shakyla, was praised for her positive energy and friendly attitude throughout the visit. While Brittany's exceptional customer service shines through, overall, customers may find the food quality and order accuracy at this McDonald's location could be better.